Employers Direct Reviews 

193
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more

Company replied

Rated 5 out of 5 stars

This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more

Company replied

Rated 5 out of 5 stars

Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more

Rated 5 out of 5 stars

I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(193)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Employment law request

The lawyer I spoke with - on a number of occasions - put my mind at rest as to what my options were regarding problems with a staff member.
The service was free which was a bonus!

October 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent advice

The gentleman gave me very useful advice and even called me back the following work day to ask if I needed any further assistance. Would definitely recommend the service.

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Professional service.

A quick, simple service that was able to advise me on an initial free basis. The advisor was courteous, polite and extremely helpful. They even checked back a couple of days later to see if I needed further assistance.

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent response

Fast response, showed good understanding of the issue we were asking about and provided helpful and relevant information

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

EFFICIENT

Hi, during my contact with Employers Direct the people I spoke with were professional and very helpful and did call back on time to check if my issue was resolved

Thanks

Garry Brandrick
(Delivery Director)

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Sales

No sales pressure to upgrade to a paid service

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Staffing Issues

The Person that dealt with my Issue was Adam, I found him to be very helpful and talked to me as a person and not in Legal Jargon.

And when I need Employers Direct again I am sure that I will have no problems in having them sorted

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Helpful, professional and knowledgeable

The callback was very quick, they were friendly but professional and able to answer my questions quickly.
Very good advice given and made the legal requirements and implications easy to understand

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Employment Advice

The advice was speedy and 100% accurate !!!!
Friendly, helpful staff who even gave me a courtesy call the next day...
Fantastic & would use again!
Highly recommend

July 14, 2016
Unprompted review
Employers Direct logo

Reply from Employers Direct

Hi Lynn,

Thank you for your kind words. We're glad that you found the advice useful and our staff helpful. We're always here to help should you need any further assistance.

Best regards,

The Employers Direct Team

Rated 5 out of 5 stars

Paternity pay

Very helpful in clarifying what I had read on the internet in connection with paternity payment for our company.

June 29, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look