ECBS Reviews 

James explained everything simply, the process is straightforward and hassle free, overall very easy to deal with and helpful.

Lauren made renewing our energy contract easy. She explained everything clearly and presented options that saved us money! Very efficient, thank you!

I would like to thank two members of staff, Dan Hackett and John Faucher for their help and support over 2 years, as a business we were miss sold an electricity contract and they have help to sort this mess out. Basically, an unscrupulous broker bullied us into signing an energy contract 2 years ago, in advance of the new contract starting, during Covid.
I rarely give much credence to cold callers to the office, however when Dan called, I was absolutely fed up of the problems, with the miss sold electric contract, having already been to the Ombudsman for the first time, so I let off steam and ceased the moment, as they say, and related all the issues to Dan, there and then. We again asked the Ombudsman on a second case for help, but achieved nothing, but help at ECBS, was again gratefully received.
We then gave ECBS the contract to find a supplier for two other meters, can I say all my dealings with them have been professional and as a business I have received very helpful advice along the way.
John with help from Dan, has handled the dispute side with the other energy supplier and the amount of work and dedication they have demonstrated is unbelievable. Today I feel we have progressed to yet another milestone, on the way to hopefully, a victory in sorting this miss sold electric contract, all helped by staff at ECBS.
Thank you, as a business I, truly appreciate your help, professionalism and guidance, along the way, their service and dedication can only be described as excellent.
Thanks, is such
a little word
it hardly takes a minute
but there is a world of meaning
and appreciation in it.

Eunice Finney FRAgS
Amerton Farm Ltd, Staffordshire

Lauren has been absolutely fantastic as our energy broker. She is knowledgeable, responsive, and genuinely committed to getting the best possible outcome for her clients. Throughout the process she was clear, transparent, and always happy to answer questions, making what can often be a complicated area feel straightforward and manageable.

Lauren took the time to understand our needs and worked hard to secure competitive energy rates, keeping us informed every step of the way. Her professionalism and efficiency made the whole experience smooth and stress-free.

I would highly recommend Lauren to anyone looking for a reliable and proactive energy broker. Her service and support have been excellent.

Lauren is ball of energy, keen to go above and beyond to find the very best prices for our company. Would highly recommend :)

Lauren made renewing our energy contract easy. She assessed our needs, explained everything clearly and presented options that saved us money. A simple, effective process—thank you

We have been dealing with Zach at ECBS and the service is simply exceptional. During these turbulent times he has read the market perfectly and saved us so much money. Thank you so much.

Terrible experience.
constant pressure calling and scare mongering to which of course was a load of rubbish.
Got us involved in the Engie blend and extend energy contract which as you can see on the Internet was a total scam.
Now stuck in a totally uncompetitive contract which has cost us thousands and possibly the business.

We have dealt with a lot of companies, brokers, etc and Jamie Barber at ECBS was incredibly helpful, responsive, and attentive to what we needed without being pushy and with no pressure. Sorted us a fantastic deal and was honest, detailing all potential options for the business. Arranged all for us and manages it for us, helping with any queries etc after securing the contracts, thank you once again for all your hard work Jamie, we are very happy with our deals saving the business thousands!

Unfaltering customer service provided to us by Bryan Lamport. Took away the stress of dealing with a refund from our supplier; handling it on our behalf until resolved!

The person Lauren Garvis provided an excellent service and information to me in a very timely manner which resulted in our company doing business with yourselves.

Don from ECBS was recommended to me by a colleague in Scotland. We engaged with Don to help us source competitive pricing for electricity and gas to our new premises. Don's knowledge of the market and expertise lead us to a great option that we have taken. Customer service and communication was 1st class. I would recommend ECBS without question.

AMAZING SAVING !! Jonathan is one of ECBS’s senior energy consultants and is a true professional within the commercial energy industry. He has worked diligently on our energy account over the last 12 months, and he has saved us a monumental amount of just over £55,000. I recommend Jonathan and ECBS to any business who is looking to achieve massive energy savings and is looking to future proof the sustainability of their energy budget.
Soymon

Great service, Jamie Barber got us the best deal. Thank you

Lauren Jarvis has been a great help to us offering good advice and recommending a 3 year deal. Looking forward to having our own Energy Consultant for future use instead of the minefield of other brokers. Thanks Lauren to you and your team.

Jack Fenwick, has been an absolutely brilliant for me. He has always been there to help when needed and always given me the best service I could ask for.
Would highly recommend Jack and the team to anyone looking to change Utility companies.

We have been dealing with Lauren who was so helpful and enthusiatic. We had already been in direct contact with a utility company and Lauren was able to provide a more competitive package with prices lower for the next 2-3 years.
Lauren was great and providing support and guidance explaining what was required at each stage to make it easy to follow and understand.
Thanks Lauren

Declan helped me to settle a very difficult case with Corona Energy. Took nearly a year but was always contactable and in the end helped me settle last week for less than half they were trying to charge me. Thank you!

We’ve been communicating with ECBS for several months and recently made the switch. From our first contact with Lee and now Gavin as our dedicated account manager, the experience has been consistently professional and supportive.
As a housing association, it’s absolutely critical that we work with a broker who understands the complexities of managing a large portfolio of properties and supporting vulnerable customers. ECBS not only understood this but were able to navigate the challenges and tailor their approach to our needs.
Since making the switch, Gavin has been fully supportive and accessible at every step, gradually working through all outstanding issues with care and attention. Unlike many utility suppliers who simply push contracts without ensuring full understanding, ECBS has taken the time to make sure we comprehend exactly what we’re signing up to— no confusion.
Their communication is above and beyond—clear, timely, and reassuring. Clearly passionate about what they do, their enthusiasm translates into exceptional customer care.
What sets ECBS apart is their depth of knowledge. They don’t just offer a single point of contact —they bring real expertise removing the stress of dealing with multiple providers, customer service agents, chat bots, and endless email chains. Every query has been met with patience and understanding.
ECBS has been open and transparent throughout, and they’ve shown zero tolerance for poor service from utility companies—advocating for us when needed and ensuring we’re treated fairly.
To date, we’re very happy with the service and support we’ve received. So far I would say ECBS will truly understand any sector, values your time, and delivers a seamless, knowledgeable service.

We dealt with Bryan from start to finish, he was very clear in explaining all the quotes he had got for us for our electric contract.
If there is anything we need he is just a phone call away and is very helpful with everything.

Thank you once again Bryan!