Very helpful staff, who take the time to answer all your questions. Me and my wife would particularly like to express our deepest thanks to the young lady named Kylie. My wife had a fall whils... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wythenshawe Eden has first class service and the staff are very good to their customers. Chloe and Kylie are always welcoming and we love going to thier coffee morning. They are very accomidating.
Company replied
Exceptional service, very patient. Thank you kylie for answering all my questions and making me feel at ease.
Company replied
Kylie was so helpful with helping my mum out she literally had the phone call within the hour and made my mum's life so much better helping her get her wheels now she can do more things her grandchild... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
The Birtles 3, M22 5RE, Wythenshawe, Civic Centre, United Kingdom
- 0161 871 3717
4.8
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Kylie at Wythenshawe branch of Eden Mobility was extremely helpful, friendly and professional. Very happy with service and products at a decent price
March 25, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely comments. We’re delighted to hear that Kylie at our Wythenshawe branch was able to give you such helpful, friendly and professional service. It’s great to know you’re happy with both the products and the price. We really appreciate you taking the time to share your experience and we’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Great customer service kylie is so…
Great customer service kylie is so polite and helpful will definitely use this shop again
March 9, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
“Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience. Kylie will be delighted to know she made a difference, and we look forward to welcoming you back again.
Warm regards,
Eden Mobility
Kylie the manageress was polite well…
Kylie the manageress was polite well organised and delivered great customer service
March 5, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your kind words. Kylie will be delighted to hear your feedback — she prides herself on being polite, organised, and delivering great customer service.
Warm regards,
Eden Mobility
Staff very helpful and friendly
Staff very helpful and friendly. Highly recommended
March 2, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for sharing such a positive comment. It’s great to hear that you found the staff both helpful and friendly — feedback like this really highlights the value of genuine customer care. Your recommendation means a lot and reinforces the kind of service people can expect.
Warm regards,
Eden Mobility
Going above and beyond
I am a 71 year old man and when I visited yesterday I was made to feel special the young lady I spoke to made me feel at ease she spent the time I needed to decide nothing was pushy, sorry I didn't get the young ladies name please Thank her
February 26, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely review. We’re delighted to hear that you were made to feel special and completely at ease during your visit. The young lady you spoke to will be thrilled to know how much her time and support meant to you. We truly appreciate your kind words and will make sure your thanks are passed on to her. If you ever need anything else, we’re always here to help.
Warm regards,
Eden Mobility
Staff polite and helpful advice certain…
Staff polite and helpful advice certain options available
February 21, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for your feedback. It’s great to hear that you found the staff polite, helpful, and able to offer clear advice on the options available. Experiences like yours show the value of friendly guidance when choosing the right mobility support.
Warm regards,
Eden Mobility
The customer service was excellent and…
The customer service was excellent and fantastic. The communication skills is superb and with clear understanding.
The warm welcome is highly appreciated and extremely good.
I will continue to patronise and spread the good accommodation to friends and family. Please keep up the good work
February 26, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for such a warm and generous review. Your words highlight exactly what great customer service should feel like — excellent communication, a clear understanding of your needs, and a genuinely welcoming atmosphere from the moment you arrived. It’s wonderful to hear that the team made such a strong impression and that their approach left you feeling appreciated and well looked after.
Your commitment to continue supporting the store and recommending it to friends and family says a great deal about the quality of your experience. Feedback like yours not only recognises the team’s hard work but also encourages them to keep delivering the same high standard of care.
Warm regards,
Eden Mobility
Kylie was very helpful
Kylie was very helpful
And knowledgeable
Very polite and highly recommended
February 26, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for sharing your experience. It’s great to hear that Kylie was so helpful, knowledgeable, and polite during your visit. Feedback like yours really highlights the value of genuine, attentive customer service, and it’s wonderful that she left such a positive impression on you.
Warm regards,
Eden Mobility
Walking stick…
I came in on the 24th feb 2026 to get a walking stick for my dad, the staff were very helpful and patient. Thank you
February 24, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for taking the time to share your experience. It’s lovely to hear that when you visited on 24th February to pick up a walking stick for your dad, the team were so helpful and patient. Knowing you felt supported and well looked after really means a lot.
Your feedback highlights the value of calm, attentive service in moments that matter, and it’s great that the staff made the process straightforward for you.
Warm regards,
Eden Mobility
Kylie was very helpful and provided me…
Kylie was very helpful and provided me with information on how the finance works and was very patient with me
February 10, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for your feedback. We’re pleased to hear that Kylie was so helpful in explaining the finance process and that her patience made your experience a positive one. Your comments are greatly appreciated.
Warm regards,
Eden Mobility
100% recommended Eden mobility
I would highly recommend Eden Mobility Wythenshawe, the staff are friendly, approachable and knowledgeable. I recently visited store to look for a new scooter for my mum, the manageress Kylie gave me the options and advise I needed she make everything so easy no fuss thank you so much 😊
January 30, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your wonderful feedback. It’s fantastic to hear that our Wythenshawe team made such a positive impression and that Kylie was able to guide you through the options with ease and clarity. We’re delighted the experience felt straightforward and stress‑free, and we truly appreciate your recommendation. If you or your mum ever need anything in the future, we’re always here to help.
Warm regards,
Eden Mobility
Dale is the best super welcoming and…
Dale is the best super welcoming and happy to help out
January 22, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for your feedback, it means a lot to us.
Warm regards,
Eden Mobility
Dale was an absolute pleasure to do…
Dale was an absolute pleasure to do business with, she is an outstanding staff member with lots of patience and care towards her customers. Thank you dale
January 22, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your lovely feedback. We’re delighted to hear that Dale made your experience such a pleasure. She is truly dedicated to providing patient, caring support, and your kind words mean a great deal to her and to our whole team. Thank you for taking the time to share your experience.
Warm regards,
Eden Mobility
Dale was amazing emg
January 23, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for your feedback.
Warm regards,
Eden Mobility
Dale is a lovely lady
Dale is a lovely lady. God bless you darling ❤️
January 23, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for your lovely feedback.
Warm regards,
Eden Mobility
Dale is a credit to her company with…
Dale is a credit to her company with her fantastic sales skills and excellent customer service.
Thank you Dale!!! 💯😀😀😀
January 22, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your wonderful feedback! We’re thrilled to hear that Dale made such a positive impression with her fantastic sales skills and excellent customer service. She truly is a credit to our team, and your kind words mean a lot.
Thank you again for taking the time to share your experience!
Warm regards,
Eden Mobility
Dales was great
Dales was great, help out a member of our community. EMG
January 21, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your wonderful feedback! We’re thrilled to hear that Dale made such a positive impression with her fantastic sales skills and excellent customer service. She truly is a credit to our team, and your kind words mean a lot.
Thank you again for taking the time to share your experience!
Warm regards,
Eden Mobility
Dale was a lovely lady has a lot of…
Dale was a lovely lady has a lot of patience and time to explain thing to ed many thank for your service keep up the good work
January 22, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for your wonderful feedback! We’re thrilled to hear that Dale made such a positive impression with her fantastic sales skills and excellent customer service. She truly is a credit to our team, and your kind words mean a lot.
Thank you again for taking the time to share your experience!
Warm regards,
Eden Mobility
The beautiful lady dale helped a family…
The beautiful lady dale helped a family member out in good way she was lovely and will be sending more business thankyou again dale
January 16, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you so much for sharing this lovely feedback. It’s wonderful to hear that Dale was able to support your family member in such a positive way. Her warm and helpful approach is something we’re incredibly proud of, and your kind words will mean a great deal to her. We truly appreciate your intention to send more business our way.
Warm regards,
Eden Mobility
Dale was the best customer service was…
Dale was the best customer service was brilliant would definitely recommend
January 22, 2026
Unprompted review
Reply from Eden Mobility - Wythenshawe
Thank you for sharing such great feedback. It’s fantastic to hear that Dale delivered brilliant customer service and made such a strong impression. We’re delighted you’d recommend us, and your kind words will mean a lot to her.
Warm regards,
Eden Mobility
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.