E-Giant Reviews 

498
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So when I looked around online, the best quote was from we buy any phone. They offered me a decent fair amount for my phone that was in amazing condition where as other websites where offering half o... See more

Rated 5 out of 5 stars

The process of selling an old phone has been painless. Do on line quickly, await the packaging bits to arrive and post back using the envelope supplied with postage paid for. As soon as received co... See more

Rated 5 out of 5 stars

Fantastic service, thank you! I had a problem with my previous order's payment arriving a few days late and Ben sorted it out very quickly once I got in touch. This order (#31955990) went through in... See more

Rated 4 out of 5 stars

Recently sold my iPhone 8. With no issues or problems. After reading previous reviews and comments, I must admit I was concerned. But my dealing was quick and easy. Got original priced quoted... See more

Company details

  1. Cell Phone Store

Written by the company

E GIANT is one of the UK’s leading second-life technology providers. Customers are guaranteed market leading buy-back and trade-in values and the highest level of security and control. E GIANT buys, refurbishes and resells second-life smartphones and tablets. Retail/whiteboxed devices are fully reconditioned and come with a 12-month warranty. E GIANT operates the market leading mobile phone recycling service WeBuyAnyPhone.com and Whiteboxdirect.com - a brand new experience in buying refurbished phones online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

498 reviews

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4.5

All reviews

(498)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick and easy to sort

Very quick and easy to sort. Got the full value. Bit of delay in payment but they were really responsive when I called and then had the money that day. #31827629

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Good service highly delighted with the ease of use pre paid envelope arrived quickly correspondence from start to finish excellent would definitely recommend
31840317

June 6, 2020
Unprompted review
Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward. Took a little time for the money to come through, but that is to be expected at the present time. Over all, very happy and would have no hesitation in using webuyanyphone in the future.

June 5, 2020
Unprompted review
Rated 3 out of 5 stars

Too long to pay

Overall experience ok. Unfortunately let down by the length of time to issue payment. Received and tested same day but took almost 2 weeks later to pay..a lot of other recycle companies receive/test and pay on same day. Think they Need to address this issue.

Order no: 31803299
Look forward to my amazon voucher..

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, kept me informed at every stage. Good price offered for my old phone and paid the full price offered once the phone had been tested with no quibbles

May 26, 2020
Unprompted review
Rated 3 out of 5 stars

order #31788581.

order #31788581.

At first I was recluctant to use them because Inever heard of them but I thought to giving a go as they were paying better price.
Everything started smoothly I ordered the received the delivery pack I sent my phone everything went fine they check the phone and emailed me that my phone S9 has passed the test and they will make the payment within 5 working days. Until this point everything was good but instead of 5 working days it took them 12 working days to send the payment.This is where I am bit disappointed other wise it would have been 5*

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

I have recently traded my phone in (order number 31813272) and was very happy with the service.

I was sent an envelope and detailed instructions on how to delete accounts, package and return. I was texted and emailed when my phone was received and updated at every point of it's journey.

I received the full value that I had been quoted and was, overall, very impressed with the whole service.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

iPhone 8 trade in 31796113

Reference 31796113

Overall excellent experience and expedited trade in service. Particularly during the current operating environment with postal delays the We Buy Any Phone team provided great support and were highly responsive to my queries.
Thank you! Would definitely use again

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Really easy service to use and even…

Order number 31815095
Really easy service to use and even still really quick even with the current situation! They let you know when they receive your device, when it's being tested and if testing has been successful. They keep you really well informed and up to date with the whole process, would highly recommend!

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Found online. They offered a good price for my iPhone
Packaging and clear instructions were sent out next day
They txt and emailed that the said amount would be paid into bank within 5 days
Excellent service and would definitely recommend
(31814452)

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Order Number #31781099

Excellent service. Top price offered for the phone. Received packaging and delivery instructions fast. Slight delay in payment which may have been due to bank holiday and Covid-19, however rang company and this was resolved the same day! Top service.

May 19, 2020
Unprompted review

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