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Dyno-Rod - Yorkshire Reviews 

608
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TrustScore 4.5 out of 5

4.5

Unit 6 Peacock Ind. Estate, S6 2BL Sheffield, South Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service from start to finish. The job was done with professionalisation. I was kept updated throughout the process. All works was completed. The service was second to none. Craig the eng... See more

Rated 5 out of 5 stars

I was happy with this service, call handler took lots of details, price was clear up front. Next day visit to sort out a drains problem, problem sorted with all necessary equipment and without drama.... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Our drainage problem was identified at 8.30pm. Spoke with a very efficient call handler who explained the service and costs. Service engineer arrived at the... See more

Rated 5 out of 5 stars

Craig phoned me to let me know he was 1/2 hr away and arrived shortly after the start of the allocated time. He gave me confidence the job would be sorted. He was fast/ efficient/knowledgeable / prof... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6 Peacock Ind. Estate, S6 2BL, Sheffield, South Yorkshire, United Kingdom

  • 0114 386597

4.5

Excellent

TrustScore 4.5 out of 5

608 reviews

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4.5

All reviews

(608)

8,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service I have experienced for a long time

I was really surprised how fast they turned up. The two lads were fantastic, fixed the issue swiftly and even took the time to explain the cause. 10/10 for customer service.

I would also like to mention the customer service rep I spoke to. Once again 10/10 for customer satisfaction, no hard sell and made you feel at ease.

October 24, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Very impressed with the quality of…

Very impressed with the quality of Dyno's work in helping us to install a heat pump. Good communication, worked in all weathers, very neat job and tidied up well into the bargain.

October 24, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

They arrived the day after I booked a…

They arrived the day after I booked a visit and fixed the issue within 1/2 hr service was good and prompt , thank you

October 21, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

A job well done

The gentleman that came to help me, Scott, was brilliant. He explained everything throughout, reassured me as I was very anxious about the issue, and sorted it out as quickly as possible. Not the cheapest but based on recent negative experiences with other tradesmen, you get what you pay for.
My only gripe is the main call centre. They promised me that an engineer was on their way as they were a 24/7 service, however this is not actually the case. That doesn’t stop me recommending this company though.

October 21, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 1 out of 5 stars

Over £200 for no solution

Over £200 for no solution. Will never use them again.

October 18, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Ellyn Pyne ,,

We regret your experience and appreciate your feedback. We'll review this to improve our service.

Rated 5 out of 5 stars

Fast call-out and excellent service

Fast call-out: the guy was here within 90 minutes of my call. Quickly diagnosed the problem of a blocked drain which had been made more complicated by a failed attempt
by my usual plumber to clear the blockage. My plumber had left half his rods down the drain. The Dyno-Rod guy used a jet blaster to clear the blockage and retrieve the lost rods. He explained the cause of the blockage and recommended a camera survey which I may be able to get done by the water company as it is likely at the road end. It was pretty expensive but I think as it was a call-out at 7:30 pm and he drove the width of Yorkshire to get to me and did such a good job, it is a reasonable fee to charge. I would thoroughly recommend Dyno-Rod based on this experience.

October 9, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 1 out of 5 stars

Two men came to check the drain in my…

Two men came to check the drain in my garden, just to take measurements of the drain, spend 15 min doing so and charged me £190.
After 3 weeks, no one came to fix the drain or even contact me with an estimated price..
They promised they would reach out but no one ever did

September 23, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Joanna Kuks,

We appreciate your feedback and apologize that the drain assessment did not meet your expectations. We're sorry you haven't received a follow-up. We'll look into this to improve our service.

Rated 5 out of 5 stars

Professional and friendly sevice

I thought I had a blockage from my kitchen sink drain, which I tried to clear myself, however I couldn't so this morning I phoned dyno rod and within two hours Andy phoned to say he was on his way. Andy sourced the problem straight away, so it was a quicker job than I anticipated. Andy was polite and friendly, a professional company which I would recommend.

October 7, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Nice lads & good service

Rang about 10am 2 lads turned up about 12:30 to unblock our external drain, sorted the problem & cleaned the patio up afterwards.

Quick, efficient & great service. Can’t complain at all

October 6, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

The service was amazing

The service was amazing. The Engineer that came to sort out our problem was very professional, honest and walked us through the entire process, could not ask for more.

September 29, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Blocked outside Kitchen Drain

Unblocked within 15 mins - fantastic. This was after I tried a local franchise operator - who spent 3 hours on the job with little success. And the Dyno-Rod chap was a lot cheaper. Very happy with Dyno-Rod.

July 1, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Excellent service

Scott did a great job root cutting my mum’s external drainage pipes. Very friendly, explained what he was doing and why he was doing it every step of the way. Excellent service.

September 26, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

No call out charge

I had a bad smell in my kitchen. I wasn’t sure if there’s a blockage or it’s due to plumbing so decided to get dynorod to come and have a look. They called me 10-15 minutes before they arrived to let me know they were on the way. Assessed my drains and no blockage so they didn’t charge me. Both men who came were very polite and helpful.

September 26, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Katie,

We're happy to hear that our team was helpful and polite while assessing the situation in your kitchen. We appreciate you letting us know about your experience and are glad we could assist you without any charge.

Rated 5 out of 5 stars

EV charger survey

Scott came to do a survey for a EV charger today. Very friendly and helpful and suggested alternative route to that proposed which should work better.

September 22, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Patrick - Sheffield,

We're happy to hear that the survey for your EV charger was helpful! We appreciate your positive feedback regarding the suggested alternative route; thank you for sharing.

Rated 5 out of 5 stars

Road Gulley Cleared

Appointment booked online very easily, text to confirm, Scott called me 20 mins before arrival. Cleared two road gulleys on a private road. Scott was professional, friendly and quickly resolved issue. Happy to recommend. £190 is bit expensive but probably not out of line with similar services so I was happy.

September 19, 2025
Unprompted review
Rated 4 out of 5 stars

Service was great kitchen drain blocked

Service was great . Only reason giving 4 * is parting with £190 for the pleasure. Guys were friendly and helpful, couldn’t fault their advice and help. Frustrating as we have a heavy duty site vacuum in the garage and that was what sorted the blockage from the waste pipe from the kitchen. So for anyone else- if you can - try that 1st.
Great advice - NEVER use crazy drain products and so glad we didn’t. Initial different company had advised that.

September 17, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Sandra,

We appreciate your feedback and are glad our team was helpful. We acknowledge your thoughts on the cost and appreciate you sharing your experience and advice regarding drain products and DIY solutions.

Rated 5 out of 5 stars

Brilliant service

Craig came out today to visit my dad’s blocked toilet. Sourced and rectified the problem. Extremely satisfied Thanks

September 15, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Very professional, good service and price

Quick call out, very professional, talked through the problem - overall can definitely recommend - very satisfied with service and price!

September 9, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Amazing service from George and Mat…

Amazing service from George and Mat today. Got the job done with no issues. Both friendly and tidy and a pleasure to deal with! Thank you!

September 8, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 4 out of 5 stars

I would recommend using them

The customer service is very good and very efficient at getting you booked in

The chap that came and sorted the issue in person was excellent and very knowledgeable at what was required. He was quick and able to sort the problem out very well. He was friendly and personable

My only issue with dyno-rod is I believe it’s fairly expensive in the grand scheme of things. I do believe that other companies of similar note are also in the same price bracket. So perhaps overall the drain services are expensive. I feel if it was 40 or so pounds cheaper then it would be 5 start rather than 4. However, for any other drain related problem I will still use dyno-rod.

September 8, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Marcus Shaffner,

We're glad to hear that you found our customer service efficient and the engineer knowledgeable and personable. We appreciate your feedback regarding the cost and will take it into consideration. Thank you for choosing us, and we look forward to assisting you again.

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