Looks like this company is in financial trouble. Took my money in early December -still no product delivered (2 months later) and now I read in newspaper they are in receivership. Very disappoint... See more
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We bought wool duvet inners about six years ago for all of our family's beds and loved it. With an asthmatic child bedding was important in keeping him healthy. When we needed to buy new duvets we d... See more
The service was prompt and efficient. Order placed Thursday PM, order received the following Monday AM. Would recommend this company to friends. Beautiful wool duvet made in New Zealand.
These beds are great we have 5 of them all around the place for our cats and dogs. We have had two orders arrive where one of the buttons had fallen out of the fabric on the bed covers and were loos... See more
Company details
Information provided by various external sources
Home of the famous Original Lavender Pillow and Wool bedding including New Zealand made duvets and pillows made from 100% NZ Lambswool and Alpaca.
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Super warm duvet
The duvet arrived later than expected due to increased demand but I was ok with this and the delay was communicated well. The duvet itself is amazing and is almost too warm some nights. The smell does go away eventually but you do need to air it for a bit before use.
Pleased with the dog bed I bought
Pleased with the dog bed I bought. Great price also.
Good quality and fast service
Excellent quality
Excellent quality. I like all product from Ellis Fibre
Easy online ordering process and fast …
Easy online ordering process and fast delivery.
Amazing
Amazing. Packaging, delivery & serviceoutstanding. The product is just perfect. Thank you EF. Highly recommend this company
Great Pillows
Love the pillows. Lavender and Rose. I want a few of the other aromatherapy options too.
Customer service experience could have been better. Communication systems need work.
Love Ellis Fibre wool duvet inners
Love Ellis Fibre wool duvet inners. This is the second one we have bought. We bought our first one for my daughter when she graduated from the cot to a bed and loved the quality and the fact it is New Zealand made. We have now done the same for our son. I would not buy any other duvet inner and have recommend them to family and friends.
Happy with the many products I've purchased...
I have bought Alpaca duvet, Bamboo sheets & wool underlay. All items are of a high standard, (materials and manufacturing ) so i do not hesitate to recommend them.
If by chance there is a problem the staff are happy to put right.
I brought the 50/50 Alpaca /Wool Duvet …
I brought the 50/50 Alpaca /Wool Duvet and we're well pleased with it ,it's warm and very light on the bed ,will replace other duvets on other beds asap,also purchase was easy and product arrived very quickly considering I'm a rural customer ,we usually have to wait a week to ten days for items to arrive,so big thumbs up.
Fantastic products and very helpful …
Fantastic products and very helpful service! Great to see that so many of their products are made in NZ too.
I would deal with Ellis Fibre any time …
I would deal with Ellis Fibre any time and have no hesitation in recommending their products and service.
A superior product and well manufactured.
I purchased several items.....like …
I purchased several items.....like duvet, pillows....together, only to see, just a few days after my purchase, that there was a SALE, with 50% discount. This should have been brought to my attention.....I would have been able to purchase additional items.....NOW, my only memory of that purchase is that I got ripped off.... !
Will NOT buy from this company again!!!

Reply from Ellis Fibre
Great products and great pricing but …
Great products and great pricing but the two times we have bought from Ellis Fibre online they have advertised a big sale but then been unable to deliver for several weeks due to demand.
Learn from your mistakes Ellis Fibre, prepare plenty of stock ahead of a sale.
excellent service
excellent service, my order arrived next day! nice and dry despite the rain LOL
Great Service would recommend you to …
Great Service would recommend you to all I Know.
Absolutely thrilled with pillows
Absolutely thrilled with pillows. I have had them in the past and again they have lived up to my expectations.
Arrowtown Wool Combo duvet - brilliant
Ordered the Arrowtown wool combo duvet for our son as he transitions from a cot to a big bed. In the depths of a NZ winter, this has been a superb choice. It keeps him warm, and has the versatility of switching out layers according to the temperatures. We love that it's NZ made from a local company too!
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