E-Giant Reviews 

498
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So when I looked around online, the best quote was from we buy any phone. They offered me a decent fair amount for my phone that was in amazing condition where as other websites where offering half o... See more

Rated 5 out of 5 stars

The process of selling an old phone has been painless. Do on line quickly, await the packaging bits to arrive and post back using the envelope supplied with postage paid for. As soon as received co... See more

Rated 5 out of 5 stars

Fantastic service, thank you! I had a problem with my previous order's payment arriving a few days late and Ben sorted it out very quickly once I got in touch. This order (#31955990) went through in... See more

Rated 4 out of 5 stars

Recently sold my iPhone 8. With no issues or problems. After reading previous reviews and comments, I must admit I was concerned. But my dealing was quick and easy. Got original priced quoted... See more

Company details

  1. Cell Phone Store

Written by the company

E GIANT is one of the UK’s leading second-life technology providers. Customers are guaranteed market leading buy-back and trade-in values and the highest level of security and control. E GIANT buys, refurbishes and resells second-life smartphones and tablets. Retail/whiteboxed devices are fully reconditioned and come with a 12-month warranty. E GIANT operates the market leading mobile phone recycling service WeBuyAnyPhone.com and Whiteboxdirect.com - a brand new experience in buying refurbished phones online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

498 reviews

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4.5

All reviews

(498)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

iPhone X

The service I received was straight forward and very efficient during the Covid-19 Pandemic. It was a few clicks of buttons to enter my personal details and the condition of my phone and that was it. Once the phone was set back to factory settings it was ready to send in the envelope provided by the company. It was collected a few days later by a courier and once received by the company it was checked and processed. I was updated of the progress, and 5 days later the money was transferred to my account. Thank you very much.

May 16, 2020
Unprompted review
Rated 5 out of 5 stars

Simple, fast and easy!

Simple, quick and easy way to cash in my old phone! Has the best phone requirements and payout of any phone reselling site out there! They even send you free post packaging for your phone :)

Order number: 31803646

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Very easy to use and compared to the…

Very easy to use and compared to the cost of selling through Ebay and taking into account the fees it was only £9 difference and without the hassle. Also! I did say the same phone auction end £34 less then what I got from these guys order 31793003

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service. You made it very easy to send the phone to you by providing a collection service
You also kept in touch via text
You quickly advised that the phone had been assessed and a payment authorised and the time it would take for the Payton be received. The service is great and I would recommend you to anyone who is think you trading their phone in.

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great!!

Order 31786478
Very impressed with the speed at which the phone was dealt with and processed, even with the current Covid situation. I was kept informed throughout and customer service excellent. Will definitely use again!

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

Such a great service, will be using again

My order number is: 31794811.

I have been so happy with your service and your email updates regarding the phone I traded in with you, it arrived quickly and testing was done quickly too.

I am just waiting for the payment now and have been advised it can take up to 5 days, which is totally normal.

Thank you for a great service and I will definitely use you again.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

31779812

It was the most competitive price on the market, the phone arrived in really good time, the response time was very quick - my only feedback would be for the email response to the testing to be more explicit in saying that I am being offered the full fee, there was nothing wrong with the phone and what date the money would expect to be in the bank.

May 11, 2020
Unprompted review
Rated 4 out of 5 stars

I have still not received payment for…

I have still not received payment for the phone sold. However I received the packaging very quickly and received an email to say my phone was in good condition etc. But I’m still waiting for payment. I’m sure I will receive this and there must be a delay.

May 11, 2020
Unprompted review

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