Been using ecloud for 8+ years, customer service always first class whether buying in-store when im visiting or ordering online and getting my batteries etc posted up to Scotland. Never a hassle, al... See more
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Review summary
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Absolutely amazing customer service, always friendly and helpful when visiting the shop and the delivery service is top class. The Z Bar Nic Salts are the best quality around and the weekly deals are... See more
Company replied
This company delivers a refreshingly 'old skool' service. Very friendly and helpful staff, excellent products, always happy to give advice and super fast delivery - every time and without fail. Love t... See more
Company replied
Always a pleasure to do business with e.cloud great friendly service evertime I've been a customer for a long time now long may it continue 👌😊
Company replied
Company details
Written by the company
eCloud is the leading e-cigarette brand in South Yorkshire with 13 specialist stores across the region, more than any other electronic cigarette retailer. Through its unique vision of the industry, eCloud aim to help people make the switch from smoking, to vaping, as smooth as possible. eCloud have helped 1000’s of smokers kick the habit leading to healthier and wealthier lifestyles. All eCloud products are made to the highest standard. All our e-liquids are manufactured and tested to the highest quality in specialist UK facilities and are fully compliant with the latest legislation. We are partnered with some of the biggest official manufacturers and are official stockists for brands including Aspire, Vaporesso, SMOK, Eleaf.
Contact info
25 Station Road, S35 2XE, Sheffield, United Kingdom
- 01142458888
- sales@ecloudonline.co.uk
- www.ecloudonline.co.uk
4.7
Excellent
117 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Rubbish be warned
Unless you want to be made out you've got a problem don't use these arrogance is all I can say and ignorance they make you feel like a idiot when you take the problems there any anyone would think they invented the e cigerettes. And they make you out to be a liar over a £25 battery which I've had problems with everyone I've purchased from there fake ecigs and ecloud oil makes your lungs bleed I have two lung diceases I tried the fruit pastels flavour and other after a couple days cough blood up
July 22, 2020
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