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Dyno-Rod - West Midlands Reviews 

1,054
TrustScore 5 out of 5

4.8

Kensington Way, TF2 6NA Telford, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Call out to blocked exterior drains in a property I've just purchased. Jason was fantastic and resolved the issue quickly! Would have no hesitation to use Dyno Rod again, but hopefully I won't need to... See more

Company replied

Rated 5 out of 5 stars

Jordan turned up very promptly after my initial telephone call , blocked drains on my property, he was very thorough in clearing the blockage, he checked all our drains were working, he cleared up and... See more

Company replied

Rated 5 out of 5 stars

Very prompt response, arrived on time; tricky problem as blocked kitchen sinks with plumbing concealed (architect designed meaning good look but not practical). Plumber worked at it until sorted and c... See more

Company replied

Rated 5 out of 5 stars

Our kitchen sink was blocked affecting also washing machine and dishwasher. Given an appointment for Tuesday morning. I was given advance warning of arrival. On their prompt arrival he quickly... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Kensington Way, TF2 6NA, Telford, West Midlands, United Kingdom

  • 0195 289 7081

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,054)

8,073 reviews in the last 12 months

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Rated 5 out of 5 stars

Came very quickly and the engineer was…

Came very quickly and the engineer was really pleasant. Worked quickly and efficiently, no mess and completed in no time. Magic

August 4, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Mcleod, Thank you for your 5 Star review. We're happy to hear that Alistair was pleasant and efficient! We appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, I would definitely recommend. A lovely engineer, he was very knowledgeable, informative, and extremley helpfull. I can not fault the service I received. Many thanks.

July 31, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Patricia,

Thank you for your 5 Star review, We appreciate you sharing your experience! We're so glad to hear that you were happy with the service provided and that Shane was knowledgeable and helpful. Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
Highly recommended would use them again

July 29, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Baugh,

Thank you for your 5 Star Review

We appreciate you taking the time to share your experience. We're happy to hear that you received excellent service and would use us again.

Rated 5 out of 5 stars

First class service…

We had a blocked toilet and possible drainage problem. We had used Dyno-Rod on a previous occasion and found them to be very good I phoned the local number and a very helpful receptionist said that she could send an engineer to us within a couple of hours.
Jake Burton duly arrived he was very pleasant and spent time sorting out the problem and gave us an explanation of what he was doing. Excellent service would highly recommend.

July 23, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your experience with us. We're happy to hear that the engineer was pleasant and provided excellent service in resolving the drainage problem. Thank you for recommending our services!

Rated 5 out of 5 stars

Sink Blockage

I called Dyno-Rod office this morning and they arranged an appointment for this afternoon. During my phone call I found their customer service Shaun to be friendly and knowledgeable. When Carlos the engineer came out he explain what he was going to do at each stage and carried the work out professionally and didn’t make a mess. He also tested everything was running correctly before leaving site. I would certainly recommend Dyno-Rod to family and friends and wouldn’t have any hesitation in calling again in the future. Thank you for your prompt service!

July 22, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your experience. It's great to hear that our customer service and Carlos provided such professional and friendly service. We're glad the work was carried out efficiently and effectively. Thank you for recommending our services!

Rated 5 out of 5 stars

Toilet Nightmare

We had a blocked toilet and neither ourselves or a local plumber could fix it. The plumber recommended Dino-Rod. We called them at 9am yesterday morning, they gave us a quote and marked us down as an emergency because we only had one toilet. Dan arrived within the hour and was professional and friendly. He assessed the situation and quickly got to work, explaining everything as he went along. He was as good as his word. He unblocked the toilet and kept the mess to a minimum. We paid the quoted amount and had a 90 day guarantee. We couldn’t have asked for a better service from Dino-Rod or Dan. He was a knight in shining armour! Thank you Dan!

July 12, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We truly appreciate your review! We're happy to hear that we could resolve your emergency so quickly and professionally. It's great to know that you were pleased with the service and the guarantee.

Rated 5 out of 5 stars

The 2 chaps were very efficient

The 2 chaps were very efficient, knew their job expertly and were tidy, considerate and very sociable. Also diagnosed and cured the problem with advice as to how to prevent a recurrence.

July 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to leave us a review. We're happy to hear that the team was efficient, knowledgeable, tidy, considerate, and sociable. We're also glad they were able to resolve the issue and offer helpful advice.

Rated 5 out of 5 stars

Easy to book

Easy to book, problem resolved quickly, nice friendly operative.

July 8, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your positive experience. We're happy to hear the booking was easy and the operative resolved the issue quickly.

Rated 5 out of 5 stars

Josh sorted put the problem speedily…

Josh sorted put the problem speedily and efficiently. Would recommend.

July 7, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the issue was resolved quickly and effectively. Thank you for your recommendation; we appreciate your feedback!

Rated 4 out of 5 stars

In general I was quite happy with the…

In general I was quite happy with the company. The men who did the work were great. One disappointment was on the first date given to do the work I checked to see if they were coming to find I had been overlooked by their admin staff. I was given another date after apologies. Otherwise good experience.

July 2, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're glad you were happy with the work. We apologise that we overlooked your initial appointment. We appreciate your feedback and will address this with our admin team to prevent similar issues in the future.

Rated 5 out of 5 stars

Great experience

Josh was lovely, professional and courteous! He was understanding that I’ve not had to call out for drains before and explained what the blockage appeared to be which was helpful. Quick and easy, fingers crossed no more issues! Thank you!

July 4, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the service was professional and helpful! We appreciate you sharing your experience and are glad everything was explained clearly. Thank you for the positive feedback.

Rated 5 out of 5 stars

Pete was amazing from Dyno Rod

Pete was amazing from Dyno Rod. Very efficient even in the extream heat he had to work in a lovely genuine guy. Left no mess. I would definatly use Pete again.

June 30, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the service was efficient and thorough. We appreciate your positive feedback regarding the technician's professionalism and cleanliness. Thank you!

Rated 5 out of 5 stars

ABSOLUTELY 100% recommended!

Having called this afternoon I was not expecting such FANTASTIC service!!
Quoted ETA and cost by lovely reception team.
Within 30m Dan called and advised he was approximately an hour away.
Arrived on time... Assessed the blockage... Kitted up.... Accepted cuppa... Blasted.... Done. What an AMAZING service. Polite, professional, respectful of property and courteous!! Advised how this could have been caused and how to try and prevent it in the future. Real people who know how to get the job done ✅ ⭐⭐⭐⭐⭐

June 27, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that you received such fantastic service! It's great to know that our team was polite, professional, and respectful while resolving the blockage. We appreciate your positive feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

Just a simple blocked toilet but they…

Just a simple blocked toilet but they were so quick and friendly and efficient. Five stars.

June 27, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that we were quick, friendly, and efficient in resolving your blocked toilet! Thank you for your five-star review; we appreciate it.

Rated 5 out of 5 stars

Brilliant service

Josh was brilliant. It soon became evident that the previous company I’d used had not done the job properly, which explained why it blocked again within two weeks! Today, Josh talked through the whole process and gave me tips on how to avoid this in future. Really pleased.

June 27, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that you had such a positive experience! It's great to know the work was thorough and that you received helpful advice. Thank you for sharing your feedback; we appreciate it.

Rated 5 out of 5 stars

Shane was knowledgable

Shane was knowledgable, courteous, funny and efficient. He is a real asset to Dyno Rod

June 26, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Nicholson, Thank you for your 5 Star review. We're happy to hear that you had such a positive experience. We appreciate your feedback.

Rated 5 out of 5 stars

Blocked drain and soakaway

Blocked drain and soakaway. Booked Dynorod to come out and James came out on time and called me when he was on his way. He had a thorough look around the drains, just blocked due to moss, checked and cleared them and cleared away any mess. James was really great, super friendly and helpful and showed me what he found, so good to have someone come out and be reliable, friendly and keep you informed along the way. Thanks a million James 😊

June 26, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star Review, We're happy to hear that the service was reliable and friendly! We appreciate you highlighting the thoroughness and helpfulness. Thank you for your positive feedback!

Rated 5 out of 5 stars

Shane was excellent

Shane was excellent, cleared the drains efficiently and cleaned up leaving everything super clean. He was such a nice guy too. Definite use Same and Dyno again. Excellent customer service from start to finish.

June 20, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the service was excellent! It's great to know that the work was done efficiently and that Shane was so nice. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Pete was great!

The engineer, called Pete, clearly explained what the problem was and had the expertise to sort it out

June 20, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate your positive feedback. We're happy to hear that the engineer clearly explained the problem and efficiently resolved it with expertise.

Rated 5 out of 5 stars

Excellent job plus plus

The work was carried out by Thomas and mate who were extremely professional and competent in what they do. Moreover they were very friendly. When the job was completed ther was no indication that anyone had been her at all ,considering the depth of the excavations.some excess spoil was not just thrown on the garden but neatly spread. I cannot recommend this man to highly for professionalism and overall ability and integrity would recommend him to anyone without reservation

June 19, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Smith, Thank you for your 5 Star Review, We're happy to hear that you had such a positive experience. We appreciate your comments regarding the team's professionalism, competence, and friendliness. It's great to know that the work was completed to your satisfaction, and we appreciate your recommendation.

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