Everything has been great so far, I have been made very welcome, the induction has been thorough and it suits me so well to finally find a good gym that allows me to freeze my membership for the month... See more

Location
Switch locationDeeside Retail Park, Chester Road East, CH5 1SA Chester, GB
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See what reviewers are saying
Staff are lazy, more interested in being on their phones on Snapchat. Even as I type this watching Keiran texting ignoring a member waiting to be helped. The PTs even when conducting sessions are on... See more
Company replied
Best thing I have ever done ✔️ Lewis is amazing he’s so professional in his approach to my fitness journey , he always checks in on me and I feel much better in my fitness already 4 weeks in . I defin... See more
An amazing gym, facilities are excellent, staff are friendly and helpful the other members are the same. I joined with the top tier access to introduce my son to gym work and I am so happy with the p... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
Contact info
Deeside Retail Park, Chester Road East, CH5 1SA, Chester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
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Great Gym
really good gym, plenty of equipment to use. helps that it’s 24/7 as you can go whenever
Absolutely loving my time in the gym…
Absolutely loving my time in the gym really helping me get back into my fitness after my two children and I have a goal for our family holiday lost 1lb of that this week. The Gym is always presentable, clean and staff are very helpful and friendly.
Great facilities and classes options
Great facilities and classes options. Friendly staff
Great gym
Great gym, friendly staff, lots of classes to choose from, I'm enjoying being a member of a gym

Reply from Energie Fitness - Deeside
Cock up with monthly membership payment…
Cock up with monthly membership payment resolved in seconds by the Deeside team - Thank you Lizzie 👍
Place to be for training
I have never been to a gym where I feel comfortable in a training environment, I always get greeted with a smile by staff and training ppl
Lovely place to go
Energie Fitness deeside is an awful gym…
Energie Fitness deeside is an awful gym !!! they charge you twice as much as if you went to a pure gym and have less equipment and it's an absolute nightmare when you want to cancel your membership they say you can cancel on there app but then you try to cancel it and it will not let you. I also sent them a written letter of my cancellation and still heard nothing off them. I had to resort to cancel my direct debit to actually get a response from them. Then i did a got email to say that if I didn't reset my direct debit back up they would pass "my debt" onto a debt collection company. I sent them an email to say I wanted to cancel my membership. And still I haven't heard anything from them. I actually had to resorts to phoning them myself to find out if they had actually cancelled membership. When I did phone them and they finally confirmed it was cancelled I had to make another payment which I did straight away on the phone but I am still receiving emails from the "debt collection company". I asked them to take me off their marketing list but that hasn't happened either. This company is only after your money and have no interest in your health and wellbeing I would avoid them at all costs. I've never had such an appalling customer service in my life.

Reply from Energie Fitness - Deeside
Very helpful ‘ great gym
Amazing gym ,
Amazing gym ,
great price for 24/7 gym
Staff really Friendly and helpful
Feels really safe during covid times
Loads of variety in equipment

Reply from Energie Fitness - Deeside
Great gym
Great gym, friendly staff, great atmosphere and I love you workout in a friendly atmosphere
Really good value gym with a good…
Really good value gym with a good selection of equipment.
Staff are friendly and approachable and the atmosphere is really good. Only downside is the changing/shower facilities and maybe a slightly misjudged use of space otherwise this would have been an easy 5*

Reply from Energie Fitness - Deeside
It's a great Gym
It's a great Gym. The staff are friendly and knowledgeable. There is plenty of equipment and the classes are wide ranging and at various times so ar accessible to lots of people. There booking system works well for the classes. It kept very clean and covid safe.

Reply from Energie Fitness - Deeside
First impressions of Énergie fitness…
First impressions of Énergie fitness are they offer a good range of classes at times to suit all. Classes are not overpacked ensuring personal space.
Staff are approachable, polite and friendly.
The facilities appear clean and well maintained.
The online app is easy to navigate and informative.
My overall experience as a new Gym member is positive, I’m confident Énergie will help me achieve my fitness goals.
Excellent gym
Excellent gym, loads of equipment, open 24 hours so very convenient. Staff are all very welcoming, would 100% recommend
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