Edgeofbelgravia Reviews 

413
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Edgeofbelgravia offers striking and sharp knives that are impressive visually and functionally. However, there are issues with their customer service and quality assurance. Some buyers faced problems... See more

Rated 5 out of 5 stars

These precision chef knifes are superb in every way. They are super sharp and cut through the hardest of vegetables like swede with ease. I liked them that much I instantly ordered a second set. T... See more

Rated 1 out of 5 stars

Product has arrived damaged; after 5 emails to customer services and 3 tweets over a period of 3 weeks, I am still yet to receive a response. I haven’t used the product yet so unable to comment. How... See more

Rated 5 out of 5 stars

Having bought the large Stingray , I just had to heve the smaller set !. They are absolutuly brilliant to use. The shape controls the content of the pan so no messy hobs. The ultimate experience in co... See more

Company details

  1. Kitchen Supply Store

Written by the company

Edge of Belgravia is one of the world's most innovative chef knife brands. With contemporary design from London, high tech materials and supremely sharp stainless steel our knives are just as effective tools as pieces of art for the kitchen.


Contact info

3.9

Great

TrustScore 4 out of 5

413 reviews

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3.9

All reviews

(413)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The knives are EXCELLENT

The knives are EXCELLENT, a really fantastic product, I highly recommend. They also had fantastic customer service. When I explained they had accidentally sent me the wrong knives, they immediately responded and told me I would be receiving another set of knives within a couple of days, free of charge. Edge of Belgravia clearly care about their customers, and I will be buying from here again for myself and as gifts.

February 10, 2021
Edgeofbelgravia logo

Reply from Edgeofbelgravia

Hi Alexander,

Thank you for your honest feedback. We are so sorry about that!

This must've been a packing mistake at our warehouse. Please send us an email to customerservices@edgeofbelgravia.co.uk as we would love to send a replacement!

Best,
Alexandra

Rated 2 out of 5 stars

Terrible returns management

Terrible returns management. Waiting nearly a month for my returned item to be refunded - customer service team slow to respond and not able to easily track when items arrive back to them. Very disappointed as a previously happy customer.

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

We ordered a knife and pan set to be…

We ordered a knife and pan set to be delivered to us in Dubai. There was a bit of an issue with delivery during lockdown but the customer service team were amazing dealing with it.

Also, the products are very good. Definitely the best knife set we have ever owned.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Hi guys,

Hi guys,, easy to follow website
delivery within 4 days
Nice packaging
Not tried these knives as they are a Christmas present

December 9, 2020
Rated 3 out of 5 stars

Great customer service, poor entry level knives.

Great customer service, poor entry level knives.

I got a 6' galatine chef knife on a black friday sale and was perplexed at its weight distribution and odd inability to cut cleanly and effectively.

However I assumed the cutting issue must have been a QC problem and customer service personel were fantastic; they replaced the product almost instantly. Unfortunately, the same issues are present with this new knife.

I have a feeling that the larger chef's knife would be more balanced and effective. As it stands these are pretty to look at and are better than nothing at their intended use, but it is very hard to recommend this particular product from EoB.

December 8, 2020

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