Electrical Supplies Reviews 

599
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Update: goods delivered. Nicely packaged and quality product. Update: got a reply! Apologies accepted :) Glad to hear something is moving. Got a bit nervous. No goods, no response. Not sur... See more

Rated 5 out of 5 stars

I had trouble using the website from my laptop, so phoned the office. Was dealt with quickly, politely and efficiently. The solar lights that I wanted were being sold at a great price, and I was blo... See more

Company replied

Rated 5 out of 5 stars

We ordered the Netatmo Presence spotlight camera, and it was delivered next day, as quoted. Very happy with the sellers communications, and the product is very good indeed. Easy to instal and easy to... See more

Company replied

Rated 5 out of 5 stars

Great price and great service/delivery The product had the best price available at that time no hidden delivery charges and delivered within a few days, They kept me upto date of the whole proces... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

Based in Nottingham, Electrical Supplies is one of the leading online electrical distributors in the UK. Selling a comprehensive range of leading brands of electrical goods for immediate despatch and swift delivery. Our customer-focused approach ensures we offer you the best online shopping experience possible combined with the expert advice available from our dedicated team. Covid -19 Update 23/04/2020 During these unprecedented times we are doing everything we can to ensure that we continue to provide great levels of service and the products that you need. We are working hard to keep to our outlined delivery schedules, but please bear in mind that due to the external situation, some of these things are out of our hands and to please bear with us. If you have any queries, or wish to check on the status of an order, please give us a call or drop the team an email and we will be happy to help. Thanks for your patience, The Electrical Supplies Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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No recent history of asking for reviews

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4.9

All reviews

(599)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and professional service.

June 12, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Joe,

Thanks for taking the time to leave us this clear and concise review. We really value your feedback.

Have a great Thursday evening.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 4 out of 5 stars

Good price and fast delivery

Good price and fast delivery. Would use again.

June 12, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Nick,

Thanks for your lovely review. We are delighted to hear you would use us again and we look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 4 out of 5 stars

Always room for improvement but....

Always room for improvement but pleases with the provided service. The product speaks for itself (Nest Hello)

June 12, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thank you for taking the time to leave your review. Your constructive feedback is much appreciated. If you have any specific ideas on how we could improve our service we'd love to hear from you. Please email customerservice@electricalsupplies.co.uk

Thanks again!

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great service v fast delivery!

June 10, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello Jan,

Thanks so much! We love that you enjoyed your experience with ourselves and that you benefitted from our super speedy delivery. If we can help you again please contact me directly.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Very fast delivery.

Excellent service

June 8, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Kathleen,

Thanks for taking the time to leave us your review. It is great to hear you were happy with the service provided and we look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Fab!

Really quick service, kept updated about delivery and solar light is just amazing, looks great and performing way better than expected

June 6, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello Sara,

Thanks for taking the time to leave this really positive review of your experience with ourselves and the product you ordered. We're delighted to hear how pleased you are and if we can help you again at any time please contact me directly on 0115 9649181.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Faultless

Faultless - had the part I needed in stock, arrived promptly and communication was good. Would use again :)

June 6, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Adam,

Thank you for this awesome review. It is truly appreciated and we really are delighted to hear how much you enjoyed your experience with ourselves. We look forward to helping you again in the future, please call me directly on 0115 9649181 with any enquiries you may have.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Very good

Very good, prompt service. Item arrived well and securely wrapped. Excellent value for money.

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Andrew,

Thank you for taking the time to leave us this review. We genuinely appreciate all feedback and I will ensure the warehouse are advised regarding your comments :)

Thanks again, if we can help with anything in the future please do not hesitate to contact us.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

excellent item and excellent next day…

excellent item and excellent next day service

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Kim,

Thanks for this great review. We do aim to only advertise and sell quality products so to hear that you love your item is wonderful. We will feed this back to our procurement team so they can keep up the good work.

Thanks again and have a lovely Thursday.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Arrived on time....great price....easy…

Arrived on time....great price....easy transaction

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Lee,

What can we say?! Thanks for the great feedback, we really appreciate the time taken to inform us of this. If we can help with anything else please call me directly on 0115 9649181.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Speedy and supportive

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Kevin,

Thank you so much for your positive, clear and concise review. We are very pleased to hear you found our team supportive and we look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Excellent supplier

Prompt and efficient service and delivery, would recommend this supplier to others.

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Paul,

Thanks for your kind words and recommendation, it is greatly appreciated and we hope you enjoy the use of your solar lights over the summer months. If we can help with anything in the future please do not hesitate to contact us.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Excellent price and dispatched within…

Excellent price and dispatched within an hour and delivered the next day. Couldn’t have been better and easily the cheapest I found.

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello Martin,

Thank you for taking the time to leave us this review. It is great to hear how much you enjoyed your experience and we will pass the feedback regarding despatch time to our warehouse team.

Thanks again and have a great Thursday.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Excellent service and pricing

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Susan,

Thanks for your review. We aim to monitor our prices year round so are delighted to hear you were pleased with this part of your experience. Thanks for taking the time to leave this feedback and we look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the best price I could find online and hassle free returns.

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello Aathavan,

Thanks for taking the time to leave us this great review. It is excellent to hear you enjoyed your experience and that you found our returns process to be hassle-free. Thanks again and please call me on 0115 9649181 if we can help again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Just right.

Super service and super efficient and super quick.
Just super!

June 5, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi John,

Thank you SO much for this wonderful review. We are delighted to hear how happy you are with our service. Thanks for being a SUPER customer. If we can help with anything in the future please do not hesitate to contact me directly.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Very good service and very good…

Very good service and very good software.

May 6, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Clifford,

Thank you for taking the time to leave this review and for your recommendations for both our service and product quality. If we can help with anything at all in the future please do not hesitate to contact us.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Netatmo security light

Best price around great delivery service will use again

April 29, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Mark,

Thanks for ordering your Netatmo unit from ourselves and taking the time to leave us this review. As a specialist partner for Netatmo products we are delighted to hear you enjoyed your purchase experience and look forward to helping you again in the future. Please call me directly on 0115 9649181 if you have any enquiries.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick delivery.

April 29, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Kamran,

Thank you SO much for taking the time to leave your review. Your kind words are much appreciated, have a brilliant week!

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Really impressed

Really impressed. Very efficient service. Fast delivery and good communication.

April 27, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Keith,

Thanks so much for this wonderful review. It is really rewarding to hear how impressed you were with your experience and we look forward to helping you again in the future. Any questions we can help with please call us on 0115 9649181. Thanks again.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

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