Employers Direct Reviews 

193
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm sole trader with 3 staff , had to make one redundant after 5 years and issue with overpayment of wages . Returned my initial enquiry within 5 minutes ; gave concise advise & follow up call in aft... See more

Company replied

Rated 5 out of 5 stars

This was the first time i had called Employers Direct. I was greeted professionally by the receptionist who took a few details, then immediately put me through to an adviser. We had a good chat about... See more

Company replied

Rated 5 out of 5 stars

Hi, I found employers direct to be very knowledgeable and helpful. The fact that this is a free service for employers is fantastic. Its accessibility can only help business comply to ACAS guid... See more

Rated 5 out of 5 stars

I thought what I was going to ask was a stupid question, but was told there are no stupid questions. The advice given was clear and precise with easy to follow directions. I received a follow up phone... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Employers Direct was established in 2006 with the aim of providing Business Owners and Directors with simple advice on some of the challenges when employing staff, from the most basic to the much more complicated. Since then we have received over 100,000 requests for advice and have helped many businesses avoid costly Employment Tribunals. Located in the heart of Manchester, Employers Direct are a team dedicated to your Employment Law or HR requirements. Available 24/7, our free advice service is second to none. Whether you simply require some assistance with a dispute or full representation in a tribunal, we are here to cater for your needs. With huge resources and specialist skills our Advice Team are on-hand to help you with any staff, HR or employee issue. We have access to all the latest Government legislation and can offer instant, accurate and often crucial advice that will help you to deal effectively with any type of dispute or staff related situation. These are just a few of the issues we are here to help you with: Contracts of Employment and what they should contain. Holiday entitlements for full and part time staff. How to manage short and long term sickness. Dismissing an employee fairly for conduct, capability or redundancy. How to avoid an Employment Tribunal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very helpful

The information received was very helpful and enabled us to make decisions quickly and then get on with other business.

December 17, 2015
Unprompted review
Rated 1 out of 5 stars

This company is totally misleading. Don't use them

This company is totally misleading. Don't use them. All they seemed to me to be interested in was selling you an insurance policy and the hard sell comes right at the end

Company Response

Hi Bruce,

We apologise that you felt our advisor was trying to sell you an insurance policy. At Employers Direct we don't have any products or services to sell, giving free advice as you will see from our other reviews. Based on the reason for your call an advisor may have offered a free consultation with the company that fund our free advice centre but it's not something we can provide. Again, we apologise for any mis-communication during the call.

My response

Doesn't sound like the independent advice their company name and advert inferred. I'm guessing that Employers Direct-uk.org is a wholly owned subsidiary of Peninsula Business Services Ltd and let me also guess, Peninsula Business Services Ltd. would have sold or brokered me the insurance policy that I was offered at a cost of £20 per week?

The more I hear the more this company strikes me as a hole digging duck!

December 17, 2015
Unprompted review
Employers Direct logo

Reply from Employers Direct

Hi Bruce,

We apologise that you felt our advisor was trying to sell you an insurance policy. At Employers Direct we don't have any products or services to sell, giving free advice as you will see from our other reviews. Based on the reason for your call an advisor may have offered a free consultation with the company that fund our free advice centre but it's not something we can provide. Again, we apologise for any mis-communication during the call.

Kind regards,

The Employers Direct Team

Rated 5 out of 5 stars

Free advice what more can you say

I've rang a couple of times and had free advice from these guys. They are great, friendly and professional perfect for my small business. I would recommend in a heart beat.

June 18, 2015
Unprompted review
Employers Direct logo

Reply from Employers Direct

Hi Colin,

We're glad that you found the information provided by the advice team so helpful. If you ever have a requirement for the advice again we're always here to help.

Regards,

The Employers Direct Team

Rated 5 out of 5 stars

Excellent Service. Highly Recommend.

This is an amazing service and the follow up advice was second to none. The adviser was friendly and very knowledgeable - I would tell anyone who has an enquiry to get on the phone and ask these people. A massive thank you.

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

Asked for help and got it

I searched for employment advice and rang Employers Direct, and what I got was free advice! couldn't ask for more. Well done, the chap was friendly and I understood what he said. I acted on the advice and now my issue is more manageable.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

Darren Statham was kind, very helpful and extremely knowledgable!

I was a bit emotional after speaking to Darren as the issue I had was causing me a lot of stress and he was so kind to me, as I'm not sure I even made sense at times! I felt like I was talking to a friend, as weird as that sounds, and the info he gave me was spot on. He even went the extra mile in my opinion, and offered to speak to another person involved in the issue. Thank you so much Darren, things are looking so much better since our chat! :))

September 12, 2014
Unprompted review
Rated 5 out of 5 stars

Happy with free advice

What can I say, I got some free advice regarding an HR matter which I didn't want to speak to my lawyer about. Got some free technical assistance and support with a template letter to give to the employee

April 11, 2014
Unprompted review
Rated 4 out of 5 stars

my pleasure!

The chance to recommend employers direct is my pleasure, without our account manager there, we, would be simply staff less or in some trouble regarding staff holiday/annual leave calculations. With their advice and ACAS support we in a good position in terms of HR management.

January 23, 2014
Unprompted review
Rated 5 out of 5 stars

Employers Direct always have it covered.

We work with Employers Direct for a number of employment law issues that arise they are efficient and I prefer to use an additional service of experts. I never imagined the amount of time and resources we would need to manage employee sickness, holiday or annual leave, but it turns out employers direct always have it covered.

January 16, 2014
Unprompted review
Rated 4 out of 5 stars

High standards are met in our organisation due to HR management from employers direct.

Employers Direct gives us the support in HR management suitable for our small business. Our employees are able to fulfill responsibilities to high standards, with the advice and care of a small family run business the support on the HR level is a big difference to our competitors. A case arose last month in our organisation where a tribunal was called and the actions that were advised to taken by Employers direct really helped the unfortunate situation we were in.

January 13, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service

Great professional service, always on point and provide my organisation with monthly advice. Our employees are given excellent help with all things related to holiday/annual leave, employee sickness and anything regarding redundancy.

January 8, 2014
Unprompted review

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