Everything has been great so far, I have been made very welcome, the induction has been thorough and it suits me so well to finally find a good gym that allows me to freeze my membership for the month... See more
Location
Switch locationDeeside Retail Park, Chester Road East, CH5 1SA Chester, GB
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See what reviewers are saying
Staff are lazy, more interested in being on their phones on Snapchat. Even as I type this watching Keiran texting ignoring a member waiting to be helped. The PTs even when conducting sessions are on... See more
Company replied
Best thing I have ever done ✔️ Lewis is amazing he’s so professional in his approach to my fitness journey , he always checks in on me and I feel much better in my fitness already 4 weeks in . I defin... See more
An amazing gym, facilities are excellent, staff are friendly and helpful the other members are the same. I joined with the top tier access to introduce my son to gym work and I am so happy with the p... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Deeside Retail Park, Chester Road East, CH5 1SA, Chester, United Kingdom
4.7
Excellent
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good
Love the gym and getting fit with the equipment and doing fitness class on line while at home.
December 12, 2020
Reply from Energie Fitness - Deeside
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Reply from Energie Fitness - Deeside
Hi Rebecca,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym, brand new clean equipment. Very friendly staff. Makes going to the gym a pleasure not a chore.
December 11, 2020
Reply from Energie Fitness - Deeside
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Always friendly and helpful staff
Always friendly and helpful staff. Equipments always clean and good to go
December 11, 2020
Reply from Energie Fitness - Deeside
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym, feel very clean and safe, occssionally runs out of hsnd sanitiser but quickly refilled.
Only downside is that they have run out of toggles to grant access, alot of people just knock on the door to have another gym member let them in so track snd trace is not possible
December 4, 2020
Reply from Energie Fitness - Deeside
Hey there,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Great facilities and v helpful staff
Great facilities and v helpful staff. Many thanks!
December 4, 2020
Reply from Energie Fitness - Deeside
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Deeside
Hi Edward,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Quality first impression
Varying lockdown rules forced me to search more local for my daily workout and I came across this gem. I am a regular gym goer and have been to almost everyone that’s out there. This one feels personable. Most importantly it has well maintained with up to date equipment.
Yes; it is not a big gym with a large range of kit in duplicate. It is kitted out suited to its location and footfall; though this capacity is well managed through the opening hours so I can easily plan my workout times around this by keeping an eye on the numbers in gym when using the app.
The arrangements around Covid is great and gym booking slots managed accordingly- a pain I know, but a very necessary one for now.
Early days, but a quality first impression.
November 22, 2020
Reply from Energie Fitness - Deeside
Hey Goliath,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Overall good.
Good gym, could do with more equipment for a varied exercise plan. Also, admin in the changing rooms is not consistent. However, the staff are great and the music during the classes is a nice treat compared to the usual radio music you get in other gyms.
November 20, 2020
Reply from Energie Fitness - Deeside
Hey Dale,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you have any suggestion for improvement, feel free to run it by them and they will be more than happy to hear you out.
Thanks again,
énergie Fitness Central Team
Excellent team and facilities
Excellent team and facilities! I had a knee injury at the start of the year and didn’t feel confident starting the gym on my own after lockdown, so I got a personal trainer. He’s help me so much with helping me get back into the gym and focusing on the right exercises to improve my injury, that’s it’s gave me so much more confidence. The facilities are well looked after and the members take responsibility and look after the equipment, making sure everything is clean and safe with COVID. I’ll feel comfortable with the restrictions and safe.
October 30, 2020
Reply from Energie Fitness - Deeside
Hi Aimee,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Really nice gym friendly staffs highly…
Really nice gym friendly staffs highly recommend this gym
October 2, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hey Imran,
Thanks for your great review of our énergie Fitness Club, we really appreciate all feedback.
We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our teams works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Fab fab fab
The staff are friendly and always willing to help. I asked for a programme that meets my needs and not repetitive as I get bored, I got 5! Amazing! All costs were included in the monthly price so no hidden charges as most of the other gyms I have visited charge for programmes. I have been given advise on my diet and the staff are really helping me with my calorie intake. They really are helping me to reach my goals and targets.
The best thing I did was walk through them doors! Thank you 👍
October 2, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Friendly staff and everything is kept…
Friendly staff and everything is kept topped up.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi Kevin,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Awesome place and the staff are always…
Awesome place and the staff are always helpful
October 2, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi Simon,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Fab place to go to work out
Fab place to go to work out. Really clean , staff so helpful. The equipment is outstanding . very simple online booking system makes things so easy.
Most certainly would recommend this gym.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi Liz,
I hope you're well.
Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Give it a go!
I was shopping around various gyms in the local area and i am glad I decided on this one. Really friendly atmosphere, both the staff and members. The staff greet you by name... Might not be the right name, though 😄
Classes are definitely worth trying and Trail Runs are an amazing experience from the company to the adventures.
Highly recommend giving the gym a go!
Thank you for making me feel so welcome 😊
September 28, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi Jess,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
I have recently joined this gym in…
I have recently joined this gym in Deeside and the team are so friendly and helpful no egos here. Glynn and Jordan really great nothing is too much trouble. Spin classes great just what I need post lock down. Give it a try.
September 27, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi Julie,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Up to date gym with friendly and professional staff.
Clean, up to date, friendly, professional and helpful staff, enough plates to go round when free weights gets busy and a nice vibe in the place. Would recommend.
September 26, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Good polite approachable staff clean…
Good polite approachable staff clean equipment.
September 26, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Wonderful gym
I love this gym, it has a nice relaxed atmosphere and excellent personal trainers top of the line equipment is always clean and makes it very easy for people who are at all levels to get in shape.
September 26, 2020
Unprompted review
Reply from Energie Fitness - Deeside
Hi Sean,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
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