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Energie Fitness - Ashford Reviews 101

TrustScore 2.5 out of 5

2.5

Church Road, TW15 2XD Ashford, Surrey, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Good gym -i would have given 5 starts, except too many people scrolling on their phones whilst sitting on equipment for 20+ minutes - phones should be banned from inside the gym it's antisocial an... See more

Rated 3 out of 5 stars

Its ok, its local so convienient. The team seem nice although lack presence. One lady is lovely but not sure who else works there. The equiptment is always dirty and takes along time to be fixed. Clas... See more

Rated 5 out of 5 stars

The two girls running it are out of this world happy, positive and knowledgeable. So happy to see that SPIN classes are added soon- sssssooo much fun! The gym is never overly busy which makes it easy... See more

Rated 5 out of 5 stars

The staff, Sarah and Viviana are simply amazing! The place is perfectly clean, the equipments are all modern and in a great shape. The music playlist is really nice and I'm not facing busy shifts, so... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Church Road, TW15 2XD, Ashford, Surrey, United Kingdom

2.5

Poor

TrustScore 2.5 out of 5

101 reviews

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Rated 3 out of 5 stars

Friendly gym, but can be full!

Pros: Lovely staff! Everyone is friendly! The equipment is new and clean!
Cons: The gym is quite full at key times outside of the 9-6pm working day.
The class times are a bit random.
Most of the ones that I would like to attend take place between 9-6pm. It would be good to organise classes at 7:30am or 7:30pm for example.

January 6, 2023
Energie Fitness - Ashford logo

Reply from Energie Fitness - Ashford

Hey Gabrina,

I hope you're well.

We're happy to hear you are satisfied with your énergie Fitness experience however, we completely appreciate that we have some steps to take to deliver the perfect fitness experience. Please feel free to speak to a member of staff and they will be more than happy to address your concerns.

Thanks for taking the time to leave a review, we really appreciate all feedback from our members.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Having been self conscious in the gym I…

Having been self conscious in the gym I joined. I am so glad I did the gym instructors make you feel so at ease such nice friendly people . Best thing I did joining this gym. I have been a member since it first opened and I would thoroughly recommend joing.

December 1, 2022
Rated 5 out of 5 stars

I’ve not been a member of a gym for a…

I’ve not been a member of a gym for a long time but am thoroughly enjoying being a member with Énergie. The team members are great, friendly and very helpful, they run a great selection of classes and it is a very supportive and friendly environment down there

November 28, 2022
Rated 4 out of 5 stars

Very affordable

Very affordable. Great kit and helpful staff. You have to get changed in the shower cubicles so if someone has used it recently then it’s pretty wet. The music can be very loud.

November 8, 2022
Rated 4 out of 5 stars

Dedicated trainers

It's the encouragements from the trainers and their dedication to support. They are always ready to support with any new machine and very patient when supporting with training. I highly recommend this team

November 25, 2022
Rated 4 out of 5 stars

Friendly Staff

Very friendly staff always welcoming. Clean and tidy gym. Some equipments are missing like the dip bars and decline bench. Hope to see improvements in the coming months. Enjoy working out here.

October 20, 2022
Rated 2 out of 5 stars

Parking always full at peak times

Parking always full at peak times. You only get 6 running machines and there all so close to each other it’s awful. The running machines do not have an option to have air conditioning so your literally overheating after a run. Overpriced in my opinion.

November 10, 2022
Unprompted review
Energie Fitness - Ashford logo

Reply from Energie Fitness - Ashford

Hi Lisa,

I hope you're well.

We're really sorry to hear that there are certain areas of your énergie Fitness experience that have not been up to scratch. We aim to create an environment in our gyms that motivates our members to reach their goals and it seems we have fallen short. Please speak to a member of staff about your concerns and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Just what Ashford needed

Just what Ashford needed. Friendly staff, clean, conveniently laid out, beautiful equipment, private showers, and a water fountain at an angle that actually makes sense for filling up a bottle.

August 29, 2022
Rated 5 out of 5 stars

I really love Energie Fitness!

I really love Energie Fitness!! The classes are amazing, I just finished the Burn 360 and the Pilates classes and I feel so full of energy! I pride myself in being quite fit but these classes really challenged me which I loved!

September 10, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Gym

Excellent service - really friendly and helpful staff. High quality machines and love that it’s not a crowded gym

September 9, 2022

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