Energenie Reviews 

537
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Products poorly made with short lifespan over 7 plug units failed so far. Support is a complete joke extreme waits for reply .and when they do come back it's not care attitude it's out of warran... See more

Rated 1 out of 5 stars

Purchased unit week ago could not get it too work contacted tech support. Took 3 days to respond. got it functioning. But couple of issues dashboard would not auto update, reading were on average 400-... See more

Rated 5 out of 5 stars

Quick delivery of part ordered. Had no need to contact them so cannot comment on CS etc. Installation of MIHO043 master/slave light switches OK. Wiring not exactly as the included leaflet but so long... See more

Rated 4 out of 5 stars

I'm currently using a hub with 4 TRVs, 2 sensors, 1x light switch, 1x WiFi plug, 1x 4 way lead and an adaptor. No issues setting up and all work as intended. I have them all interacting with Google as... See more

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2.4

Poor

TrustScore 2.5 out of 5

537 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(537)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Excellent products, have bought several of them for different areas of the house. Very pleased with fast delivery. Thanks.

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

Remote control plugs

These newer models work a lot better than the older ones, these work perfect with one press on the remote control to switch them on or off. The older ones took two or three presses on the remote control before they operated.

May 24, 2020
Unprompted review
Rated 4 out of 5 stars

Arrived on time

Arrived on time. Didn't work at first. The 2 buttons did then later all buttons worked? Works well now

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

The Energenie 4 socket radio controlled…

The Energenie 4 socket radio controlled multi plug is an invaluable piece of kit. I now have 4 in my house and all worrk independantly. It has many benefits but for me it is that I have furniture in front of sockets which makes it cumbersomme to keep turning off ech appliance. With these one press of a button turns of all the appliances contected to that multiplug. Even in this hard times the 2 ordered came just one day later than stated, given were we are that is very good.

April 29, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting for my goods

Still waiting for my goods. I would suggest that you sent the “how did we do?” email after the goods have been received. I’m guessing that the automated “how did we do?” system isn’t linked to the delivery system in any way, which has caused this confusion.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, easy to fit and great online resources. I don't think I will ever flick a light switch ever again.

April 13, 2020
Unprompted review
Rated 3 out of 5 stars

Energenie sockets

I have six of these sockets controlling multiple devices, they work at best most of the time but they are also very annoying as they tend to have a mind of their own, the ones I have set to timer for my hall and rear lounge table lights sometimes they either come on at the correct time in the evening but do not switch off in the morning, I then have to ask Alexa to turn off the still on lights, I have other sockets which I use on a on / off basis via Alexa but I have noticed that the appliances which are supposed to be in the off position have switched on without my authorisation.

February 24, 2020
Unprompted review

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