Employers Direct Reviews 

193
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more

Company replied

Rated 5 out of 5 stars

This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more

Company replied

Rated 5 out of 5 stars

Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more

Rated 5 out of 5 stars

I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Answered all my questions

Answered all my questions - very happy with service

October 22, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 4 out of 5 stars

Quick and easy to setup.

October 22, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 4-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Great

Great, quick advise at the end of the phone
Thankyou

October 22, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

This is a fantastic service

This is a fantastic service. The advisor I spoke to was extremely helpful and listened carefully to everything I wished to discuss - offering guidance and addressing my concerns. He also called to follow up with me twice to ensure I did not require any additional help. Could not be happier with the service I was given.

August 15, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Excellent service

August 5, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

So glad I contacted them

So glad I contacted them, they were a great help, now I have everything sorted out and under control

May 3, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 4 out of 5 stars

Simple to use/access information I was…

Simple to use/access information I was looking for

April 17, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 4-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Simple straight answers given to each…

Simple straight answers given to each of my questions. Very helpful.

April 1, 2019
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 4 out of 5 stars

Simple honest advice

Simple honest advice. Thanks

Would have given 5 Stars if I had not had so many follow up calls that repeated themselves.

December 13, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 4-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Good advice for a tricky problem

Helpful advice given in a friendly and courteous manner.

November 29, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

The person that I spoke to listened…

The person that I spoke to listened carefully to my problem and asked pertinent questions.
The advice that I was given was couched in layman's language and was both understandable and sensible.

November 29, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Having no previous experience of having…

Having no previous experience of having an employee, they were patient and helpful with their support.

November 29, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Very good and helpful service.

November 29, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Every time I have asked for advice I…

Every time I have asked for advice I have received it. They have even rang me to check that I was happy with the advice I had been given and to check if there was anymore required.

September 27, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

thank you for your help

thank you for your help. The information given proved to be of great assistance.

September 17, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

Maternity Cover

Asked a question about returning to work after maternity leave with less than 1 years employment and got a very comprehensive answer which we were able to put to our employee to resolve the issue.

September 17, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

Rated 5 out of 5 stars

I received the information I needed…

I received the information I needed with no reservation, very helpful and respectful.

September 13, 2018
Unprompted review
Employers Direct logo

Reply from Employers Direct

Thank you for your great review and 5-star rating!
We're really pleased to hear that we have been able to support you. It's great to know that you are happy with Employers Direct services.

Have a great day
Charlotte

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