EMERGENCY PLUMBER HAMPSHIRE Reviews 

14
TrustScore 2 out of 5

1.9

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Company details

  1. Home Services

Information provided by various external sources

Emergency Plumber Hampshire is the leading plumbing and heating specialist in Southampton, Hampshire, providing 24-hour emergency plumber call-out services. For more information, call today on 07852 583 351.


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1.9

Poor

TrustScore 2 out of 5

14 reviews

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1.9

All reviews

(14)

1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible service and treatment of customer, avoid!

Terrible service and poor customer treatment – avoid.

I hired them in December to fix a leaking en suite toilet. The first visit left the toilet disconnected and I was told to buy and run a dehumidifier to dry things out, costing me £150. Later, the owner advised this was unnecessary and that opening a window would have been enough.

In January they replaced a cracked pan connector, charged me £145, and said the issue was fixed. A week later the leak returned through the downstairs ceiling. After more delays, chasing for parts, and months without a working toilet, I was told there was another issue and asked for a further £225.

When I asked to wait before paying until I was sure it was finally fixed, I later requested a reduction due to the inconvenience and bad advice. Instead of any apology or goodwill gesture, I received threats of debt recovery from the owner.

6 months of stress, poor communication, repeated leaks, and no accountability.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Not enough stars to recommend Paul's…

Not enough stars to recommend Paul's excellent service. Reliable, straight talking, trustworthy and not over priced. I had given up thinking an honest plumber existed. To fix a leak on a toilet/sink combo in my down stairs loo I have had three booked plumbers who failed to show, a forth who did show botched the job and made things worse who also failed to show when I asked him to return. A good friend put me onto Paul saying he won't let you down he'll get this sorted. How right she was. Great job Paul, within minutes of arriving he detected 4 leaks, fixed them very quickly at a fantastic affordable price and a smile. Gave guidance on drying the the room to avoid further problems. Definitely a number to keep.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!

I cannot fault Paul and his team. Before coming across his company I had little faith in trade services. I found myself stuck with a broken boiler and my electric shower giving up...all this while corona is running rampant. I thought me and my household were doomed! The previous plumbing service I called belittled me for my issues saying that it was not an emergency.

I am so happy I found paul he reassured and took me seriously. he had someone over to help me that very morning. professional, polite, and 100% genuine I will definitely keep using his services and recommending him. On top of all of this, the price is amazing, I was so shocked how much he has saved me.

Thank you so much Paul and team!!

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great reliable company

Great family run company, they came to my aid when no other 24 hour emergency plumber would even answer their phone. They are very professional, reassuring in a crisis and keep you constantly updated on what needs to be done and even advise you on how to save money, a very rare trait these days. Will only ever use these guys for plumbing and gas works and highly recommend to everyone.

August 5, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommended... They have turned up at all hours to perform emergency repairs with the various issues we've had and always managed to fix the issues neatly and swiftly. They have replaced 3 boilers in a hotel
I look after, done various work to both the central heating and water supplies and I could never fault them. I recommend to all friends and family whenever I can.

July 30, 2018
Unprompted review
Rated 5 out of 5 stars

Used this company multiple times now

Used this company multiple times now, it’s a great weight off my shoulders to have finally found a reliable and trustworthy plumber, I highly recommend giving these guys a call whatever your plumbing issue may be thanks again

July 30, 2018
Unprompted review
Rated 5 out of 5 stars

A++++

When Paul showed up he was on time and well presented , his work was professional and everything was left clean and tidy .

July 29, 2018
Unprompted review

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