Update: goods delivered. Nicely packaged and quality product. Update: got a reply! Apologies accepted :) Glad to hear something is moving. Got a bit nervous. No goods, no response. Not sur... See more
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I had trouble using the website from my laptop, so phoned the office. Was dealt with quickly, politely and efficiently. The solar lights that I wanted were being sold at a great price, and I was blo... See more
Company replied
We ordered the Netatmo Presence spotlight camera, and it was delivered next day, as quoted. Very happy with the sellers communications, and the product is very good indeed. Easy to instal and easy to... See more
Company replied
Great price and great service/delivery The product had the best price available at that time no hidden delivery charges and delivered within a few days, They kept me upto date of the whole proces... See more
Company replied
Company details
Information provided by various external sources
Based in Nottingham, Electrical Supplies is one of the leading online electrical distributors in the UK. Selling a comprehensive range of leading brands of electrical goods for immediate despatch and swift delivery. Our customer-focused approach ensures we offer you the best online shopping experience possible combined with the expert advice available from our dedicated team. Covid -19 Update 23/04/2020 During these unprecedented times we are doing everything we can to ensure that we continue to provide great levels of service and the products that you need. We are working hard to keep to our outlined delivery schedules, but please bear in mind that due to the external situation, some of these things are out of our hands and to please bear with us. If you have any queries, or wish to check on the status of an order, please give us a call or drop the team an email and we will be happy to help. Thanks for your patience, The Electrical Supplies Team
Contact info
Salop Street, Daybrook, NG5 6HD, Nottingham, United Kingdom
- 0115 9649181
- customerservice@electricalsupplies.co.uk
- www.electricalsupplies.co.uk
4.9
Excellent
599 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant and professional service
Brilliant and professional service, I cannot recommend this company highly enough.
July 26, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for taking the time to leave us this review. We are truly appreciative of your kind words and look forward to helping you again in the future. We are delighted that you would recommend us highly.
Thanks again and happy Friday!!
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Wonderful
I had trouble using the website from my laptop, so phoned the office. Was dealt with quickly, politely and efficiently. The solar lights that I wanted were being sold at a great price, and I was blown away by the free next day delivery. This is the gold standard of service that every company should strive for, but very few actually achieve. Well done Electrical Supplies - a pleasure doing business with you.
July 23, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
What can we say other than a massive, heartfelt, THANK YOU for this incredible review. It is a credit to our business that we have wonderful customers' like yourself who help us strive to be the best we can in our industry. Thank you for taking the time to leave your feedback and if we can help with anything in the future please do not hesitate to contact us on 0115 9649181.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Led downlight
They had the led down light I needed for a good price with quick delivery.
Easy site to use and order.
July 18, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
We are delighted to hear we had the item you needed and were able to follow that up with a 5-star experience. Thanks so much for taking the time to leave us your feedback, it really is appreciated. If we can help again in the future please do not hesitate to contact us.
Happy Friday!
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Reply from Electrical Supplies
Hello Geraldine,
It is great to hear from you and it is much appreciated that you took the time to leave us this review. We look forward to helping you again in the future and will pass on your product feedback too.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Reply from Electrical Supplies
Hello Mike,
Thank you SO much for taking the time to leave us your review. We are delighted to hear you were happy with our service and the delivery arrived next day as it should have. If we can help again in any way in the future please do not hesitate to contact us.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Excellent customer service and…
Excellent customer service and delivery. Had a problem with one of the items which was replaced, dispatched and received the following day. I will be recommending Electrical Supplies to friends and will definitely use them again.
July 10, 2019
Unprompted review
Reply from Electrical Supplies
Hi Janet,
Thank you so much for taking the time to leave us your review. We are delighted to hear you enjoyed your experience with ourselves and apologies again for the issue with the one item that we resolved for you. Please call us directly when you need any further assistance on 0115 9649181.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
They care about service
We had a few problems with our delivery, some of which could have been avoided, but it was clear the company cared about our experience, and was keen to learn from our problems to avoid them happening to others. That's all you can ask really.
July 5, 2019
Unprompted review
Reply from Electrical Supplies
Hi Carlo,
Thanks for taking the time to leave us your review. As discussed on the phone, we really appreciated your constructive feedback and we do apologise for the initial inconvenience you encountered.
If we can assist you in any way in the future please do not hesitate to contact us.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Reply from Electrical Supplies
Hello Miss McGreevy,
Thank you for your amazingly positive review. It is so rewarding for our team to hear this feedback and we are delighted you appreciated the service that we work so hard to constantly maintain and improve. If we can help with anything in the future please do not hesitate to contact us.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Couldn't ask for better service
July 2, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for your lovely review, it is great to hear from you and we really appreciate your business. If we can help with anything else please do not hesitate to contact us.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Reply from Electrical Supplies
Hello,
Thank you for your clear, concise and very positive review. We are delighted to hear you found our service excellent and if we can help with any future requirements you might have please do not hesitate to contact me directly on 0115 9649181.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Good product at a great price
Good product at a great price, great delivery
July 1, 2019
Unprompted review
Reply from Electrical Supplies
Hello Rob,
Thanks for this great feedback, it is SO good to hear from all of our customers and we look forward to helping you again in the future.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Rightbproduct delivered in a timely…
Rightbproduct delivered in a timely manner.
July 1, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you so much for your positive feedback and the time taken to leave us this review.
If we can help you with anything in the future please do not hesitate to call us directly on 0115 9649181.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Great buy works very well lighting up…
Great buy works very well lighting up buddha statue in garden good spotlight plus fast delivery great price
June 26, 2019
Unprompted review
Reply from Electrical Supplies
Hello Norm,
Thanks SO much for taking the time to leave us this fantastic review. We look forward to helping you again in the future with any requirements you might have.
Happy Friday!
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
A fantastic experience buying from this…
A fantastic experience buying from this company. I orignally brought the wrong product and the sales team were nothing but fantastic in ensuring I got the right product. I will definitely use this website and company again in the future.
June 21, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for leaving us such a great review. We are truly humbled to receive this level of satisfaction from one of our valued customers and we really look forward to helping you again in the future. Please call me directly on 0115 9649181 and I will assist you immediately.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Solar garden lights
Fast delivery nice lights work very well would use this company again
June 20, 2019
Unprompted review
Reply from Electrical Supplies
Hello,
Thank you for your positive feedback and the time taken to leave us this review. We really value your feedback and it is also very pleasing to hear you are happy with the products ordered. We look forward to helping you again and have a fantastic weekend.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Prompt professional service.
June 20, 2019
Unprompted review
Reply from Electrical Supplies
Hello Vipul,
Thanks so much for taking the time to leave us this review. We really value your feedback and it is great to hear how prompt and professional you found your experience. If we can help with anything else in the future please do not hesitate to contact us.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Very helpful
Very helpful, easy to place order. Great service and follow up.
June 13, 2019
Unprompted review
Reply from Electrical Supplies
Hi Gillian,
Thank you for taking the time to leave us this positive feedback. We really value our customers and are delighted this showed in how you enjoyed your experience. We look forward to helping you again in the future, please call me on 0115 9649181 directly if I can help in any way.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Reply from Electrical Supplies
Hi Martin,
Thank you for taking the time to leave us your review. We are over the moon to hear how much you enjoyed the service provided.
Thanks again and happy Thursday.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Quick delivery of the correct…
Quick delivery of the correct items.Good service.
June 12, 2019
Unprompted review
Reply from Electrical Supplies
Hi Gerard,
Thanks so much, we pride ourselves on our accuracy so this is great to hear. If we can help with anything in the future please do not hesitate to contact me directly on 0115 9649181.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
Quick and efficient service
The solar wall lights arrived quickly and were well packaged. Great service!
June 12, 2019
Unprompted review
Reply from Electrical Supplies
Hi Kasemsri,
Thank you for taking the time to leave us this glowing feedback. It is so rewarding to hear back from happy customers like yourself and we hope to help you again in the near future.
Kind Regards,
Paul Burton
Customer Service Manager
Electrical Supplies
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