I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
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I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more
Company replied
This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more
Company replied
Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more
I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more
Company replied
Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.
United Kingdom
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Immediate response from Employers direct. Quick easy response and clear instructions. My query was not too complicated but I could not understand it. After a few minutes, all was clear. I will use this service again, should I require it.
He was more interested in selling me Peninsular than anything else. I have worked in the legal industry and believe me they are not that good, very few of these large and very expensive organisations are a good deal for the small to medium employer.
Although busy when I originally called, the company did call me back within a couple of hours and answered my question to my satisfaction. Very friendly and approachable and I will use them again. Also they have called me a couple of times since the enquiry to follow up on it and make sure that I was satisfied
Called for advise, made to hold for a while then informed someone would call back - zero
Not received a call to-date (now approx. two months)
They gave me the information I needed and called me back fairly quickly.
Issue solved. Thanks
As a new employer to SSP and the criteria to be paid it we contacted Employer Direct and they resolved our query quickly and in lay mans language. Thank you all so much.
Very quick and professional response. I would definitely recommend thiso company to my friends.

Reply from Employers Direct
I contacted Employers Direct to obtain some clarification on a slightly
unusual issue, and the advice I received gave me the confidence to deal with the issue appropriately to a good outcome.

Reply from Employers Direct
Gave some very useful information but also some 'it's your call' advice which is frustrating even if unavoidable.
I filled in a form for a call back. I received a response to say you would contact me shortly. I finally got a call a week later and we had resolved the issue ourselves.

Reply from Employers Direct
My queries were answered efficiently and to my complete satisfaction.

Reply from Employers Direct
I found employers direct to be most helpful and accessible.
I had a question to ask, but thought asking Employers Direct would make me look stupid and inexperienced at my job. I thought I knew the answer, but I just needed them to agree with me, or at least if I was wrong they would guide me in the right direction. Like I was told on the phone, there are no stupid questions. The information I received was great advice. By following what I was told, the situation did not unnecessarily escalate into something bigger than what was needed, and was solved quickly and quietly. I like the fact that they follow up on the advice they give by calling you back at some point, and checking everything is OK. I totally recommend them, and will no doubt use them again in the future.
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