Edgeofbelgravia Reviews 

413
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Edgeofbelgravia offers striking and sharp knives that are impressive visually and functionally. However, there are issues with their customer service and quality assurance. Some buyers faced problems... See more

Rated 5 out of 5 stars

These precision chef knifes are superb in every way. They are super sharp and cut through the hardest of vegetables like swede with ease. I liked them that much I instantly ordered a second set. T... See more

Rated 1 out of 5 stars

Product has arrived damaged; after 5 emails to customer services and 3 tweets over a period of 3 weeks, I am still yet to receive a response. I haven’t used the product yet so unable to comment. How... See more

Rated 5 out of 5 stars

Having bought the large Stingray , I just had to heve the smaller set !. They are absolutuly brilliant to use. The shape controls the content of the pan so no messy hobs. The ultimate experience in co... See more

Company details

  1. Kitchen Supply Store

Written by the company

Edge of Belgravia is one of the world's most innovative chef knife brands. With contemporary design from London, high tech materials and supremely sharp stainless steel our knives are just as effective tools as pieces of art for the kitchen.


Contact info

3.9

Great

TrustScore 4 out of 5

413 reviews

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3.9

All reviews

(413)

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Rated 3 out of 5 stars

Sourcing needs to be clearer.

Overall the knife is awesome, however sourcing of the knife was from HongKong vs my expectation of it coming from the UK. Only after I asked when shipping will take place did I find out that the knife was shipped from HongKong. it got here in the end, however it took more than 3 weeks.
On the upside. Customer Service was good and responsive which is highly appreciated.

October 11, 2020
Rated 2 out of 5 stars

Arondight sharp edge and design added RUST

Arondight Stainless steel 4 piece knife set.

Nice looking knives. Very sharp out of the box, nice design and good balance.

Unfortunately lasted only a week before they started to rust. Very disappointing. Choose something else if you’re looking for high quality.

October 11, 2020
Edgeofbelgravia logo

Reply from Edgeofbelgravia

Hi,

We are so sorry to hear that! Please send us an email to customerservices@edgeofbelgravia.co.uk

We will look into this ASAP.

Best,
Alexandra

Rated 5 out of 5 stars

5*'s

These knives are as awesome as they are beautiful!
From design, to function these knives are well designed, smart, and a great addition to my kitchen.

My only 2 negatives were:
1) The knife packaging, my knives were delivered in the elegant black boxes but 2 of the 5 boxes had received some very minor damage. It doesn't look as if this was transit damage, the outer packing box showed no sign of anything. This wasn't anything to complain about just an observation.
2) Website needs to be kept up to date when looking at some items. My example would be the Japanese Camellia Oil, something I would have purchased... due to be in stock in Dec 2019... only 10 months ago... :L

Overall would definitely recommend and they are a proper show-off piece that looks great in any kitchen and I love showing these off.

October 9, 2020
Edgeofbelgravia logo

Reply from Edgeofbelgravia

Hi,

We are so sorry to hear that. Please send us a photo of the damaged packaging to customerservices@edgeofbelgravia.co.uk

We would like to look into this and make sure that something like this doesn't happen again!


Best,
Alexandra

Rated 5 out of 5 stars

Really stylish set of knives and block

Really stylish set of knives and block. Was sent the wrong colour knives set initially but I contacted the company via their online chat and they replaced the set within a few days.

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

The 4-piece set was out of stock while…

The 4-piece set was out of stock while it was still available to purchase, so they provided a 7-piece set at no additional cost. Really happy with the quick action on this issue.

September 10, 2020
Unprompted review
Rated 1 out of 5 stars

CAUTION!! I never received my order but got charged!! Never again

Never again! Customer Service seems okay at the beginning but suddenly no reply on my emails. Never received the products I ordered. I send tons of emails in order to receive by money back but unfortunately I was not lucky.

September 4, 2020
Unprompted review
Edgeofbelgravia logo

Reply from Edgeofbelgravia

Hi!

We are terribly sorry to hear that! Please send us an email to customerservices@edgeofbelgravia.co.uk

We will take care of this ASAP!


EDIT (Sept 16th, 2020): Hi Bea,

We would like to reiterate on this as we cannot see any emails from you on file. Please send us an email to customerservices@edgeofbelgravia.co.uk and we will gladly look into this!

Rated 5 out of 5 stars

No buyers remorse

Friendly and prompt service. Product is good value for the price. Perfect product for those who appreciate tactile and aesthetic details in addition to functionality.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products

We love the new Sting Ray pans. The non stick and great design really sold us on them. I first became acquainted with Edge of Belgravia as a suppoter of their kuroi hana knives. Those knives have made us fans for life, wonderful quality and design. Hope they make a whole line of kitchen pans soon!

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Having bought the large Stingray

Having bought the large Stingray , I just had to heve the smaller set !. They are absolutuly brilliant to use. The shape controls the content of the pan so no messy hobs. The ultimate experience in cookware. I wonder what you can develop in the saucepan world?? Quality Quality Ingenuity Ingenuity.

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Much appreciated!

My second order from Edge of Belgravia, processed and delivered in 72 hours. Very pleased with the products, which earn a lot of admiration!

August 2, 2020
Unprompted review

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