I came to gym recently and had a PT taster session with Terri which I really enjoyed, I felt comfortable especially as I haven’t worked out within a gym for quite some time and she made sure to teach... See more
Company replied

Moonraker Point, 1 Pocock Street, SE1 0FN london, GB
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I came to gym recently and had a PT taster session with Terri which I really enjoyed, I felt comfortable especially as I haven’t worked out within a gym for quite some time and she made sure to teach... See more
Company replied
My experience at this gym has been great so far, and staff are very friendly and supportive, especially Terry. I had a pt session with her recently and I found it very helpful. Terry gave me construct... See more
Company replied
Had an amazing session with Terri. As someone who has gym anxiety and has very little knowledge on how to use the weights. I felt like Terri Ladies lifting class was very informative, she corrected my... See more
Company replied
Best facility- the sauna ! Improve - fill up your hygiene bottles they are empty or remove them. Makes it look like you’re not paying attention to refilling. Technology- your finger print entry is... See more
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
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Moonraker Point, 1 Pocock Street, SE1 0FN, london, United Kingdom
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This is a decent gym with decent equipment. It's spacious and the staff are friendly and approachable. The downside is the changing rooms. I can't bring myself to use the showers - they smell and just need to be replaced ASAP! Fortunately I live close by so can use my own shower at home.

Reply from Energie Fitness - Borough
My second time joining here: every member of staff is friendly, approachable and helpful.
Would highly recommend to anyone.
Helpful and friendly staff who explained booking system. Good facilities and good vibe in the gymn.
Please have more small weight dumbles. Few Equipment are getting warned out

Reply from Energie Fitness - Borough
The staff at Borough Energie fitness are great people, a stark comparison to the other Energie fitness gym I used to go to. The staff here are helpful, welcoming, insightful and a genuine pleasure to deal with.
Thank you to D and the team for making joining and attending this gym such a hassle-free experience.
Best facility- the sauna !
Improve - fill up your hygiene bottles they are empty or remove them. Makes it look like you’re not paying attention to refilling.
Technology- your finger print entry is not working properly people can’t get in. Fix it please
Do now - remove the equipment that isn’t used. The running machine in the corner can go! There’s a lack of space for woman… to exercise without the gawking eyes of others.
The gym staff are super friendly and helped me out with techniques and improving my form, the gym facilities are spacious and equipment is working smoothly. As a bonus, there are free classes you can join like yoga and cardio inclusive in your base package. The bathrooms get heated up quite a bit, but understandable considering there’s a sauna! So for 25-30 pounds a month- it’s a great deal
Gym has pretty much everything I need, and staff are very friendly and helpful
Finger print system to enter is not very good as I sometimes have to try several times for it to recognise me.
Small changing rooms, and very hot because of the sauna, last thing I want after a workout, and most of the showers are broken too

Reply from Energie Fitness - Borough
Lovely gym, filled with beautiful and positive people. Also, I adore the sauna :)
Great friendly staff and atmosphere. Kit is clean and where you need it. Would be 5* but Need some air con 🥵😂.
Decent gym nice size doesn’t really get busy so if you want a lowkey workout it’s the best place. In a nice area as well and the staff and people are all friendly. Also has a very nice sauna facility.
Gym is fine, changing rooms are very hot and humid.
Finger print seems like a good idea but probably a backup code system could be useful.
Staff are friendly and helpful.
The temperature in the changing rooms though is unbearable. You Sweat more there than exercising
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