I purchased the video in advance, but on December 24th the website was inaccessible and my children never got to see it because when the site came back online the day after Christmas it was too late.... See more
Company replied
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See what reviewers are saying
This is the second time we have ordered the video for our 2 children. We have enjoyed it, however we would like to comment that we found that the background sound effects are louder than Santa's voic... See more
Company replied
It was great, my daughter loved it, all details, pictures. I think could be faster video, but the history was nice and shw loved it. Maybe we could live a message for her in the end, written by the pa... See more
My daughter has three years old and she watched that video several times, becoming our Christmas a day with more magic moments on family. Congratulations!! I hope that every year a different video I c... See more
Company details
Information provided by various external sources
Traga alegria para aqueles que você ama com uma mensagem em vídeo personalizada do Papai Noel.
Contact info
House A, 1st floor, Edisonstraße 63, 12459, Berlin, Germany
- mail@elfisanta.com.br
- www.elfisanta.com.br
4.1
Great
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing video
Amazing video!
Thank you for making my daugther very happy, she loved all. You are so professional. Congratulations!
January 3, 2021
Unprompted review
Great
It arrived on time and the video is very well produced. Congratulations.
January 3, 2021
Unprompted review
Just perfect
Just perfect! My daughter simply loved the Santa's message for her.
December 31, 2020
Unprompted review
Videos are always amazing
Videos are always amazing. My soon loved it.
December 30, 2020
Unprompted review
My daughter watched the video a million…
My daughter watched the video a million times! It's wonderful!
December 27, 2020
Unprompted review
The vídeo could not be downloaded.
December 27, 2020
Unprompted review
Reply from Elfisanta
Olá Ana Paula!
No caso de qualquer dificuldade no download do seu vídeo, pedimos que fale conosco pelo e-mail: mail@elfisanta.com.br
O nosso retorno será rápido e poderemos lhe ajudar :)
Atenciosamente,
Time Elfi!
The video is very nice
The video is very nice! My son was amazed! Will do it again next year! 😉
December 27, 2020
Unprompted review
I loved a lot to have opportunity to…
I loved a lot to have opportunity to meet you in the web. I really don´t know you job. The video is very interisting. The next year I ´ll buy again another one. Thanks a lot for existing!
December 22, 2020
Unprompted review
We loved
We loved! Thanks a lot for the creativity. We hope you guys create new versions for the next year
Best Regards,
Out Family
December 18, 2020
Unprompted review
My daughter just loved!!
My daughter just loved! After the end of the video, her grandpa got dressed as Santa and arrived in our house to deliver the presents. The experience was fantastic!!
December 14, 2020
Unprompted review
The video is wonderful
The video is wonderful! My daughter loved it! It is an amazing idea to surprise a child.
December 13, 2020
Unprompted review
I really liked this product
I really liked this product, I am waiting for Christmas night to show for my sun and I have no doubt that he will love . ❤️
December 7, 2020
Unprompted review
This video is so nice
This video is so nice, full of joy and Christmas spirit.
Everybody love it!!
December 6, 2020
Unprompted review
Suggestions
I really like the idea of interactivity, and children love the personalized video. However, it would be very good if there were more personalized inclusions during the editing, of Santa Claus speeches and images. I would also like more tool options to include the ideal photos (not just limited to horizontal cuts). Anyway, we like it very much.
November 30, 2020
Unprompted review
Reply from Elfisanta
Olá Rosana
Fico feliz que tenha gostado do nosso vídeo. Os nossos novos vídeos possuem até 16 opções de personalização (mais que os vídeos anteriores), e o corte da imagens depende muito da cena em questão - quando as fotos não estão com o "corte" correto, é possível acessar a página de edição, corrigir a moldura, e um novo vídeo é gerado :)
Obrigada pela sua avaliação, ela é muito importante para melhorar o nosso serviço!
Atenciosamente,
Time Elfi!
Where is my letter?
Só far my son did not receive 🎅 letter. And nobody can update my order status...
November 29, 2020
Unprompted review
Reply from Elfisanta
Hello Athur. Did you make your purchase on the brazilian website? If so, I can get more information for you. Could you please let me know your e-mail address or purchase code so i can identify your order? :)
My daughter loved the video
My daughter loved the video! It was a happy surprise for her and your fantasy about santa!
November 18, 2020
Unprompted review
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