Popped into the store this morning with my mum to purchase a key for a disabled toilet. Was served by a lady called Jodie she is extremely friendly and helpful she went above and beyond for... See more
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Although I didnt purchase anything. Popped in to see what product are available. Kylie was very helpful and a pleasure to meet
Company replied
Kylie was so helpful with helping my mum out she literally had the phone call within the hour and made my mum's life so much better helping her get her wheels now she can do more things her grandchild... See more
Company replied
Jodie was so professional and helpful to my mother who was buying a rollator. She listened to my mother of what she wanted, and Jodie delivered on all accounts. Brilliant and respectful and very pr... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
The Birtles 3, M22 5RE, Wythenshawe, Civic Centre, United Kingdom
- 0161 871 3717
4.8
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Although I didnt purchase anything
Although I didnt purchase anything. Popped in to see what product are available. Kylie was very helpful and a pleasure to meet
July 9, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
I called into Eden today for a scooter…
I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice
June 26, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Very helpful staff and professional
Jodie was so professional and helpful to my mother who was buying a rollator.
She listened to my mother of what she wanted, and Jodie delivered on all accounts.
Brilliant and respectful and very professional.
Jodie is an asset to your company.
June 19, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Lovely lady, great service
Popped into the store this morning with my mum to purchase a key for a disabled toilet.
Was served by a lady called Jodie she is extremely friendly and helpful she went above and beyond for my mum even adjusting her current walking stick as it was to high this was not the service we expected it was better by miles.
Thank you Jodie my mum will need to start looking at her options soon and we will be back to visit you.
I also want to point out the fact that the store is very welcoming, extremely clean and smells nice.
Eden mobility thank you
June 8, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your review. It really means a lot to us and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
visited the wythenshawe store and had a…
visited the wythenshawe store and had a fantastic visit was nervous about buying a mobility scooter Jodie put me at ease and i now have an appointment back she is a credit to Eden Mobility i will be back thank you Jodie
June 3, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for sharing your experience. We’re delighted to hear that your visit to our Wythenshawe store was such a positive one. It’s completely natural to feel nervous when choosing a mobility scooter, and we’re so pleased that Jodie was able to put you at ease and guide you through everything with care and confidence.
She’ll be thrilled to know her support meant so much to you, and we’re proud to have her as part of the team. We’re glad you’ve booked an appointment to come back and look forward to welcoming you again.
Warm regards,
Eden Mobility
Amazing customer service
Amazing customer service. Jodie was really helpful and friendly. Helped us decide on the best product for us.
May 29, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for your wonderful feedback. We’re delighted to hear that you received amazing customer service from Jodie. It’s great to know she was so helpful, friendly, and supported you in choosing the product that was the best fit for your needs.
Your kind words mean a lot, and we’re glad your experience was such a positive one. If you ever need any further help, we’ll be here for you.
Warm regards,
Eden Mobility
Chloe and jodie have been amazing
Chloe and jodie have been amazing
Chloe gave me loads of great information
When i cam to enquire and even left a little note on for the next lady who we would see in store jodie was super kind patient with my dad who left extremely pleased with his purchase
Thankyou so much for youre time and help much appreciated
May 22, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for sharing your experience with us. We’re delighted to hear that Chloe and Jodie took such great care of you and your dad. It’s wonderful that Chloe provided all the information you needed and even left a helpful note for the next visit.
We’re especially pleased to hear how patient and kind Jodie was while helping your dad — and that he left so happy with his purchase. That means a lot to us.
Thank you again for your kind words and appreciation. We’ll be sure to pass your message on to both Chloe and Jodie. Your feedback truly makes a difference .
Warm regards,
Eden Mobility
Jodie excellent she is a very nice…
Jodie excellent she is a very nice person and extremely helpful
May 20, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your kind words about Jodie. We’re delighted to hear that you found her excellent, friendly, and extremely helpful. She always aims to make every customer feel supported, and your feedback truly reflects the care she puts into her work.
We’ll be sure to pass your comments on to her — they’ll mean a lot.
If you ever need anything else, our team is always here to help.
Warm regards,
Eden Mobility
Chloe made our experience a delight
Chloe made our experience a delight. Very helpful and spent a good two hours with us to find the right product
Amazing after service too from Lucie & Jodie
May 14, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your wonderful feedback. We’re delighted to hear that Chloe made your visit such a positive experience and took the time to help you find exactly the right product. It’s also great to know that Lucie and Jodie continued that level of care with their after‑service support.
We truly appreciate your kind words about the team. If there’s anything more you need, we’re always here to help.
WArm regards,
Eden Mobility
Kylie was very Polite and extremely…
Kylie was very Polite and extremely patient with me and my partner. Made our experience pleasant
May 1, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely feedback. We’re delighted to hear that Kylie was so polite and extremely patient with both you and your partner. It’s wonderful to know she helped make your visit such a pleasant experience.
Thank you again for taking the time to share your kind words.
Warm regards,
Eden Mobility
Was greeted with a warm welcome…
Was greeted with a warm welcome followed by some Excellent customer service when I visited the store.
April 16, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Was greeted with a warm welcome followed by some Excellent customer service when I visited the store.
Warm regards,
Eden Mobility
What a pleasure it was speaking to…
What a pleasure it was speaking to Georgina today. Meet her when I came for coffee morning, We had a great chat. She explained she is from the Bolton store, but was helping this store out. She showed me a scooter I liked and has helped me try to get the finance for it. Georgina, had an easy way about her and was very helpful. She also make an great coffee.
April 8, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely review. We’re delighted to hear that you enjoyed your chat with Georgina during our coffee morning. Even though she’s from the Bolton store, she always brings her friendly, helpful approach wherever she goes. We’re glad she could show you a scooter you liked and support you with the finance process — and we’ll be sure to let her know her coffee skills are appreciated too.
Warm regards,
Eden Mobility
Excellent customer service
I used the Wythenshawe civic centre store today to purchase a chair i met georgina who was lovely ,really helpful we had a right giggle she let me try out the chair and explained all the features even let my son have a go ,it was great to be served by someone so nice and welcoming 😃
April 7, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for sharing your experience at our Wythenshawe Civic Centre store. We’re delighted to hear that Georgina made your visit such a positive one. It’s wonderful that you felt welcomed, had a good laugh together, and were able to try out the chair comfortably — even letting your son join in.
Great customer care is something we really value, and it’s lovely to know Georgina made you feel so at ease. We truly appreciate your kind words and hope you enjoy your new chair.
Warm regards,
Eden Mobility
Kylie was warm welcoming and put my…
Kylie was warm welcoming and put my nerves to ease straight away, she explained the process and filled the form out let me test the scooter I had been looking to get ... I was so shocked to get a phone call within the hour to say delivery next day, I have since been out to the shops and best of all to collect my grandchildren from school with my daughter.. would really recommend Kylie to help you if your like me and a nervous person xx
March 25, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for sharing your lovely experience. We’re delighted to hear that Kylie made you feel so welcome and helped put your nerves at ease. It’s wonderful that she took the time to explain everything clearly, support you through the process, and let you try the scooter at your own pace.
Hearing that you received a call within the hour and had next‑day delivery is fantastic — and even better that you’re already out enjoying trips to the shops and collecting your grandchildren. That’s exactly the independence we love to see.
We’ll be sure to pass your kind words on to Kylie. She’ll be thrilled to know how much her care and patience meant to you.
Warm regards,
Eden Mobility
Kylie was so helpful with helping my…
Kylie was so helpful with helping my mum out she literally had the phone call within the hour and made my mum's life so much better helping her get her wheels now she can do more things her grandchildren. She explained everything with great detail thankyou so much xx
March 25, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for sharing this lovely feedback. We’re delighted to hear how helpful Kylie was in supporting your mum. It’s wonderful that everything was arranged so quickly and that she received her call within the hour.
Knowing that your mum now has her wheels and can enjoy more independence — especially spending more time with her grandchildren — truly means a lot to us. Kylie will be over the moon to hear your kind words, especially about how clearly she explained everything.
Thank you again for taking the time to share your experience
Warm regards,
Eden Mobility
Excellent Service
Kylie at Wythenshawe branch of Eden Mobility was extremely helpful, friendly and professional. Very happy with service and products at a decent price
March 25, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely comments. We’re delighted to hear that Kylie at our Wythenshawe branch was able to give you such helpful, friendly and professional service. It’s great to know you’re happy with both the products and the price. We really appreciate you taking the time to share your experience and we’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Great customer service kylie is so…
Great customer service kylie is so polite and helpful will definitely use this shop again
March 9, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
“Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience. Kylie will be delighted to know she made a difference, and we look forward to welcoming you back again.
Warm regards,
Eden Mobility
Kylie the manageress was polite well…
Kylie the manageress was polite well organised and delivered great customer service
March 5, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your kind words. Kylie will be delighted to hear your feedback — she prides herself on being polite, organised, and delivering great customer service.
Warm regards,
Eden Mobility
Staff very helpful and friendly
Staff very helpful and friendly. Highly recommended
March 2, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for sharing such a positive comment. It’s great to hear that you found the staff both helpful and friendly — feedback like this really highlights the value of genuine customer care. Your recommendation means a lot and reinforces the kind of service people can expect.
Warm regards,
Eden Mobility
Going above and beyond
I am a 71 year old man and when I visited yesterday I was made to feel special the young lady I spoke to made me feel at ease she spent the time I needed to decide nothing was pushy, sorry I didn't get the young ladies name please Thank her
February 26, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely review. We’re delighted to hear that you were made to feel special and completely at ease during your visit. The young lady you spoke to will be thrilled to know how much her time and support meant to you. We truly appreciate your kind words and will make sure your thanks are passed on to her. If you ever need anything else, we’re always here to help.
Warm regards,
Eden Mobility
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