Energenie Reviews 

537
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Products poorly made with short lifespan over 7 plug units failed so far. Support is a complete joke extreme waits for reply .and when they do come back it's not care attitude it's out of warran... See more

Rated 1 out of 5 stars

Purchased unit week ago could not get it too work contacted tech support. Took 3 days to respond. got it functioning. But couple of issues dashboard would not auto update, reading were on average 400-... See more

Rated 5 out of 5 stars

Quick delivery of part ordered. Had no need to contact them so cannot comment on CS etc. Installation of MIHO043 master/slave light switches OK. Wiring not exactly as the included leaflet but so long... See more

Rated 4 out of 5 stars

I'm currently using a hub with 4 TRVs, 2 sensors, 1x light switch, 1x WiFi plug, 1x 4 way lead and an adaptor. No issues setting up and all work as intended. I have them all interacting with Google as... See more

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2.4

Poor

TrustScore 2.5 out of 5

537 reviews

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No recent history of asking for reviews

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2.4

All reviews

(537)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Energenie - simply brilliant

I was impressed with the Web site and the easily understood ordering system. The PC-Automatic standby and shutdown extension lead arrived and I was impressed by the packaging. Just the cardboard box, no silly foam or other plastics. Amazon take note!

The product itself is a wee gem. Does exactly what it says on the box. I am using it for my new gaming pc, 28" monitor, 3.1 speaker system and the WiFi printer runs on the 'always on socket'. Been using it for a week and no glitches at all. Far, far better than the EON socket I was using and much much neater.

Next purchase will be the hi-fi version of the extension socket lead. Then sort out the grandchildren computers.

My experience ordering and using the kit is first class. 3 or 4 people have commented on the simplicity of the system. Definitely have no reservations recommending energenie to everyone. Now my go to supplier for extension leads etc

February 27, 2018
Unprompted review
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent, took long time to solve, wrong return label sent, overall it took up far too much of my time especially considering it was a large and expensive order.

No issue with the product, just the delivery / service

February 27, 2018
Unprompted review
Energenie logo

Reply from Energenie

Hi Ross

I can only apologise for the errors and delay, our warehouse did experience an IT Issue which resulted in a few orders being mixed up, unfortunately, your order was one of these.

I believe the correct unit was dispatched and has been received.

Again my apologies.

Kind regards

Farah


Rated 5 out of 5 stars

Emailed for a query was replied back to…

Emailed for a query was replied back to within 4 minutes I didn't even notice this as more emails came through my phone and didn't realise until an hour later that my query had been answered faster then flash!

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

After placing the order which took very …

After placing the order which took very little time, the delivery was extraordinary. Brilliant product especially for disabled people who find it difficult to bend. If you are looking for an out of the ordinary present to buy then this is certainly one to go for.
Thanks

February 13, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service item exactly as described, delivery of item was couple of days just as stated on the order

February 12, 2018
Unprompted review
Rated 2 out of 5 stars

Brought it for my HiFi System and it …

Brought it for my HiFi System and it kept Tripping out my Fuse Box,so it's £20 wasted i'm afaid,think it will be ok for Lesser Powered items,the Packaging says TV,DVD,Games Console,but it was not good for my Amplifiers and Processor set up

January 26, 2018
Unprompted review
Energenie logo

Reply from Energenie

Hi Ian

We have noticed your dissatisfaction

Can you email us on enquiries@energenie4u.co.uk with details of your device so that we can investigate further

Kind Regards

Rated 5 out of 5 stars

Very happy customer!

I'm super-happy with my energenie wireless energy monitor, which I can interface with directly (open-source) using a raspberry pi zero W :-D
Amazing!!

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

A good, economical, way to create a simple smart home

I got the socket/Pi-mote pack in order to control the temperature in my living room, and to control some side lights. With a (Duronic) convector heater attached to one of the sockets, I now heat the room only when I need it (as opposed to all the time, with little control, using the installed storage heater). The Pi-mote was easy to set up and use. Great!

January 21, 2018
Unprompted review

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