Barcelona and Madrid Reviews

4.4

(235 reviews)

A product’s star rating is calculated as the average of all its reviews.

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32.7K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.

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Jul 31, 2023

The selected meals were not ideal for students. I think providing at least 2 choices should be an option.

Reply from EF Educational Tours

Oct 16, 2023

Thank you for your feedback. We understand your concern regarding meal choices for students. Our goal is to ensure efficient service and prevent food waste by preselecting menus. However, we appreciate your input and will consider ways to accommodate more options in the future while maintaining efficiency in meal service. Your insights are valuable as we work to improve our tours.

Jul 27, 2023

I participated as a chaperone and I really enjoyed how all the details were managed. I would, however, recommend this type of trip for 13yrs. old and older.

Jul 25, 2023

The walking tours really allowed for students to immerse themselves in the culture, and the city scavenger hunts really encouraged students to explore the city in a fun way!

Jul 16, 2023

Bad food, trip planning was bad

Reply from EF Educational Tours

Apr 12, 2024

We are sorry to hear that your experience with the Barcelona and Madrid trip didn't meet your expectations, particularly regarding the food and trip planning. Your satisfaction is important to us, and we strive to provide enjoyable and well-organized experiences for all our travelers.

If there are any specific details or suggestions you'd like to share about how we can improve, please feel free to let us know. Your input is valuable, and we appreciate the opportunity to address your concerns. Thank you for sharing your review.

Jul 12, 2023

Was excellent experience for my son

Jul 9, 2023

Tour guide walked too fast and got the group to the airport late. Group had to run to catch the plane.

Reply from EF Educational Tours

Jul 11, 2023

We apologize for the inconvenience and stress caused by the pace of the tour. Ensuring a smooth and timely travel experience is a priority for us, and we apologize for not setting the proper expectations.

We understand the frustration and inconvenience of having to run to catch the plane. We will review this feedback with our tour guides to emphasize the importance of maintaining an appropriate pace that allows the group to reach their destinations on time without feeling rushed.

Thank you for bringing this to our attention, and we apologize for any impact it had on your overall experience. Your feedback is valuable to us as we continuously strive to improve our services.

Jul 9, 2023

It was great for my 7th grader. EF was very helpful. I recommend that they attempt to bypass certain airlines. We look forward to our next EF trip

Jul 9, 2023

The trip was fabulous on every level! Educational, cultural, art, and recreation. We had a blast!

Jul 7, 2023

While the country was beautiful, the support from EF was nonexistent for flights, hotels, and even when a child was seriously injured on the trip. I wouldn’t send my kids alone with this company at the lead. So grateful that our group members made up for EF’s neglect and lack of support.

Jul 6, 2023

I thoroughly enjoyed my experience traveling to Spain. My group’s tour director, Katrina, did an excellent job guiding us through both Barcelona and Madrid with ease. She made swift accommodations to our itinerary when changes arose— whether bus driver cancellation or public closure of the royal palace to keep the trip moving along smoothly. As a traveler, I only had to worry about meeting in the hotel lobby on time to start the itinerary scheduled for the day. I felt completely safe which allowed me to enjoy this experience to the fullest.

Reply from EF Educational Tours

Jul 28, 2023

We're delighted to hear that you thoroughly enjoyed your travel experience in Spain! It's fantastic to know that your tour director, Katrina, played a key role in making your trip memorable and enjoyable. We take great pride in our team of dedicated and knowledgeable tour directors who work tirelessly to ensure smooth and seamless journeys for our travelers. It's wonderful to hear that you felt safe and at ease throughout the trip, allowing you to fully immerse yourself in the experience and make the most of your time in Barcelona and Madrid. Thank you for reviewing your experience and for being part of the EF Tours family!

Jul 1, 2023

Had fun, made friend, and learned about history and culture diversity.

Reply from EF Educational Tours

Oct 17, 2023

We're glad you enjoyed your tour and made friends! Thank you for sharing your experience with us.

Jul 1, 2023

Great and save trip!

Reply from EF Educational Tours

Oct 17, 2023

Amazing! We're glad you enjoyed your tour. Thanks for sharing, Feldman!

Jun 30, 2023

Tour guides were great!

Jun 29, 2023

Great experience & they saw many places.

Jun 27, 2023

Great experience

Jun 26, 2023

It was a great experience and tour. Our guide Joy did an amazing job. Just a little disappointed in the food options and selections.

Jun 25, 2023

This is a great tour. It also includes cities in between. I wish they had more time in Madrid, specially to visit the Museo del Prado.

Jun 25, 2023

The tour is not good, the food is bad,

Reply from EF Educational Tours

Jun 26, 2023

We are sorry the tour and food did not meet expectations. We appreciate you sharing your feedback as we continuously seek to improve our tours.

Jun 24, 2023

Very well structured and organized.

Jun 24, 2023

Great itinerary, great director and guides. Amazing parental communication.