E-Giant Reviews 

498
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So when I looked around online, the best quote was from we buy any phone. They offered me a decent fair amount for my phone that was in amazing condition where as other websites where offering half o... See more

Rated 5 out of 5 stars

The process of selling an old phone has been painless. Do on line quickly, await the packaging bits to arrive and post back using the envelope supplied with postage paid for. As soon as received co... See more

Rated 5 out of 5 stars

Fantastic service, thank you! I had a problem with my previous order's payment arriving a few days late and Ben sorted it out very quickly once I got in touch. This order (#31955990) went through in... See more

Rated 4 out of 5 stars

Recently sold my iPhone 8. With no issues or problems. After reading previous reviews and comments, I must admit I was concerned. But my dealing was quick and easy. Got original priced quoted... See more

Company details

  1. Cell Phone Store

Written by the company

E GIANT is one of the UK’s leading second-life technology providers. Customers are guaranteed market leading buy-back and trade-in values and the highest level of security and control. E GIANT buys, refurbishes and resells second-life smartphones and tablets. Retail/whiteboxed devices are fully reconditioned and come with a 12-month warranty. E GIANT operates the market leading mobile phone recycling service WeBuyAnyPhone.com and Whiteboxdirect.com - a brand new experience in buying refurbished phones online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

498 reviews

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No recent history of asking for reviews

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4.5

All reviews

(498)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process of selling an old phone has…

The process of selling an old phone has been painless. Do on line quickly, await the packaging bits to arrive and post back using the envelope supplied with postage paid for. As soon as received confirmation back and just waiting for the monies to hit our account.

Very impressed with service.

May 4, 2020
Unprompted review
Rated 4 out of 5 stars

Great service

Very easy and quick process, still waiting to receive payment but has only been 4 days but so far so good!

May 1, 2020
Unprompted review
Rated 4 out of 5 stars

Very easy to use

Very easy to use, got my pre-paid pack quickly to send back. Got an email in a few days to say they had received my device and another when it had passed inspection. Still waiting to receive payment but with current events everything is taking a little longer.
31772411

April 29, 2020
Unprompted review
Rated 5 out of 5 stars

#31775760

#31775760
There service was so fast. Within a few days my device was checked. I would highly recommend!

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

Best I've experienced!

Superb service. Quick and professional. I got the best price on the net. Much better than O2's service. I'll definitely use these guys again!
Order Number: 31765167

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

31767536

Order number: 31767536
Very quick service, especially considering the current circumstances. Would highly recommend.

April 26, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service

Re : Order #31766116

Really pleased with the service I have received from E Giant. After two days I got confirmation of receipt of phone. Was then emailed at every stage of the process. Made me feel very confident and will definitely use them again.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

31764319

Really quick and simple process with a team that personally contacts you. Very different from the usual experience you get with similar companies. Will 100% use again.

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleasant and stress free…

Very pleasant and stress free experience with my order 31770886. Simple to place, received free post package very quickly, sent back the phone which was processed again very quickly (even during “lockdown”). To be honest I have used other companies for this type of thing before and this is the first that I haven’t had a “revised offer” for a “fault“ that I hadn’t noticed personally. They paid what they quoted, a great service and great customer service too. Thank you!

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

We buy any phone brilliant customer services

Brilliant service from them and with the covid 19 going. brilliant customer experience and gone over the top to ensure that they have been in touch with me to say they had extended the 14 days for the people that could get out and post the phone to them.
Would highly recommend
My order number 31745383

April 22, 2020
Unprompted review

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