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Eden Mobility - Mansfield Reviews 

144
TrustScore 5 out of 5

4.9

Market Place 23A, NG18 1HZ Mansfield, England, GB


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Rated 5 out of 5 stars

Writing on behalf of my grandma Sheila as she doesn't have access to online. She said she went into the mansfield store and was greeted by Paul Wilson. He was very friendly and professional and helped... See more

Company replied

Rated 5 out of 5 stars

Been to eden in Mansfield we was made welcome by Paul. He showed my mum fold up mobility scooters which would be suitable for her. Paul was very professional very caring They have a variety of mobi... See more

Company replied

Rated 5 out of 5 stars

We visited Eden Mobility on Saturday 13th June to look at appropriate scooters for my husband. We spoke to a lovely youngish gentleman called Paul, he was extremely polite and very helpful. He clearly... See more

Company replied

Rated 5 out of 5 stars

Visited Eden Mobility in Mansfield and was helped by a very professional, caring and cheerful Paul Wilson. He treated an elderly lady already being serving with so much patience and care I was surpris... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • Market Place 23A, NG18 1HZ, Mansfield, England, United Kingdom

  • 01623 700 248

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

1,439 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a a scout mobility scooter from…

Bought a a scout mobility scooter from Eden mobility in Mansfield
Was served by Paul Wilson who was very knowledgeable about the products he sells he made myself and the wife very comfortable and at ease we had a good chat about the scooter took a test run and found doing business with him a pleasure keep up the good work Paul a credit to the company

October 7, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

That’s a fantastic experience! It’s great to hear that Paul Wilson at Eden Mobility in Mansfield provided such knowledgeable and friendly service. Making customers feel comfortable and confident in their choices is what excellent service is all about. Paul is a true asset to the team—well done!

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Good customer service

Good customer service. Good quality products.

October 3, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Thank you so much! We're thrilled to hear that you’re happy with both our service and the quality of our products. Your feedback means a lot and keeps us motivated to deliver excellence every time

If there's anything else we can do for you, just let us know!

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Great service

Popped into the Mansfield branch today to pick up something to aid my mother in law, Paul in store was lovely. Very helpful, knowledgable, polite and friendly. Helped me find just what I needed and talked me through the options.
Would definitely visit again in the future should the need arise.

September 27, 2025
Unprompted review
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Reply from Eden Mobility - Mansfield

Hi Leisha,
Thank you for your kind review! We’re so pleased Paul was able to help you find exactly what you needed and made the experience smooth and friendly. We really appreciate your support and hope to welcome you back again if the need arises.
Best wishes,
Eden Mobility

Rated 5 out of 5 stars

Great service and products!

Visited Eden Mobility for the first time today to purchase a folding walking stick. Paul Wilson there in the Mansfield Store was so helpful and friendly. He explained how the walking stick folded and opened and closed and there was a great offer to buy one and get the other half price. So I came away with two! One to keep in the car for emergencies and the other to use. So pleased with the service I received. Will be back again for sure.

September 27, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Trudy,
Thank you so much for your lovely review! We’re delighted to hear that Paul made your first visit such a positive experience. It’s great to know he helped you find the right walking stick and made the process so easy. We’re glad you took advantage of the offer too, having one for the car is a smart idea!
We look forward to welcoming you back again soon.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service , very knowledgeable , Paul Wilson was very attentive and courteous helping us to make the best choices to assist our elderly mum.
Thank you .

September 16, 2025
Unprompted review
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Reply from Eden Mobility - Mansfield

Hi John,
Thank you for your kind review! We're so pleased Paul was able to help you find the right support for your mum. We’ll pass on your lovely feedback to him, it means a lot!
Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Took my scooter in as i was having a problem with it. Paul sorted it straightaway forme.
Am much obliged as it is my lifeline.

September 11, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Dear Mrs. Dutton-Mullett,
Thank you for your lovely review. We're so glad Paul was able to sort your scooter quickly, it’s always our priority to keep you mobile and independent. Your kind words mean a lot to the Mansfield team!
Best wishes,
Eden Mobility

Rated 5 out of 5 stars

Very helpful and friendly.

Very helpful and friendly.

September 10, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Thanks Andy!
We're glad to hear you had a helpful and friendly experience at our Mansfield store. We appreciate your support!

Rated 5 out of 5 stars

Recently brought a reclining chair the…

Recently brought a reclining chair the member of staff Paul Wilson was brilliant a great detailed explanation on how to chair works excellent service

April 12, 2025
Unprompted review
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Reply from Eden Mobility - Mansfield

Hi Jason,

Thank you for your fantastic review! We're so pleased to hear that Paul Wilson provided excellent service and a clear, detailed explanation of your new reclining chair.

We’re glad you had a great experience, and we hope you enjoy your new chair!

Best wishes,
Eden Mobility Team

Rated 5 out of 5 stars

Jamie was very helpful and…

Jamie was very helpful and professional a very good salesman this was at the Mansfield store

September 1, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Sid,
Thank you for your lovely review! We're so pleased to hear that Jamie was helpful and professional during your visit to our Mansfield store. He's a fantastic member of our team, and your kind words will mean a lot to him. If there's anything else we can do for you, please don’t hesitate to get in touch.

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Jamie - Mansfield

Jamie at the Mansfield store was extremely helpful, not pushy just listened to what we wanted and then helped find the right walker. He adjusted the handles and checked the brakes.

August 28, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Joanne,

Thank you so much for your kind feedback. We're really pleased to hear that Jamie at our Mansfield store was able to assist you in such a helpful and thoughtful way. It's great to know he took the time to listen and ensure everything was adjusted perfectly for your needs.

We’ll make sure Jamie sees your message, he’ll be delighted to know he made a difference!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Paul helped me to make sure I got the…

Paul helped me to make sure I got the right scooter at the mansfield shop and got a fair price part exchange my old scooter he was polite with plenty of friendly banter will be calling on him again for fold up scooter for traveling thanks again paul

August 9, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Linda,

Thank you so much for your fantastic review! We’re so pleased to hear that Paul at our Mansfield shop gave you such great service and helped you find the perfect scooter — and at a fair part exchange too! His friendly banter and expert advice are what make the experience special, and we’re thrilled you’ll be calling on him again for your travel scooter.

We look forward to seeing you again soon!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Friendly efficient staff

Called in to the Mansfield shop to generally browse around. Lisa was busy with a customer but acknowledged us on arrival.

When the transaction was complete with the existing customer, she approached us to assist.

She showed us a couple of other products that we were interested in for my 93 year old mother.

Ultimately we purchased an indoor travelator with tray and basket as the breaking system appealed more than the others on offer.

Lisa demonstrated how to use and fold the equipment.

Lisa was very friendly and efficient. Thank you.

August 6, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Jill,
We’re delighted to hear Lisa provided such friendly and efficient service. Thank you for choosing Eden Mobility — we really appreciate your support!
Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

First -buy mobility scooter

I cannot thank or praise Paul and Lisa highly enough. The Mansfield branch is so much more than a credit and a great asset to your company it has even restored my faith in human nature. Paul and Lisa are consummate professionals and go more than the extra mile to help and advise and put your mind at ease. They both make sure you're as comfortable as possible and will put together a bespoke package to suit your needs and no hardsell. I would recommend the Mansfield branch to anyone. Ma

April 1, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Jonathan,

Thank you so much for your kind words! We're thrilled to hear that Paul and Lisa at our Mansfield branch made such a positive impact. Their dedication to providing thoughtful, no-pressure support is exactly what we strive for.

We truly appreciate your recommendation and look forward to serving you again.

Warm regards,
The Eden Team

Rated 5 out of 5 stars

Been into Mansfield store today .Was…

Been into Mansfield store today .Was served by Paul Wilson .He was so help full he also made my husband walker up .That we went into purchase we also had a laugh with him.would highly recommended purchasing from Eden mobility.

July 18, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Tracey,

Thank you for your lovely review! We're so glad Paul was able to help with your husband's walker and make your visit to our Mansfield store both helpful and enjoyable. It’s great to hear you had a laugh too—friendly service is what we’re all about. We really appreciate your recommendation!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Purchase of Rollator

Very Pleased with the Rollator that I bought today
The member of staff was very helpful with information and details about servicing etc:
Would recommend this Eden store.

July 17, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Hi Hazel,
Thank you so much for taking the time to share your experience! I'm really glad to hear you're pleased with your Rollator and that the information around servicing was helpful. It was a pleasure helping you, and your recommendation of our Mansfield store means a great deal. If you ever have any questions or need further support, I’m just a message away.

Take care,
The Eden Team

Rated 5 out of 5 stars

Excellent service, very friendly and helpful

Paul was brilliant, very helpful with choosing the right mobility scooter for my dad, and arranging a free home trial for him.

June 20, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Dear Rob,

Thank you for your kind review! We're so glad Paul was able to help you find the right scooter for your dad and arrange a home trial. Your feedback means a lot to us and to our Mansfield team.

Warm regards,
The Eden Team

Rated 5 out of 5 stars

Mansfield Store - July 2025

Paul Wilson at the Mansfield shop was extremely welcoming and also humorous, which was an added bonus! Many people who need mobility aids do not want them but Paul was very empathetic and helped my Mum choose the right equipment. We wouldn't hesitate to return if we need anything else. Paul is a rockstar!!

July 4, 2025
Unprompted review
Eden Mobility - Mansfield logo

Reply from Eden Mobility - Mansfield

Thank you for such a heartfelt review! We’re so glad Paul made your visit to our Mansfield store both helpful and enjoyable. His empathy and humour really do make a difference, and we’ll be sure to pass on your “rockstar” praise—he’ll love it!

Looking forward to welcoming you back whenever you need us.
Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Outstanding Service – A True Lifeline

⭐⭐⭐⭐⭐
Outstanding Service – A True Lifeline

We recently had an urgent need for a replacement mobility scooter, and the team at Eden Mobility in Mansfield were absolutely incredible from start to finish. Their customer service, professionalism, and genuine care were second to none.

From the moment we walked in, the staff made us feel welcome, understood our situation, and went above and beyond to ensure we got exactly what we needed. They took the time to listen, offered clear and helpful advice, and made the whole process completely stress-free.

The Mansfield team are a true credit to Eden Mobility – their dedication, knowledge, and compassion made all the difference. We left with the perfect scooter ordered, total peace of mind, and gratitude for such excellent service.

Highly recommended – 5 stars all the way!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Maureen Voce

Maureen Voce
I've been in the Mansfield shop a couple of times, for various things. Paul Wilson the person who served me was extremely helpful, with advice and purchases. He is very knowledgeable about all of the products he sells and the advice he has given me. I will be going to the shop again for future purchases nothing is too much trouble for Paul and Lisa always there with a friendly smile.Always willing to help

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, everything explained clearly to me and the wife, but more importantly to my mother who was looking to purchase a mobility scooter and walker. Thanks go to Paul Wilson and Lisa for looking after my mothers requirements.

July 1, 2025
Unprompted review

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