As a long standing member together with my husband, I am sorry that I have to write a bad review, but our frustration has grown over a period of time. We completely understand the recent prob... See more
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I was straggling to find gym suitable for me After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I u... See more
Company replied
I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually r... See more
I couldn’t not write a review on the spin cycle classes with Emma at energie, They are absolutely incredible! I leave feeling like I’ve worked so hard and that’s exactly what I’m looking for. Emma’s c... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
94-102 High Street, TW12 1NY, Hampton Hill, United Kingdom
- 020 8087 2808
4.2
Great
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Energie Fitness - Hampton Hill
Hi Lloyd,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hi Nikki,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hi Laura,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Top of the range equipment/facility &…
Top of the range equipment/facility & super welcoming staff. Very organised system with time slots in place due to Covid
May 7, 2021
Reply from Energie Fitness - Hampton Hill
Hey Phillipe,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
All the staff are very friendly and…
All the staff are very friendly and helpful. In the mornings the gym is not too crowded just perfect. There is a large variety of machines.
May 1, 2021
Reply from Energie Fitness - Hampton Hill
Hey there,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
I had never been a member of a gym…
I had never been a member of a gym before and decided to join Énergie Fitness Hampton Hill. I’m extremely impressed with the gym, the friendly atmosphere, the equipment and set up is all brand new and a really positive place to be. The manager Andrew has gone above and beyond to make me feel welcome and help me learn how to use the equipment properly and give advice on exercise, training and nutrition!! Absolutely fantastic couldn’t be happier!!
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hi Mrs Rowe,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Brilliant Gym
I am delighted to be a member of this new gym. The staff are very welcoming and helpful. The equipment is the best I have come across in 10 years going to the gym. Keep up the good work in these challenging times
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hey sTUART,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Good gym
Very modern gym with all the new equipment s. The staff are very friendly and welcoming would highly recommend.
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hi Abs,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Freshness of the staff who work on the…
Freshness of the staff who work on the floor and help and guidance I got is very much appreciated.
The quality of the equipment is good and new.
That is why You got 4 stars.
Thanks.
Ray
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hi Ray,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hi Yasemin,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hi Emma,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hey Justin,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Everything there is great
Everything there is great. I have no problems at all. Equipment is good, lockers are good, space is good, music is motivational, the atmosphere is encouraging and energetic. The staff are very helpful and friendly. The only thing I'd say is sometimes all the benches are in use and I have to wait around. But that's probably because I'm going there at quite a busy time of day (4-5.30pm), and it's a gym in a London suburb.
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hi Reece,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Great customer service good equipment…
Great customer service good equipment and booking ensures it’s never packed
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hey Archie,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hey Bea,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Friendly and knowledgable staff
Friendly and knowledgable staff. Great equipment. Everyone being responsible about cleaning equipment after use. In addition, the staff also wipe down equipment thereby providing reassurance. Can’t wait for classes to start. Thank you for enhancing our high street and community.
April 30, 2021
Reply from Energie Fitness - Hampton Hill
Hi Maria,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hi Jobie,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Hampton Hill
Hi Alex,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
I feel so much stronger already
Really enjoying being a member of a local gym again which is proving to be great value for money. The staff are friendly, helpful and welcoming, knowing names of their members really quickly since opening a few weeks ago. Everything is clean and Covid-friendly. I'm using Angelica as a PT once a week who is just fantastic and then go once or twice more alone. Her sessions are varied which I really like and she is pushing me to do exercises that are great for my problem back. I feel so much stronger already.
April 28, 2021
Unprompted review
Reply from Energie Fitness - Hampton Hill
Hi Libby,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Great new gym
Great new gym. Really clean, all new equipment, good selection of free weights. Love the yard where you can do circuits. Could do with some kettle bells.
April 23, 2021
Reply from Energie Fitness - Hampton Hill
Hi Helen,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
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