There are several issues with the gym. The air conditioning/ventilaton system isn't powerful enough and the gym feels very warm even on days when it's not that hot outside. Another issue is the equipm... See more
Location
Switch locationUnit 1A, Citywest Shopping Centre, Dublin24 Dublin, IE
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See what reviewers are saying
I’ve been a member of this gym since it opened, and it’s always been a fantastic experience. The trainers are friendly and welcoming, which makes coming here something I really enjoy—especially my day... See more
I have been visiting Energie fitness citywest more than a year now. Begin a beginner at gym I only did treadmill and cycle initially (a bit shy😂). Later on I joined group sections and it worked for m... See more
Fantastic gym, great variety of classes. Big shout out to Karen, who always has time to implement the right technique and introduction to new equipment. Gym could use more treadmills as it’s difficu... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 1A, Citywest Shopping Centre, Dublin24, Dublin, Ireland
3.5
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Excellent
Love the classes, staff is so lovely and helpful. Gym is clean and tidy. Better aircon system and more mirrors would be great though.
August 5, 2022
I really enjoy all the fitness classes
I really enjoy all the fitness classes. All the instructors are awesome and give their best in every class.
July 30, 2022
Staff are both friendly
Staff are both, very friendly and very helpful.
Only negative is there is no water filter.
July 22, 2022
This company does not even deserve 1…
This company does not even deserve 1 rating.
When I was signing up for membership, I specifically told them that I want a flexible membership where I can freeze payments and restart with no strings attached. I was told they have all the features and showed me the website and all and made me read conditions.
Now, when i froze membership for 3rd month, they charged me money and said we can only freeze for 2 months in a year. I told them I want to cancel my membership if that is the case. They made me for another additional month. All these is happening when I am in different country and not using the gym.
I would not recommend this gym company if you want flexibility. All they offer are lies and a very small gym.
July 4, 2022
Unprompted review
Reply from Energie Fitness - Citywest
Hey Yella,
I hope you're well.
We're very sorry to hear that you have not been satisfied with your énergie Fitness membership and the service you have received. Great communication is one of the key factors in delivering top-notch customer service, it seems we have let you down on this occasion and for that we sincerely apologise. Please note many of our clubs do have time caps on freezing of memberships which would have been in your membership agreement as well as the 30 day cancellation policy which is what I believe you're referring to above. We very much hope we can restore your trust in us as a valued member of énergie Fitness.
Thanks for leaving a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Small gym but it has what I need
Small gym but it has what I need. Sometimes it gets packed for the lack of space
July 1, 2022
Reply from Energie Fitness - Citywest
Hi Fredi,
I hope you're well.
We really appreciate you taking the time to leave feedback with us.
We're glad to hear that you are satisfied with the the equipment being provided to you however, it sound like there is still some things we can improve on. Please run any suggestions you may have by a member of staff and they will be more than happy to listen.
Best wishes,
énergie Fitness Central Team
Reviewing the Ẻnergie Fitness in Citywest
I think it is a great and nice place to get your fitness. There are a lot of machines to do your workout which are in a very good conditions.. I enjoy the gym very well each time I come to do my workout. It was indeed a pleasure and very nice to belong to Ẻnergie fitnee where workout is full of fun
Thanks
July 1, 2022
Good start with friendly staffs.
June 17, 2022
Reply from Energie Fitness - Citywest
Hi Temitope,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Great gym and really suits my needs
Great gym and really suits my needs. Only complaint I have is some members hog equipment too long (sitting scrolling through their phone!) and perhaps a time limit should be placed to stop this happening so everyone can get to use it.
June 3, 2022
Everything perfect
May 20, 2022
Average gym
Average gym. Nice and helpful staff. Insufficient ventilation and few broken machines. Extremely loud music blaring out of speakers even though most members seem to use headphones during their workout.
May 6, 2022
Reply from Energie Fitness - Citywest
Hi M,
I hope you're well.
I am glad to hear that our staff members are delivering the high quality customer service they are trained to pro
We are sorry to hear that you are not yet wholly satisfied with your experience at your énergie Fitness. If you have any suggestions regarding the noise level of the music, please speak to a member of staff and they will be more than happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Modern affordable qym
I joined a month ago after a long gym absence. The staff are helpful and friendly. There are plenty classes to suit all interests and a good variety of times, so you can do them in the morning or evening, which I find good to fit in around my shift work. It is easy to book them on the app and with the higher fee you can book a week in advance. It is clean, has plenty equipment and is not intimidating. You can see on the app how many are there, so you can go at a quieter time. It is easy to pay monthly and cancel. The price is affordable. Overall I am glad I joined.
May 6, 2022
It could be abit bigger
It could be abit bigger , a few machines are broken a while .
A Few more showers more classes added .
And everyone walks around like the walking dead live life haha 😂
May 6, 2022
Reply from Energie Fitness - Citywest
Hey Tony,
It's a shame to hear that you are not yet wholly satisfied with your énergie Fitness experience. Please speak to a member of staff regarding the broken machines and they will be more than happy to provide an update for you. Furthermore, if you have any suggestions for improvement in the gym please speak to a member of staff and they wil be happy to listen.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Love the equipment
Love the equipment and vibes at this gym I just wish there was a hip abductor instead of two leg curl extensions
April 2, 2022
Reply from Energie Fitness - Citywest
Hey there,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
This is the best gym I’ve been part of
This is the best gym I’ve been part of. I have attempted to be part of big mainstream gyms but have never felt comfortable. Since joining Energie fitness citywest I have felt comfortable and confident attending a gym for the first time ever. The trainers are amazing. They are so welcoming and make you feel extremely comfortable. They go out of their way to approach you and ask how you are and have a conversation when they notice you. They really make you feel like you belong and like you’re part of a family.
March 18, 2022
The location is great and the staff are…
The location is great and the staff are very friendly and helpful .
January 28, 2022
Great range of classes
Great range of classes, the fellow members are inspiring, the classes are led by personal trainers who give hands on instant feedback and adjustments during them with just the right amount of encouragement. Theres music on in the gym and the atmosphere is great. Easy Booking is through your energie app for gym time or classes . Gym is well maintained and staff are lovely and friendly
January 21, 2022
Everything is great except the fact…
Everything is great except the fact that the dumbells are never arranged in a proper order, which makes it hard to find them at times. Otherwise you have everything you need for a great workout.
December 17, 2021
Reply from Energie Fitness - Citywest
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Enjoy the machines
Enjoy the machi es. Go in the morning so not too busy. Will join classes soon.
December 3, 2021
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