Ecogreenstore Reviews 131

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I live outside the UK and have used ecogreenstore for almost a year. Their selection and prices are always among the best I find online (important because you don't want to shop at multiple stores f... See more

Rated 1 out of 5 stars

Cannot believe these guys are still in business. Charged for products not in stock, sent lentils with just 2 weeks shelf life - same product elsewhere has over a year shelf life. 2 months in dispute... See more

Rated 5 out of 5 stars

The Ecogreenstore not only has a really impressive range of different foodstuffs and various items for the kitchen and home (I haven't made it through the whole list yet) but they also sell them at di... See more

Rated 1 out of 5 stars

Well, they've taken down their Facebook page, so we can't discuss our bad customer experiences there! If you haven't received your purchase and you paid via PayPal, please open an escalation there--I... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

User-friendly site

Site easy to navigate, attractive page lay-outs, good offers, excellent customer service. What's not to like?

January 1, 2015
Unprompted review
Rated 4 out of 5 stars

Impressive

Well, I haven't received my order yet, I only just placed it. But I am very happy to have found such an amazing website with such a vast selection of goods! Everything I need all in one place, AND the prices are really excellent - compared to some health food shops which mark things up so much!
I will definitely be back again in the future!

December 30, 2014
Unprompted review
Rated 5 out of 5 stars

great whole sale or single green products

I had been looking for a place where I could buy in bulk with nuts and I found this place!
I can buy in kg amounts off many things there. So I bought many different nuts and 10 kg of dates. Also with green shampoo you can buy in bulks of 5 liters I have seen. Further more they have coupon codes and great offers in general.
I would only like that the webpage offered more options, so I could sort better. I would like to be able to sort with price and kg or liter for instance.

In terms of service they are fast and friendly. I ordered some popping corn but they did not have them and let me know fast and no worries, I could decide on what I wanted to to. In my next buy I had the money from last buy with the popping corn, that I then could use. I could also had them sent me the money no problem, but I was fine with just having them there on the web for my next order.

Once you are logged in, making a payments is really easy as well.

further if you get over in my case 50 pounds of stuff, then it is free shipping !

So I am quite pleased with the service, the people and the shop and only hope they imprive it further.

December 30, 2014
Unprompted review
Rated 5 out of 5 stars

Best price, great service

I've been buying bulk Xylitol from Ecogreenstore for a few years now and they've usually got the best price on the Internet. As long as they keep their price, free shipping over £50 and great service up then I shall be buying from them in the future.

December 28, 2014
Unprompted review
Rated 2 out of 5 stars

Sorry I can't leave a positive review!

I have had real difficulty with your website and took ages establishing my account details (which were already held in your system but I was obliged to resort to new password etc even though my password should surely be recognised by now as have placed several orders already). Love the products and prices but think there are several glitches with the website which mean that it always seems to be a lengthy process to place a simple order. I am accustomed to easy online shopping and this never seems to be easy!

December 27, 2014
Unprompted review
Rated 4 out of 5 stars

Good prices, large selection. Shipping cost to EU mainland a bit lacking

I live outside the UK and have used ecogreenstore for almost a year. Their selection and prices are always among the best I find online (important because you don't want to shop at multiple stores for one order..).
The offer many discounts and sales to customers which is also a plus.
Rated 4/5 due to the shipping options - I always have to wait and order a huge shipment as shipping costs to Western Europe are one price regardless of order size. Great for large orders but not for small ones.

December 21, 2014
Unprompted review
Rated 5 out of 5 stars

easy eco ordering

Havent received my order yet but love the site , very easy to use everything was straightforward. Will update when I receive my order. Thanks.

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

Quick and easy.

This site was very well laid out and good to navigate. They have a remarkable range of stock which is outstanding. I was introduced to them by James Ing (Avanta). Eco Green Stores was very easy to use, you could almost do it in your sleep. I have the feeling that they will go from strength to strength in the future.

December 19, 2014
Unprompted review
Rated 5 out of 5 stars

Good Service

Excellent product good service, this is my second delivery and I will definitely use again

December 16, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent site for eco foods

What a wonderful site with so many foods and other things for sale. Wish I lived nearer to go and get my goods personally to save the postage. Will certainly be doing business with them again.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

Quick & simple

This is the first time I have used your site. Your prices are sensible. If the products are as good as I hope I will be back.

December 14, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look