Update: goods delivered. Nicely packaged and quality product. Update: got a reply! Apologies accepted :) Glad to hear something is moving. Got a bit nervous. No goods, no response. Not sur... See more
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Company details
Information provided by various external sources
Based in Nottingham, Electrical Supplies is one of the leading online electrical distributors in the UK. Selling a comprehensive range of leading brands of electrical goods for immediate despatch and swift delivery. Our customer-focused approach ensures we offer you the best online shopping experience possible combined with the expert advice available from our dedicated team. Covid -19 Update 23/04/2020 During these unprecedented times we are doing everything we can to ensure that we continue to provide great levels of service and the products that you need. We are working hard to keep to our outlined delivery schedules, but please bear in mind that due to the external situation, some of these things are out of our hands and to please bear with us. If you have any queries, or wish to check on the status of an order, please give us a call or drop the team an email and we will be happy to help. Thanks for your patience, The Electrical Supplies Team
Contact info
Salop Street, Daybrook, NG5 6HD, Nottingham, United Kingdom
- 0115 9649181
- customerservice@electricalsupplies.co.uk
- www.electricalsupplies.co.uk
4.9
Excellent
599 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price and arrived on time as…
Great price and arrived on time as expected
October 20, 2019
Unprompted review
Reply from Electrical Supplies
Hi Angel,
Thanks for your review. We always love to hear what our customers think. You know where we are if you need anything else.
Kind regards,
The Electrical Supplies Team
Reply from Electrical Supplies
Hi Sergiu,
Thank you for your review. We always like to hear that our customers are happy with the products they have bought. You know where we are if you need anything in the future.
Kind regards,
The Electrical Supplies Team
Good service and quick delivery
October 17, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for your review. We are glad that you are happy with the service and delivery times.
Kind regards,
The Electrical Supplies Team
Competitively priced electrical goods…
Competitively priced electrical goods with excellent Customer Services.
October 16, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for your review. We always like to hear feedback from our customers. Great to hear that you were happy with the goods your received.
Kind regards,
The Electrical Supplies Team
Fast prompt delivery ticks all the boxes
October 12, 2019
Unprompted review
Reply from Electrical Supplies
Hello Gary,
Thank you for your review. Great to hear that you were happy with the service that you received.
Kind regards,
The Electrical Supplies Team
No problems
Quick delivery of smart thermostat at a good price. No problems..
October 11, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for your review. We are delighted that you were happy with the product and the service that you received.
Kind regards,
The Electrical Supplies Team
Speedy delivery good price recommended
September 29, 2019
Unprompted review
Reply from Electrical Supplies
Hello Alan,
Thank you SO much for taking the time to leave us your review. We are delighted to hear you were happy with our service and the delivery arrived when it should have. If we can help again in any way in the future please do not hesitate to contact us.
Kind Regards,
Electrical Supplies
What I needed at a good price and…
What I needed at a good price and prompt delivery
September 29, 2019
Unprompted review
Reply from Electrical Supplies
Hello Ian,
Thanks for leaving us this great review. We are delighted you are happy with the service received and if you have anything we can help with in the future please do not hesitate to call me directly on 0115 9649181.
Kind Regards,
Electrical Supplies
Good quality.The order was returned by…
Good quality.The order was returned by post 'undeliverable'.
I rang Electrical Supplies who sorted it immediately.
Well done, thanks
September 27, 2019
Unprompted review
Reply from Electrical Supplies
Hi Luciana,
Thank you for taking the time to leave us this review. We genuinely appreciate all feedback.
Thanks again, if we can help with anything in the future please do not hesitate to contact us.
Kind Regards,
Electrical Supplies
Very unhappy
When opening the goods I received where broken. I have messaged via there website and constantly tried phoning. Unable to get hold of any one.
September 26, 2019
Unprompted review
Reply from Electrical Supplies
Good morning Ben,
Thank you for taking my call this morning, again I would like to apologies on the service you receive
I hope we resolved the situation on the phone, If there is anything we can help you in the near future please do contact me on 01159649181.
Kind regards
Electrical supplies
Excellent company to deal with
Excellent all round service from ordering to delivery will definitely use this company again for the service they provide.
September 24, 2019
Unprompted review
Reply from Electrical Supplies
Hi Michael,
Thanks so much! We love that you enjoyed your experience with ourselves and that you benefitted from our super speedy delivery. If we can help you again please contact me directly.
Kind Regards,
Electrical Supplies
Good product excellent service
Good product excellent service, thank you 👍
September 20, 2019
Unprompted review
Reply from Electrical Supplies
Hello Frank,
Thanks so much! We love that you enjoyed your experience with ourselves. If we can help you again please contact me directly.
Kind Regards,
Electrical Supplies
Messed up my order
Messed up my order. Took over 2 weeks for delivery. Customer services didnt get back to me or take my calls. Very poor service
September 20, 2019
Unprompted review
Reply from Electrical Supplies
Good morning Allan,
Sincere apologies on the lack of service you received.
If there is anything we can help within the near future please do contact us on 01159649181.
Kind regards
Electrical supplies
Good Service
Items were new and as described. Well packaged and arrived quickly.
August 27, 2019
Unprompted review
Reply from Electrical Supplies
Hi Paul,
Thank you so much for taking the time to leave us your clear, concise review. If we can help you in the future please do not hesitate to contact us and thanks again for placing your order with ourselves.
Kind Regards,
Ross Pepper.
We bought a fly zapper (insecticutor)
We bought a fly zapper (insecticutor) - works brilliantly. The flies don't know what's hit them!
August 23, 2019
Unprompted review
Reply from Electrical Supplies
Hi Fiona,
Thank you for taking the time to leave us this review. We are delighted to hear that you are happy with your product and look forward to helping you again in the future.
Kind Regards,
Ross Pepper
Electrical Supplies
Bad stock control
Bad stock control - didn't have the product I ordered from their website, and had no intention of replenishing their stock! An online retailer should know what they've got before allowing orders to be placed. Refund was processed satisfactorily though.
August 21, 2019
Unprompted review
Reply from Electrical Supplies
Hi Martin,
Thanks for your review and sincere apologies for the issue here. Based on your constructive feedback we are working hard to ensure we proactively update our stock even quicker than we already do to ensure there are no future customers affected by this issue. If we can assist in the future with a view to serving you better then please do not hesitate to contact me directly.
Kind Regards,
Ross Pepper.
Excellent service
Excellent service. Two of the lights did not work no problem with them replacing
August 13, 2019
Unprompted review
Reply from Electrical Supplies
Good morning Joy,
Thank you for taking the time to leave us this review. Customer care and experience is our main focus so we are delighted to hear you enjoyed your experience with ourselves and we look forward to helping you again in the future.
Kind Regards,
Ross Pepper
Electrical Supplies
Solar light Eco wedge pro
Order was dispatched on the Same day and delivered next day.very well packed.good price.
August 8, 2019
Unprompted review
Reply from Electrical Supplies
Hello David,
Thank you for taking the time to leave us this review. Customer care and experience is our main focus so we are delighted to hear you enjoyed your experience with ourselves and we look forward to helping you again in the future.
Kind Regards,
Ross Pepper
Electrical Supplies
Reply from Electrical Supplies
Hi Talal,
Thank you for taking the time to leave us this review. We are appreciative of your kind words and look forward to helping you again in the future.
Kind Regards,
Ross Pepper
Electrical Supplies
Reply from Electrical Supplies
Hi Julian,
Thank you so much for taking the time to leave us your clear, concise review. If we can help you in the future please do not hesitate to contact us and thanks again for placing your order with ourselves.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
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