I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
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See what reviewers are saying
This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more
Company replied
Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more
I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more
Company replied
Company details
Information provided by various external sources
Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.
Contact info
United Kingdom
- 0808 501 6380
- www.employersdirect-uk.org
4.9
Excellent
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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So helpful, Amazing & Great Support
I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in afternoon after i'd spoken to employee . All for free, the best support I've had as a small business . Thank you
November 21, 2023
Unprompted review
Reply from Employers Direct
That's fantastic to hear! We're glad we could offer timely and valuable support during a challenging time for your business. Your feedback means a lot, and we're always here to assist you. Thank you for choosing us!
Easy to use
Easy to use bookling system and great service from the advisor. Would use them again.
August 1, 2023
Unprompted review
Getting in touch
What I have difficulty with is hearing, I am deaf whenever I look on Acas you always have to Phone up? Why do you not have an email so people with hearing difficulties can ask questions or refer to you for information.
Thank you
Kerry
March 7, 2023
Unprompted review
Gave good advice and helped to deal…
Gave good advice and helped to deal with what could of been a difficult situation
February 14, 2020
Unprompted review
Reply from Employers Direct
Thank you for your great review and 4-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
All I can say is what a great team of…
All I can say is what a great team of guys.
February 14, 2020
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
Very helpful and friendly
February 14, 2020
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
Very Helpful!
February 14, 2020
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
It's almost impossible to be definitive…
It's almost impossible to be definitive on some personnel issues. Nonetheless, your response to my query was balanced & helpful.
January 31, 2020
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
Excellent help with my enquiry and…
Excellent help with my enquiry and would strongly recommend.
January 31, 2020
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
all good except for nearly 20 phone…
all good except for nearly 20 phone calls asking for feed back even though I already have at least twice
November 12, 2019
Unprompted review
Reply from Employers Direct
Thank you for your review and 4-star rating!
Have a great day
Charlotte
excellent service
November 5, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
It was great to be offered a free case…
We were pleased with the support
It was great to be offered a free case review and some clear guidance.
November 5, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 4-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
NOT a free service. NOT linked to ACAS. NOT good advice.
Your link made you look like ACAS, but you were basically being fraudulent.
Your free advice ended with trying to sell me a service.
Your advice, according to actual ACAS, was not correct and could have landed me in real trouble.
Thanks for nothing. You should be closed down as a free service.
November 5, 2019
Unprompted review
I've used Employers Direct a couple of…
I've used Employers Direct a couple of times now.
Great free advice. I would definitely recommend.
November 5, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
really helpful advice
November 5, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
Brilliant service
Brilliant service, the phoned back within 5 minutes and answered my question
November 5, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
Initial contact
Contact was limited to initial enquiry but did not fall within ED's range of services but all were helpful throughout.
October 24, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
Fast Response time and very usedul
Fast, useful and offered good advice I could use. It was professional and not just generic comments.
October 22, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
We were very pleased with the prompt…
We were very pleased with the prompt support over the phone and a representative was booked to come to our office the next day.
Excellent and efficient service.
October 22, 2019
Unprompted review
Reply from Employers Direct
Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.
Have a great day
Charlotte
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