Employers Direct Reviews 

193
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more

Company replied

Rated 5 out of 5 stars

This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more

Company replied

Rated 5 out of 5 stars

Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more

Rated 5 out of 5 stars

I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very informative and helpful

September 13, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Finally, a straightforward answer

I had been struggling to find a definitive answer on an employment issue. All the usual source - HMRC, CAB, various employers' advice sites all had very "woolly" and ambiguous terms and seemed to rely on agreements set up in advance between employee and employer. I contacted Employers Direct via ACAS and they called back within an hour and gave me a straightforward and definitive answer to my enquiry. This meant I could agree the issue with my employee immediately and everyone was happy. Had I gone down the route of assuming my interpretations of the law were correct I would have been acting illegally and my employee could have proceeded to take action against the company. I would not hesitate to contact them again for any other employment-related issues.

September 13, 2018
Unprompted review
Rated 5 out of 5 stars

Good

Good, clear unambiguous advice. So kind to get a follow-up call from them.

July 12, 2018
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this services…

I would highly recommend this services to everyone who has the need and want advice yesterday amd can't wait.
I have spoken to a lady called Beverley Williamson and she gave me advice and I can't thank her enough. She was very easy to understand and made it easy to digest!
Thank you 5 Stars

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

i found the meeting between myself and…

i found the meeting between myself and Phil Clark to be very beneficial, informative and in the future if l need to change our advisory service i know who i will be recommending to the owners of the care home to use for advice on employment law and health & safety issues that i may have in the future with staff and/or resident issues.

May 31, 2018
Unprompted review
Rated 3 out of 5 stars

Wanted to sell us insurance cover

Pleasant enough guy who came to meet us. Didn’t really tell us anything much we didn’t already know. We felt he tried to scare us by painting worst case scenarios and then tried to interest us in buying their HR cover and insurance which we couldn’t possibly afford anyway as we are a very small charitable organisation. Decided to send couple of staff members on ACAS courses which were far more useful.

May 27, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Brilliant Service

They were very helpful & the advice they gave me was beneficial to the company

May 17, 2018
Unprompted review
Rated 1 out of 5 stars

Rubbish service

Despite speaking to someone when I initially rang, then completing the form they send you, no one has rung me 29 hours later. I was told that I would be contacted within 2 hours from my call Tuesday morning at 9ish. It is now 4.40pm Wednesday and no call. Very disappointing

Update 1st June 2018 and still no phone call!

May 16, 2018
Unprompted review

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