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Energie Fitness - Hampton Hill Reviews 

226
TrustScore 4 out of 5

4.2

94-102 High Street, TW12 1NY Hampton Hill, GB


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See what reviewers are saying

Rated 1 out of 5 stars

As a long standing member together with my husband, I am sorry that I have to write a bad review, but our frustration has grown over a period of time. We completely understand the recent prob... See more

Rated 5 out of 5 stars

I was straggling to find gym suitable for me After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I u... See more

Company replied

Rated 5 out of 5 stars

I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually r... See more

Rated 5 out of 5 stars

I couldn’t not write a review on the spin cycle classes with Emma at energie, They are absolutely incredible! I leave feeling like I’ve worked so hard and that’s exactly what I’m looking for. Emma’s c... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 94-102 High Street, TW12 1NY, Hampton Hill, United Kingdom

  • 020 8087 2808

4.2

Great

TrustScore 4 out of 5

226 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(226)

588 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good gym

Very good gym . High tec equipment with good staff and never packed so all equipment is always available

June 18, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Erdi,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Energie Fitness is definitely the place to go to

Energie Fitness is definitely the place to go for your fitness needs. The gym is clean, tidy and well equipped, with great process in place during this awkward COVID phase. The staff are friendly, approachable and extremely knowledgeable. There is a great selection of extra classes available which are easy to book and at the moment quite small.
I would definitely recommend this gym as a go to place.

June 18, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Sussana,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym - love the classes, friendly trainers and lots of equipment!

June 15, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Kate,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great team - awesome classes

Great team - awesome classes! Really nice gym 👍

June 15, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Philip,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Why do i love Énergie Fitness Hampton Hill?

Why do i love Énergie Fitness Hampton Hill? It’s a fantastically friendly gym, staff are always polite and are on hand for anything you need. I got some great advice from Alfie on my induction day and it’s got me off to a perfect start. The equipment is first class and the latest up to date available too, you can watch your Netflix favourites while doing your cardio if you want, i love that 🤣 very happy here.

June 9, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Christopher,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Super friendly local gym

Super friendly local gym. Lovely staff and excellent equipment. Feels safe with lots of space. Sessions with PT Angelica were excellent too - can recommend

Maura

June 4, 2021
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Mo,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The best *****

June 4, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Joao,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

A great addition to our high street.

Helpful enthusiastic staff. Equipment regularly sanitised - and working with plenty of space between machines. A welcome addition to the High Street.

May 30, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Kemp,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Urban

Nothing to explain

May 21, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hey Ian,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great local gym!!

Great local gym, lovely staff making the classes really enjoyable and relaxed. Very happy to be a member.

May 21, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Friendly staff

Friendly staff, good value and really clean and high quality facilities.

May 19, 2021
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi M Hughes,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Convenient location

Convenient location, friendly staffs & high tech machines.. love this place.

May 15, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Maliny,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Good gym but could have an introduction…

Good gym but could have an introduction session on how to effectively use all the machines as you are just left to figure them out for yourself.

May 14, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice Gym!!

Nice clean local Gym with good equipment

May 14, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Kalps,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Love this Gym ..

Love this Gym ... very clean wipe dispenser’s available throughout the gym ... good booking system so that the gym is not crowded... the staff is very helpful and kind 😊

May 14, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very nice clean gym staff very helpful…

Very nice clean gym staff very helpful ..

May 14, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Paul,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our team members work hard to make sure all members enjoy every minute of their workout.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are friendly and the studio is…

Staff are friendly and the studio is keep clean and fresh.

May 8, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great place to work out

Polite friendly staff to greet you and always on hand to give advice and help. Great selection of gym equipment. Can’t wait for the classes to start.

May 8, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi there,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym, best staff. Warm and welcoming, very clean

I have been coming for a little while now. The gym is clean and has fantastic equipment, the staff are just so lovely always happy to see you. I have also acquired a personal trainer he is amazing with a capital A, very well priced and worth every penny. I have been to a few gyms this one I will be remaining at.

May 8, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hey Tasha,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful, they're there if you need support and guidance, thank you to Zoe, now I'm confident with what I'm doing. Keep up the good work 💪

May 7, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Maggie,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

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