I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
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I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more
Company replied
Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more
I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more
Company replied
Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.
United Kingdom
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Would highly recommend. Difficult situation at work and fully resolved due to help with this company.
I had been struggling to find a definitive answer on an employment issue. All the usual source - HMRC, CAB, various employers' advice sites all had very "woolly" and ambiguous terms and seemed to rely on agreements set up in advance between employee and employer. I contacted Employers Direct via ACAS and they called back within an hour and gave me a straightforward and definitive answer to my enquiry. This meant I could agree the issue with my employee immediately and everyone was happy. Had I gone down the route of assuming my interpretations of the law were correct I would have been acting illegally and my employee could have proceeded to take action against the company. I would not hesitate to contact them again for any other employment-related issues.
I called Employers Direct with a staffing problem. They were very helpful and informative. They answered my query promptly and followed up with telephone support
Good, clear unambiguous advice. So kind to get a follow-up call from them.
Very easy to make contact, explained in plain English and followed up to see if any more help was needed. Great job thank you
Super helpful and very friendly. Gave lots of advice. Would use again.
I would highly recommend this services to everyone who has the need and want advice yesterday amd can't wait.
I have spoken to a lady called Beverley Williamson and she gave me advice and I can't thank her enough. She was very easy to understand and made it easy to digest!
Thank you 5 Stars
i found the meeting between myself and Phil Clark to be very beneficial, informative and in the future if l need to change our advisory service i know who i will be recommending to the owners of the care home to use for advice on employment law and health & safety issues that i may have in the future with staff and/or resident issues.
Find Employers Direct very helpful
Quick in returning my call
Pleasant enough guy who came to meet us. Didn’t really tell us anything much we didn’t already know. We felt he tried to scare us by painting worst case scenarios and then tried to interest us in buying their HR cover and insurance which we couldn’t possibly afford anyway as we are a very small charitable organisation. Decided to send couple of staff members on ACAS courses which were far more useful.
I have been contracting by your marketing repeatedly despite expressing clear wishes that this is stopped.
Had a very good meeting and was helped with everything I needed to know
Brilliant Service. Contacted me a few times since to see if the problem was resolved.
Brilliant Service
They were very helpful & the advice they gave me was beneficial to the company
The staff were really helpful and knowledgeable. I felt support all the way through the issue I was having.
Despite speaking to someone when I initially rang, then completing the form they send you, no one has rung me 29 hours later. I was told that I would be contacted within 2 hours from my call Tuesday morning at 9ish. It is now 4.40pm Wednesday and no call. Very disappointing
Update 1st June 2018 and still no phone call!
The guy I spoke to was very pleasant, knowledgeable and answered all of my queries.
Thank you :-)
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