EarthportFX Reviews 

176
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get... See more

Rated 1 out of 5 stars

Closed our accounts without warning because we were sending some money to Ukraine. Totally unacceptable. Will take a lawyer to get my money back now. Customer service is just a nightmare. Easpeciall... See more

Rated 1 out of 5 stars

Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19. I have had no foreign currency business with them for years. BEWARE!!!

Company replied

Rated 1 out of 5 stars

Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate gi... See more

Company details

  1. Currency Exchange Service
  2. Money Transfer Service

Information provided by various external sources

A payments solution used by leading banks & ecommerce businesses across the world. We let businesses manage their international payments more efficiently.


Contact info

1.1

Bad

TrustScore 1 out of 5

176 reviews

5-star
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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(176)

1 review in the last 12 months

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Rated 5 out of 5 stars

Earthgport FX

Our dealings with Earthport are easy, any complication relating to foreign payments and insufficient bank details are very quickly resolved, and exchanging foreign currency payments/receipts does go smoothly.

March 16, 2017
Unprompted review
Rated 3 out of 5 stars

Payment and Transfer Mechanics

Study Pay are always very helpful and responsive. However the processes for transferring funds from one account to another could be simpler / easier.

March 3, 2017
Unprompted review
Rated 5 out of 5 stars

Best in the market - EarthportFX

I have used EarthportFX for both personal and business Forex transfers on numerous occasions and have always been impressed. Will Collins and his team always provide accurate updates, excellent rates of exchange and speed of delivery which has always been beneficial to myself, my company and the recipient. I always recommend EarthportFX where ever possible - they are simply the best option.

February 16, 2017
Unprompted review
Rated 5 out of 5 stars

From beginning to end whole process was faultless.

EarthportFX was a breath of fresh air, having dealt with a number of other companies over the years it is great to be dealing, at last, with a company of integrity which is both efficient and honest. It is definitely the best company I have used for currency exchange and risk management. Highly recommended.

February 14, 2017
Unprompted review
Rated 4 out of 5 stars

Great service

I always find using EarthportFX a very good experience. The online system is excellent, quick and efficient. The only slight downside the last time I used it was that I opted to enter the Bank account details of the person receiving the exchange currency after I had done the deal. When I went in later to enter the account details I couldn't do it online and had to ring someone at Earthport FX who did it for me over the phone. It didn't matter but it just seemed a bit strange that you are given the option to put the details in later and then when you come to do it you can't. Otherwise, excellent.

February 9, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Phones always answered promptly by very polite staff who deal with any query with speed and efficiency, and excellent exchange rates of course.

February 7, 2017
Unprompted review
Rated 5 out of 5 stars

impress with your services and customer's relation

After a friend of mine had recommended your company to me in regards to transfer some money from US account to Euro or any currency actually, I followed hos advise and I have to say that I didn't have any reason what so ever to be disapointed, from the first contacts, to establish my account , the divers follow ups and help received to complete my registration and start to use your services.
I am particulary satisfied with the way you keep contact with your customer, the support, the clear explanations, especially from Will Collins and his team, even during his absense for example the answers to my questions were never taking more than 24 hours, really close service , it was really appreciated.
I have done 2 operations with Baydon Hill and now Earthport.fx and I have kept some money on account awaiting to finalise a project.
As a result of my satisfaction I just recommended your company to a good friend of mine who is under the process of registration at the moment and who will use your services to bring back some money home to!.

So thank you for your professionalism and focus on customer's satisfaction.
Best regards

Marc

February 2, 2017
Unprompted review
EarthportFX logo

Reply from EarthportFX

Hi Marc

Thank you kindly for your review. We are very grateful for your continued business.

Best wishes,
The EarthportFX Team

Rated 5 out of 5 stars

Easy Peasy.....

Just log on, decide how much you want to send & in which currency, to your foreign bank account.... a few clicks and its gone.... log on to your Bacs account and pay for it.... job done....
Fantastic service and always a better rate than any high street or bank can do.

February 2, 2017
Unprompted review

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