Good gym -i would have given 5 starts, except too many people scrolling on their phones whilst sitting on equipment for 20+ minutes - phones should be banned from inside the gym it's antisocial an... See more
Location
Switch locationChurch Road, TW15 2XD Ashford, Surrey, GB
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See what reviewers are saying
I’ve not been a member of a gym for a long time but am thoroughly enjoying being a member with Énergie. The team members are great, friendly and very helpful, they run a great selection of classes and... See more
Pros: Lovely staff! Everyone is friendly! The equipment is new and clean! Cons: The gym is quite full at key times outside of the 9-6pm working day. The class times are a bit random. Most of the on... See more
Company replied
The two girls running it are out of this world happy, positive and knowledgeable. So happy to see that SPIN classes are added soon- sssssooo much fun! The gym is never overly busy which makes it easy... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Church Road, TW15 2XD, Ashford, Surrey, United Kingdom
2.4
Poor
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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This gym is not with £34.99 at best its…
This gym is not with £34.99 at best its worth £20-£22. Shared cubicles and hot water in the toilet even though we are in the middle of summer. Cannot even change the water temp. No Air-Con.
June 25, 2023
Unprompted review
Reply from Energie Fitness - Ashford
Hi Steve,
I hope you're well.
We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.
Thanks for leaving feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Building your muscles on neighbours nerves.
The moto of this place should be:building your muscle on our neighbours nerves.
No planing permition from council for main activity which is generating noise and vibrations to neighbouring.
Not complying with law for business spaces category opening times.
Basically this business is out of law, is just nice appearance .
December 24, 2022
Reply from Energie Fitness - Ashford
Hey Marius,
I hope you're well.
We can assure you that all our gyms are compliant with local council and general laws. However, please feel free to contact the gym directly and our staff will be more than happy to address any of your concerns.
Best wishes,
énergie Fitness Central Team
A great gym
I’ve been a member since February & absolutely love it. The staff are great, super friendly, helpful & knowledgeable. The equipment is new & well laid out. The gym has a lovely atmosphere.
June 20, 2023
Unprompted review
Simple no hassle come and go to suit.
Simple no hassle come and go to suit.. great equipment 👍👍
June 8, 2023
The staffs are friendly and supportive
The staffs are friendly and supportive. the equipments are well maintained and working perfectly, I always enjoy using the gym
May 25, 2023
Excellent gym and very convenient
I am finding all the equipment that I used to use available and the gym is kept clean. Good opening hours. Friendly staff. Well donr
May 18, 2023
Warm environment
Warm environment. Extremely accessible and easy to find location, secure facility, VERY CLEAN, staff is always on point with communication, machinery and equipment well organised and kept. Oh, it's very clean as well.
May 11, 2023
energie Fitness - Ashford
Like the location, parking, layout of gym, access to lockers and size of lockers and having hairdryers.
Would like more detail in the class descriptions on the app so I know what I can expect before i turn up - currently some have none e.g. 360 burn - no idea what this is
Don't like the fact people can see into the gym when on treadmills
Music too loud in the evenings - cannot hear my own music on beats turned up full and puts me off coming in the evening
Showers temp hit an miss either very cold or too hot
April 4, 2023
Reply from Energie Fitness - Ashford
Hey Sukhi,
We are so glad to hear that you are happy with certain areas within our énergie Fitness gym however, we appreciate that there are things we can improve on. This is why your feedback is so valuable to us as it allows as to see what we need to do to deliver the perfect fitness experience.
Thank you so much for taking the time to leave a review, we are always looking for feedback from valued members.
Have a great day,
énergie Fitness Central Team
Polite and friendly staff
Polite and friendly staff, happily explained when I was unsure
Great workouts
Clean facilities and equipment
Don’t feel judged
March 23, 2023
Nice little gym… fuming there’s nowhere…
Nice little gym… fuming there’s nowhere to do dips… but a decent spot.
Grab a dips/leg raise/pull up station… or even a young attachment for the racks.
Get one and you can have 5 stars..
March 17, 2023
A great gym!!
A great gym, with friendly staff and nice kit. The whole thing was clearly well planned before they even started building it, as everything is in the right place and they have exactly what you need.
March 17, 2023
Relaxed 06:00 warm up
Relaxed, easy access gym.
always seem to get on the equipment I'm after.
Fair membership.
March 3, 2023
Very good location
Very good location, just 7min away from my house.
I am very happy that there’s 5 squating areas, however would be more happier if few new esential equipment would be added in the gym, for example:machine which helps with pull ups/triceps dips and etc
March 3, 2023
I was made most welcome and shown…
I was made most welcome and shown different equipment and how to work them. no complaints all the staff were most helpful. I have told my church friends how good and easy to join the gym it was and such good value. Keep up the high standards.
February 17, 2023
Great place to workout
Clean. Tidy. Organised.
Great gym space at a reasonable price. I've paid much more gym subscriptions in the area that are nowhere near this standard.
February 17, 2023
Although I am a complete novice you…
Although I am a complete novice you have made me feel very welcome
February 3, 2023
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