E-Liquid UK Store Reviews 

Absolutely appalling service, ordered and paid for but didn't receive. Emailed several times with no response tried to call the listed phone number, doesn't exist.Contacted pay pal, they couldn't get a response either so refunded me the money.These guys are charlatans, DO NOT ORDER FROM THEM.

Ordered next day delivery at extra cost, still haven't received the liquid and that was around a month ago. They have replied once saying that they would send it again. Nothing. Escalated with Paypal.

WARNING

Be prepared to lose your money!
Still no goods or replies to numerous emails despite them informing me the goods had been sent. Have now escalated my claim via PayPal as they haven’t replied to them either.

Phone number advertised is also fake

Do not buy anything from this company. First order I made took two weeks to deliver. I gave them another chance on another order but it's now over two weeks and I have not received anything apart from an email 11 days ago saying that they'd posted my order. They do not reply to emails.

Also, they reviews on there website are a scam. They only display good one and I suspect most of those are fictional.

Please avoid at all costs. Still waiting on an order from 3 weeks ago. They have ignored all my emails, but continue to send weekly promotional offers. This has happened to me twice now, and obviously others. Absolute scammers, much better professional and cheaper options out there.

Would give no stars if I could. Placed an order weeks ago, it didn't arrive and my emails regarding this and a refund have been ignored. Avoid at all costs, use a reputable site instead

5 stars: Excellent – no reservations, I would recommend this company to anyone.
Placed my order, good communication on progress, it arrived quickly, all correct and very well packaged.
Will be a returning customer!

After many normal orders...they decided to send me 6 wrong liquids..
Have sent them 5 emails so far and no reply...these people are proper scammers...what a great way to lose money...there are absolutely thousands of trustworthy e liquid sellers online...will not be using these this one anymore...word of advice...when it goes ok it's fine...but dont trust them when there is an issue...they don't care...they have your money...My Honest Opinion...Go Elsewhere..or else regret it by using them.

I got my liquids in the same time delivery as an item I bought from Amazon. Order the same day as the Amazon item and delivered the same day as the Amazon item. 4 days and got delivered to Ireland. Don't really understand all the bad reviews unless they've up'd their service since the bad reviews. Will use again. Great service.

Don't touch them with a barge pole.

When they sent me the wrong flavour liquid I asked for the order to be corrected through the Contact Us function of their website. Having received no reply I emailed them. They didn't reply to that either.

I had to raise a dispute through PayPal. E-Liquid UK Store clearly didn't reply to them either. Pay Pal have refunded me. That's how a successful online business works. Fortunately, E-Liquid UK Store are unlikely to be in business for much longer.

One of my liquids was damaged, still had seal on but had leaked into the seal and had turned brown. Several emails sent t get a refund and no reply from the store.

I have been using refills from E-Liquid UK Store for over 18months now and they have always fulfilled my orders with no problem at all. I once missed a promotional email by a day and they kindly sent a one off code to use so I could use the 10% off. I think all the negative reviews are one offs and the people who are satisfied greatly outweigh the odd customer who will complain if they have one bad experience. I will continue to use E-Liquid for my juice as they are reliable and the Virginia Tobacco is one of the best on the market.

Ordered 6 bottles of Virginia rolling liquid, and I get butterscotch, emailed them from Thursday last week,it is now Monday , won't be going back to them😡

Placed a order which never arrived. They have not replied to any of my emails, nor have I been refunded. Very poor customer service. Avoid. Contacted my bank to chargeback

Just going to be honest, I purchased about 6 bottles of e-liquid from the company and have had no issues whatsoever in the whole process. I had bought the items before checking on here for reviews. I worried myself sick after seeing the reviews on here and had myself hyped up for nothing. All my e-liquids came and all of them were grand in terms of flavour and usage in my e-cigarette. I don't live in the uk mainland and all my items came. I would use this company again. I thought I would write this review because it's one of them things were people very rarely tell of the good service they experience but are far quicker to tell of bad experiences.

Rubbish, go with apollo ecigs.

Still not recieved my package, site said 48hrs delivery its been 10days I've sent emails and had no reply!!

Will never order from this company again and would not recommend anyone else ordering from them. Never recieved my order and never got a response after several emails. Coincidentally there is no phone number to contact them. Company is a complete fraud and I will be in contact with both PayPal and trading standards.

Very poor customer service!
I've been a customer for a year and have not had a problem apart from one order that didn't arrive last year. When I queried it they acted quickly and sent out another. HOWEVER, my last order has not arrived, despite an email a week ago saying it had been posted. I've sent them three emails and no response whatsoever! Very unprofessional and very worrying. I don't trust this company anymore and I'll be taking my business somewhere else.

I had not read the reviews but.....
have just ordered my third batch of liquids from this store and have been very happy with service so far. The liquids seem to be of good quality too.