Ebookers Reviews 

1,640
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Flight confirmation received was not the flight selected - not even close. Then Could not amend or cancel it says it needs to be done directly with airlines - but ticket included 3 different airlin... See more

Company replied

Rated 1 out of 5 stars

Booked a trip back in October for my parents Christmas present. 6 weeks later the accommodation texted me to say that it is no longer available even after I had paid upfront for everything. Ebookers t... See more

Rated 1 out of 5 stars

Avoid at all cost, if I could give 0 stars I would. I got married 3 days ago and booked a trip to Paris for our mini moon with our son, we are due to fly tomorrow and realised the day before our weddi... See more

Rated 1 out of 5 stars

I am a platinum member and therefore entitled to the 2 free lounge passes, I have not been able to access the site for the vouchers for weeks. When asking ebookers about this they refer me to the bene... See more

Company details

  1. Travel Aggregator

Information provided by various external sources

ebookers. more rewarding travel


Contact info

1.0

Bad

TrustScore 1 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.0

All reviews

(1,640)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a seemless process

First time booking on eBookers and I must say compared to other sites, it's the best I've used and lays out all available options so clearly and takes the stress out of having to browse a whole load of websites and have various tabs open on the computer. will definitely use it again!

May 5, 2016
Unprompted review
Rated 1 out of 5 stars

misleading dates

Flights were advertised for June but booked for may.

April 25, 2016
Unprompted review
Ebookers logo

Reply from Ebookers

Hi Ms Grene - the booking was made online and the dates presented for review prior to purchase. We are sorry to note that you appear to have experienced an issue with the month selected but the website will only confirm flights with the information entered at the point the booking was submitted for processing.

ebookers.ie team

Rated 5 out of 5 stars

Excellent

The price I got was definitely the best around as I had looked everywhere. The booking process was fast and easy all in all an excellent booking experience :)

April 19, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent efficient service

Was stuck in Galway at the last minute and needed a room for the night ... Convenient to the hospital and as cheap as possible .... Logged on to ebookers and got exactly what I was after in a matter of minutes I was checked in and checking out was just as easy..... Will certainly do this again !!!!!

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Myself and my friend enjoyed staying at the Eurostars Budapest Centrer. Friendly and helpful staff, near the metro and great breakfast. We would both recommend it.

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Quick, easy and very competitive

When booking my accommodation I also checked the Booking.com site. The information on this alternative was not as clear regarding occupancy and gave the impression that I would require more than 1 room for my trip. This information was clearly visible on your site and confirmed by the hotel in question.
The price of the accommodation was also cheaper on your site. In future I will refer to ebookers and was directed to it on this occasion by one of your marketing emails.

April 6, 2016
Unprompted review

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