Energie Fitness - Borough Reviews 

Nice sized gym and great value for money, compared to other gyms. All the equipment you need. Only one EZ bar located on preacher curl bench. Would like to see another EZ bar.

They still took payment even after I cancelled my membership!

Joined to get into shape. Just before we joined, we came and scoped it out. Met by a Michael who was REALLY cool guy. Showed us around and really freindly. Very informative and the ice breaker to get me innthe gym again.

However, once we joined the major issue was the entering of the gym. For about 2 or 3 weeks, myself and my wife could not get ourselfs registered in the Gyms computer system to get face ID setup. The all metal incased PC (pathetic setup, sorry but even your own staff agree) is chunky and hard work. EVERYTIME we attempted to use it, it just failed and the software wasn't working. It's not fit for purpose. It's awkward for your staff and the people that join the gym.

Eventually after many awkward jokes and attempts over a few weeks, this really cool guy (Ayran, sorry of this is wrong) helped us both out and eventually got us setup.

This escapade was frustrating and lost a star, in this review. My way at getting back about this. Petty but I feel fair.

The staff are really nice and friendly. The gym for its size offers a fairly good assortment of equipment.

Looking forward to working out in my new 2nd home, God willing.

Terrible equipment; not enough and bad design... unhygienic locker rooms and toilets...

I suffered harassment on the first day in this gyn, and after their manager checked internal cameras to confirm it, no one emailed me to cancel my membership as requested or refund me as I couldn't cope with going back to the gym. After three months and paid £91.12, I still want the cancellation and refund without success.

My onetoone 12- 15pm today 17/3/2024 class with Analiese was out of this
S world a massive thanks and she’s an asset to
Energie Fitness Borough like Calum and Berlin at Energy Fitness Forest Hill they should run the branch or all three sweethearts perfect personal trainers of the company xxxx I’m still heartbroken over my Forest Hill membership being terminated but still pop in and deliveries gifts to Berlin and Callum who are always smiling and funny and I danced in Callum’s circuit training last year and in front of him at the desk near the entrance I’m happy as Larry the lamb right now I’m physically mentally emotionally financially disabled and homeless since 31/8/2022 but health and kids first I’ve been working as a jackalee of all trades to mostly everyone these last nearly ten years of crap care in the community is. South London and Maudsley my experiences at both Energie fitness locations sre better than Southwark councils I swear on my family and friends lives I treat the instructors better than blood but Kertis and Cesesr the managers should smile more I’m goin through hell and I’m still smilin sarnie Co I still luv ya boys cya soon

Xxxx

I have asked you to stop sending me junk text messages. I don’t want to email you in order to get off a list I didn’t put myself on. You have my name. Take me off your junk list

I have been receiving spam texts from Energie borough for years without a way to stop it. I've tried blocking the number but it still comes through again a few weeks later.

Still getting spam messages. You may have passed on my details but they have not rectified this. You are breaking the law

On the upside: friendly and helpful staff. Relaxed atmosphere. Not crowded. Decent equipment. And it’s clean. I like it here.
On the downside: things are looking a bit tired. Some of the benches need re-uphostering. The floor has some worrying dips in a couple of places. The place could do with a paint job. The changing room is tiny (not sure they can do much about that). And the height/weight machine on the gym floor is not working properly and needs repair/replacement.

My first day started very well, and I finished very disappointed because of their staff. I returned two days later and decided to cancel my subscription that night without doing any exercise. After contact them and never get replay I decided to share a bad experience I've passed. They need to train their staff to respect clients. This is the minimum respect we expect from them.

Great facilities and service at good price!

Perfect gym & fitness environment!

just had my first visit first class all the way the lady that showed me around and took me through my routine was extremely helpful and she has designed a workout for me

as I say first class service may it continue

It's nice it could have more equipment for when it gets busy

Everything is nice but when am in the cross running machine is not on the power.

I left energie fitness borough in 2018. It's now almost 2024. I am still getting spam emails and text messages despite unsubscribing multiple times. I have left reviews on here in the past about my bad experience not being able to unsubscribe, and yet, I am still on their contact list. 🙄

I enjoy the gym. But my gym, the Borough location, doesn’t always open when it says it should. I like to go in the morning before work but sometimes the gym still hasn’t opened by 6:30am. So I have to skip my workout. This has happened multiple times now.

Amazing, the people who work there are welcoming and will make you feel comfortable to use all the equipment. I would of never used the weights and racks if it weren't for Ben showing me the ropes. Recommend it to anyone who's struggled feeling comfortable in a gym.

This gym is repeatedly not open at the time it advertises. For the price this is a basic requirement it frequently fails to meet.

It says it opens at 6 and is regularly not open at that time. Showers are okay and staff are lovely but for £23.99 you'd genuinely expect things to be of a higher standard than what is currently on offer. Which is a shame.

I also rarely ever leave reviews so for me to write this means it's really started to mess with my routine. They've got to do better. Even a simple email apologising to everyone would be welcomed but silence.