E-Liquid UK Store Reviews 

I've had several orders with these people. . and regardless of the order size they put a second class stamp on as postage ! My last order of 6 bottles was retained at the Main Post office. It was £1.50 short on postage . . Their 2nd Class postage stamp policy had been rumbled !. So I had to make a 12 mile journey by car and pay the difference to collect the e-liquid. .

Marty, the top man at E-liquid Store could offer no explanation whatsoever . . His offer or a small discount off a future order does not come close to compesating me for extra costs and time.

This truly is a 2nd Class Company .. Just like the big book of 2nd Class stamps they have .. . Avoid these people. There's much better out there

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Their offer of 30 percent on a future order would mean I would need to spend more the £50 with them in order to compensate for the shortage in postage, fuel and time costs to collect the under paid postage costs !
A £15 voucher ( my costs )would have at least covered my cost to an acceptable level . .. Not happy with this at all . . I suggest they are not dealing with their short comings on a rational and reasonable basis. .. I shall spread the word far and wide . .I have zero tolerance with bad service like this !!! If this company has an issue with my response . . I'm happy to escalate this to a court of law ?

Item was marked as despatched on 14th Feb, 19th Feb emailed them saying no goods yet. 22nd Feb asked for refund this was refused.

Despite requests to either repeat order or refund they continue to ignore all correspondence. My bank have told me they will refund what I have paid.

Update..... 24th Feb "I’m going to re-send your order today and then please feel free to the shop elsewhere."

Excellent service *not* 27th Feb still no goods from either 14th Feb dispatch or 24th Feb dispatch ?

Update.....March 2nd, still have not received the items ordered. I have a tracking reference which does not confirm delivery. If I was out the postman would leave a card. I don't believe a word you say, I will instruct bank to recover money paid. Enjoy the extra costs you incur, you deserve it.

In your reply you claim I sent you emails claiming you are crooks? and that you have sent the item 3 times? This is complete and utter lies.You claim you had issues with supply? Yet you sent me an email confirming despatch on the day of the order. I've kept all my correspondence.

You say "near-faultless service" 3 times you claim to have sent the item! Pathetic! You are a disgrace and you know you are. Still waiting for your reply RE: the Royal Mail Tracking reference. Still says not delivered, a damning verdict on your near-faultless service!

I note John Pagan's review, exact same thing happened to me, in a previous order only I paid the £1.50 at the door. I never claimed this money back.

I'm a 'first time' E-Liquid UK customer and I've been very impressed with the customer service. My order arrived very promptly but because one of the items was out of stock, I sent a message via the website and received a very quick response explaining that my outstanding item would be sent as soon as they received delivery. As for the product itself, it is excellent. I've been vaping for 6 months and this is by far the best e-liquid I've had so far. I'm currently using the watermelon flavour and it is great. I'll definitely be placing future orders and I'd recommend E-Liquid UK to any fellow vapers.

Neil

Paid with Bitcoin (digital currency).

My order arrived 2 days later, no issues there.

Spoke to customer service as I had some newbie issues and had immediate help getting started.