I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
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I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more
Company replied
Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more
I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more
Company replied
Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.
United Kingdom
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This is my go to website when i'm stuck. Every time I have rung up with a query or issue, I have received the best and most informative advice.
Employers Direct are amazing and so very prompt in returning calls too!

Reply from Employers Direct
Good service but had to wait a long time for a call back, however they did call again the next day to check I was all set.
Very good service - tell them the situation and they will let you know the legal aspects that you should know,
I had queries regarding employment law which I was unable to find the answers to and when I called Employers Direct the staff were really helpful.
I wasn't made to feel stupid asking any of my questions and I received excellent informative advice on how to manage what I thought were complex issues.
Original contact very good, very happy with advice an knowledge of advisor. We're recommended to have someone visit to discuss the problems but very disappointed with the whole experience which followed from that visit
Used on several occasions found them very clear and informative
I was very pleased to have my question verified
it is a gre3at help to be assured
Good advice, helpful manner, unusual situation so not all info available.
Clear, concise analysis of problem and advice as to how to move forward.

Reply from Employers Direct
It was really helpful to get swift accurate and objective advice to inform our strategy.
We needed some expert advice on a redundancy issue at our cricket club.
The advice and support I received from this organisation was first class and vital to us because we had to get things right immediately.
The advisors were knowledgable and friendly and I would highly recommend them.
I was desperate for the correct advice after taking over a small business recently and was very pleased with the advice I received. Thank you.

Reply from Employers Direct
How poor that the advice being given free has to be followed up by the need to have to pay to be part of an organization that can help you "just in case you need our help".... Todays world!!. Not impressed.
The free advice given was concise and accurate. I though I had rung ACAS then realised I had rung a private company. For the next 2 weeks I was rung repeatedly (sometimes within a couple of hours of the previous call) to try and interest me in other services.
As the original matter was confidential I had made the phone call from home. They now had my personal ex-directory number despite me telling them that was not the number to contact me on. I had to threaten to take action over their harassment before they stopped calling.
I shall make sure I read the Google results carefully in the future to avaoid being caught like that again.
Excellent service provided in a user friendly, practical manner.
My questions were not answered at all. I was promised to get a call back to get some answers to my query but till today I have not been given the answers to my query.
Horrible service and they have the audacity to ask for a good review.
Hi,
I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guidelines and avoid employee disputes and costly Tribunal's. This is even more relevant for those businesses that are smaller and may struggle to keep up with the minefield of UK employment law. Employers Direct can even support a business in a Tribunal in a worse case scenario. I am personally convinced, if you make a call at the right time to Employers Direct, that will not be necessary.
Thank you for your kind, free assistance.
Sincerely
Martin Savage
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