Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... See more
Company replied
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Nick & Adam made my whole experience easy today Nick the sales person very knowledgeable and made my decision very easy Adam very helpful and we quickly achieved the deal. Leaving the shop very h... See more
Company replied
A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advis... See more
Company replied
I honestly didn’t know where to start when I needed to buy my new active-user wheelchair, so I contacted Eden Mobility in Scunthorpe. They sent Rob out to my home, and from that very first vis... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Brigg Road Unit 2, DN15 6TZ, Scunthorpe, England, United Kingdom
- 01724 700 209
4.5
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The engineer who came to service my…
The engineer who came to service my mobility scooter was extremely polite and helpful.when he completed the service he even wiped the scooter down
Extremely pleased with the overall service
January 7, 2025
Unprompted review
Reply from Eden Mobility - Scunthorpe
Hi Paul, we're pleased to hear how happy you are with your scooter service, and we'll be sure to pass on your kind words to the engineer who visited - they'll be delighted!
Fantastic service
Mike came out to bring me some mobility scooters to look at. He kept me updated as to his time of arrival and was friendly, professional and knowledgeable about the scooters. He arranged a part exchange for my old scooter and took that away with him. From start to finish a seamless transaction, thank you very much.
January 13, 2025
Unprompted review
Reply from Eden Mobility - Scunthorpe
Hi Paula, thanks for the 5 star review and excellent feedback! We're glad to hear how happy you are with the service from Mike and Eden as a whole. We hope you enjoy getting out and about on your new scooter!
Needed a spare part for a wheelchair
Needed a spare part for a wheelchair. Nick the salesperson made enquiries on laptop then by phone and fortunately had the part in stock. Nice welcoming and friendly attitude.
November 20, 2024
Unprompted review
These staff go above and beyond
These staff go above and beyond, While the DWP are stressing millions of us and trying to take away our lifelines, Eden Mobility are fighting in our corner to help us any way they can, they come out in a timely fashion to fix any problems, They treat you with such dignity and respect and I can't say enough good things about them. as they are a blessing for those who need them!
September 13, 2024
Unprompted review
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