Products poorly made with short lifespan over 7 plug units failed so far. Support is a complete joke extreme waits for reply .and when they do come back it's not care attitude it's out of warran... See more
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Purchased unit week ago could not get it too work contacted tech support. Took 3 days to respond. got it functioning. But couple of issues dashboard would not auto update, reading were on average 400-... See more
Quick delivery of part ordered. Had no need to contact them so cannot comment on CS etc. Installation of MIHO043 master/slave light switches OK. Wiring not exactly as the included leaflet but so long... See more
I'm currently using a hub with 4 TRVs, 2 sensors, 1x light switch, 1x WiFi plug, 1x 4 way lead and an adaptor. No issues setting up and all work as intended. I have them all interacting with Google as... See more
Company details
Contact info
Unit 5, Harold Close, CM19 5TH, Harlow, United States
- 01279422022
- otadd@energenie4u.co.uk
- www.energenie4u.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent products
Excellent products, have bought several of them for different areas of the house. Very pleased with fast delivery. Thanks.
Very poor response to e-mails.I asked a…
Very poor response to e-mails.I asked a direct question which they did not answer.Found them very helpful a couple of years ago when you could actually talk to technical.
Remote control plugs
These newer models work a lot better than the older ones, these work perfect with one press on the remote control to switch them on or off. The older ones took two or three presses on the remote control before they operated.
Your email bounces
Your email bounces
Your product has not arrived two weeks after ordering
You asked for a review before it arrived.
I'll get back o you
Arrived promptly And easy to use
Arrived promptly, works well, easy to use
Arrived on time
Arrived on time. Didn't work at first. The 2 buttons did then later all buttons worked? Works well now
I can’t write a review as the item…
I can’t write a review as the item hasn’t arrived yet!!
The Energenie 4 socket radio controlled…
The Energenie 4 socket radio controlled multi plug is an invaluable piece of kit. I now have 4 in my house and all worrk independantly. It has many benefits but for me it is that I have furniture in front of sockets which makes it cumbersomme to keep turning off ech appliance. With these one press of a button turns of all the appliances contected to that multiplug. Even in this hard times the 2 ordered came just one day later than stated, given were we are that is very good.
Still waiting for my goods
Still waiting for my goods. I would suggest that you sent the “how did we do?” email after the goods have been received. I’m guessing that the automated “how did we do?” system isn’t linked to the delivery system in any way, which has caused this confusion.
It was easy to order and even though…
It was easy to order and even though we had the Easter holidays in between it came in good time.
Great products
Great products, easy to fit and great online resources. I don't think I will ever flick a light switch ever again.
A prompt and excellent service with…
A prompt and excellent service with simple to use yet very effective products.
David.
Excellent service
Delivered ordered items as promised :)
Great product
Great product. Does exactly as advertised. Quick delivery.
excellent products and very good app
Prompt Delivery
The product I ordered was delivered promptly and appears to be of good quality. I'll buy again.
Energenie sockets
I have six of these sockets controlling multiple devices, they work at best most of the time but they are also very annoying as they tend to have a mind of their own, the ones I have set to timer for my hall and rear lounge table lights sometimes they either come on at the correct time in the evening but do not switch off in the morning, I then have to ask Alexa to turn off the still on lights, I have other sockets which I use on a on / off basis via Alexa but I have noticed that the appliances which are supposed to be in the off position have switched on without my authorisation.
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