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Eden Mobility - Wythenshawe Reviews 

82
TrustScore 5 out of 5

4.8

The Birtles 3, M22 5RE Wythenshawe, Civic Centre, GB


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Rated 5 out of 5 stars

Very helpful staff, who take the time to answer all your questions. Me and my wife would particularly like to express our deepest thanks to the young lady named Kylie. My wife had a fall whils... See more

Company replied

Rated 5 out of 5 stars

Wythenshawe Eden has first class service and the staff are very good to their customers. Chloe and Kylie are always welcoming and we love going to thier coffee morning. They are very accomidating.

Company replied

Rated 5 out of 5 stars

Excellent service by kylie, very patient with me showed me what options I have available to me. Would highly recommend Eden

Company replied

Rated 5 out of 5 stars

Kylie was so helpful with helping my mum out she literally had the phone call within the hour and made my mum's life so much better helping her get her wheels now she can do more things her grandchild... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • The Birtles 3, M22 5RE, Wythenshawe, Civic Centre, United Kingdom

  • 0161 871 3717

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

1,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Georgie at Wythenshawe was extremely…

Georgie at Wythenshawe was extremely welcoming and knowledgeable, knew her stuff in regards to scooters , wheelchairs etc , will definitely be returning

November 19, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Thank you for your wonderful feedback about our Wythenshawe branch. We’re delighted to hear that Georgie gave you such a warm welcome and shared her knowledge on scooters, wheelchairs, and more. It’s great to know she made your visit so positive, and we look forward to welcoming you back again soon.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Georgie - Absolutely phenomenal customer service

Absolutely phenomenal customer service, warm and welcoming, knows her stuff and seamlessly switches between customers when there are more than one in the shop.
The coffee mornings are also a fantastic touch because they allow a more personal connection which definitely helps in the selling process and getting to know your customers better 5 stars All round :)

October 27, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Thanks so much for your kind words!

Georgie will be absolutely thrilled to hear this. Her dedication to creating a warm, welcoming environment and her ability to connect with every customer truly sets her apart. We're so glad you enjoyed the coffee mornings too—they're all about building those meaningful relationships, and it’s wonderful to hear they’ve made a difference.

We’ll be sure to pass your feedback along—it means the world to us! Looking forward to seeing you again soon.

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Beautiful ypung lady really helpful and…

Beautiful ypung lady really helpful and informative would recomend to anyone require help with disability issues

October 23, 2025
Unprompted review
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Reply from Eden Mobility - Wythenshawe

Thank you so much for your kind words! We're thrilled to hear she made such a positive impression and was able to offer helpful, informative support. Your recommendation means a lot — it's wonderful to know we're making a difference for those navigating disability-related concerns.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Great customer service

Great customer service, Georgie was polite, friendly and absolutely knew her stuff. She was able to answer all our questions. Her interaction with the customers was excellent, open, professional and went out of her way to help.

October 15, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Thank you so much for your wonderful feedback! We're thrilled to hear that Georgie provided such outstanding service—her professionalism, warmth, and deep knowledge truly make her a standout member of our team. It’s great to know she was able to answer all your questions and went the extra mile to help. We’ll be sure to pass along your kind words to her!
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Positive happy, helpful experience

I visited your branch on Civic Centre today to browse your products. Although I didn't make a purchase today, I will definitely return. I would just like to add how pleasant, polite and knowledgeable your store manager is. What a pleasure it was speaking to her

October 2, 2025
Unprompted review
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Reply from Eden Mobility - Wythenshawe

Thank you so much for visiting our Civic Centre branch and for taking the time to share your lovely feedback. We're delighted to hear that you had such a positive experience, and especially that our store manager made a great impression. We’ll be sure to pass on your kind words to her—it means a lot to the whole team. We look forward to welcoming you back soon!

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

A very satisfactory experience.

We very nearly missed out and were about to return to Care Co, Warrington, I didn't think that there would be the range of mobility scooters in a outlet so close to home.
On entering the premises we were immediately made to feel at ease and confident that Lucie not only had a good knowledge of the products but also understood our situation and was sympathetic to our needs.
She was friendly, professional and extremely helpful and made sure that we not only left with the product that was right for us but that we were satisfied with the service we received.
I'm so glad that we used your company and that we happened to visit on the one day of the week that Lucie was covering the Wythenshawe branch, I feel that I have made a new friend and if I happen to be in Wythenshawe when Lucie is in the store I will definitely call in to say "Hello!"

August 20, 2025
Unprompted review
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Reply from Eden Mobility - Wythenshawe

Hi Dianne,

Thank you so much for your wonderful review! We’re thrilled to hear that your visit to our Wythenshawe branch was such a positive experience and that Lucie was able to support you with both knowledge and genuine care.

It’s lovely to know you felt at ease and confident in your decision, and we’re especially glad Lucie made such a lasting impression. We’ll be sure to pass on your kind words, she’ll be delighted to hear them!

We look forward to welcoming you again soon, even if it’s just to say hello!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

i purchased a scooter

i purchased a scooter, from the Wythenshawe branch, manchester. I was served by the manageress, Georgia. What a pleasant and helpful woman! She checked the scooter I wanted, was fit for the purposes I needed. I will certainly recommend her and the store. Very happy customer indeed. Although my otherr half did almost knock himself out whilst looking lol.

August 22, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Hi Angie,

Thank you so much for your lovely review! We’re thrilled to hear that Georgia at our Wythenshawe branch provided such helpful and attentive service, ensuring the scooter was the perfect fit for your needs.

We’re so pleased you’re happy with your purchase, and we hope your other half has recovered from his unexpected moment in the shop! 😊

Thank you again for your recommendation. We truly appreciate your support and look forward to welcoming you back anytime.

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Outstanding service.

Me and my Mum called in as we were passing, enquiring about repairs to her scooter. We had a lovely chat with Georgia she was very professional and very helpful nothing was to much Trouble. We are glad we called in as my mum is now a proud owner of a folding scooter.
Thank you so much for all your help ...Joan

August 20, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Hi Joan,

Thank you so much for your kind words! We're delighted Georgia was able to help and make the experience so positive for both you and your mum. We hope she’s loving her new folding scooter, it’s great to hear she’s now a proud owner!

All the best,
The Eden Mobility Team

Rated 5 out of 5 stars

It was my first time going to this …

It was my first time going to this shop i found the lady that served me very knowledgeable and helpful also she was very pleasant, I will be visiting the shop again in the future 😀

August 11, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Hi Mary,

Thank you so much for your lovely review! We’re delighted to hear that your first visit to our shop was a positive experience. It’s great to know that our team member was knowledgeable, helpful, and made you feel welcome — that’s exactly the kind of service we strive to provide.

We look forward to seeing you again in the future — and if there’s anything you need, we’re always here to help!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Service with a smile

We came into the Wythenshawe store today looking for a reclining chair for my wife. Georgie was very attentive and had made sure my wife was fitted to the right one chair. She was very polite and well mannered and also welcomed us with a huge smile. Came in for 1 recliner and left with 2.
Amazing customer service and a perfect cup of tea.
Mr & Mrs Smith

August 8, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Hi Mr. & Mrs. Smith,

It’s wonderful to hear about your recent visit to our Wythenshawe store! We’re so pleased Georgie made you feel welcome and helped your wife find the perfect recliner—with such great service that you left with two!

Thank you for your kind words about Georgie’s attentiveness and warm manner. We’ll be sure to pass on your lovely feedback—and we’re glad the tea was just right too!

Warm regards,
The Eden Mobility Team

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Trusted advice

Went to purchase a quad walking stick for my mother. I needed advice regarding a rolling walker. Andrew was so helpful and knowledgeable. Purchased a walker and very happy with both purchases

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Went to buy a disability spoon

Went to buy a disability spoon. Only a small thing. The help and assistance I got from Jamie Green was exceptional. You would think I was spending hundreds of pounds, he gave me the solutions I needed without any rush

June 13, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Thank you for your feedback. It's great to hear what great service you received from Jamie regardless of how small your requirements were.

Rated 5 out of 5 stars

Today we went into your Civic centre…

Today we went into your Civic centre branch and it was great!
Jeremy was excellent, it's not always easy knowing you need to go down the route of using a mobility aids. He understood and was very kind, caring and supportive. Thank you very much.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

We went to purchase a mobility scooter…

We went to purchase a mobility scooter today . In Civic centre wythenshaw branch .
The care and attention we got was excellent.

Jeremy helped us in every way . He explained the differences in batteries , in the types of scooters , mileage etc etc
He demonstrated everything and answered all questions thoroughly .
We would highly recommend .
We were told we would have the scooter within 7 days. That was on Monday afternoon, it’s being delivered on Friday morning that’s well within the 7fats.

We were extremely happy with the service and professionalism .
And it would seem the aftercare is going to be great too .

Thank you Jeremy and Eden mobility Wythenshaw

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic staff

Came into Wythenshawe shop a few weeks ago to buy a seated walking stick and was really happy with the amount of care that was taken with me by Andrew.

Better yet I walked past last week to see Andrew stood at the door and as soon as he saw me he greeted me with a friendly hello and asked how I was doing and how the walking stick was.

I am very happy with my walking stick but more so happy with how Andrew remembered me and really cared how I was getting on.

Great shop and great staff.

Thank you.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Andrew was very helpful and polite in…

Andrew was very helpful and polite in my mums recent purchase.

April 26, 2025
Unprompted review
Eden Mobility - Wythenshawe logo

Reply from Eden Mobility - Wythenshawe

Thank you for your feedback Jane, we hope your mum enjoys her new product!

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Matthew was a great help

Matthew was a great help with me and my grandmother. She was looking for a new wheelchair and he was very helpful and not pushy with any sales it felt like he was a friend helping us out. She is extremely happy with her purchase and won’t stop talking about it!

September 3, 2024
Unprompted review

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