Banner for Energie Fitness - Hampton Hill

Energie Fitness - Hampton Hill Reviews 

226
TrustScore 4 out of 5

4.2

94-102 High Street, TW12 1NY Hampton Hill, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

As a long standing member together with my husband, I am sorry that I have to write a bad review, but our frustration has grown over a period of time. We completely understand the recent prob... See more

Rated 5 out of 5 stars

I was straggling to find gym suitable for me After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I u... See more

Company replied

Rated 5 out of 5 stars

I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually r... See more

Rated 5 out of 5 stars

I couldn’t not write a review on the spin cycle classes with Emma at energie, They are absolutely incredible! I leave feeling like I’ve worked so hard and that’s exactly what I’m looking for. Emma’s c... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 94-102 High Street, TW12 1NY, Hampton Hill, United Kingdom

  • 020 8087 2808

4.2

Great

TrustScore 4 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(226)

588 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it here

Love it here. Joined recently and was made very welcome day one. A really good local gym. Would encourage anyone to join!

March 18, 2022
Rated 2 out of 5 stars

Absolutely impossible to book a class

Absolutely impossible to book a class, even 7-10 day in advance. Some classes allow only 6/7 people per class. So unless you can do a class in the middle of the day, you're left with not much for your membership fee

March 5, 2022
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hey Roni,

I am sorry to hear of your frustrations regarding class bookings and we certainly understand. Unfortunately due to the popularity of certain classes at peak times it can be hard to get the booking you want. Please note that WOW! and Epic members receive priority booking when it comes to classes. We sincerely hope a resolution can be found and we can get you into one of our signature classes.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Value for money gym

Value for money gym… besides the gym equipment the heavy bags for boxing are great…

February 4, 2022
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hey Ludovic,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Super.

Super.
Starting to need a cleaner ,soap missing in shower with hair on floor.
But all good time is smilling, welcome no complain so far .
Perfect actually.

January 21, 2022
Rated 5 out of 5 stars

Best gym ever

Best gym ever! Thank you for being so lovely and welcoming :) great facilities and always space to do your own thing. No egos.

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

The best gym ever!

I have been attending energie fitness since it opened back in spring/early summer and was welcomed with open arms. From struggling with social situations to now speaking to everybody, Zoe the manager along with Nathan (head of sales) have made me feel welcome since day 1. From helping me out with exercises to even going the extra mile and giving me their personal products and equipment. I have been to a few gyms and this is by far the best. Really recommend it to anybody doing cardio or weight training.

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Gym!

Staff are extremely friendly and always on hand if you need anything. The gym has a really nice community feeling and you always feel welcome. There is excellent equipment and facilities available and plenty of classes on offer!

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

I have been a member of many Gyms…

I have been a member of many Gyms before but this is definitely the most effective. I know the building or the equipment can not take credit for the results of my workout but this is the place I want to come back. Instructora are friendly and inspiring and people at the classes are local residents... they are just like you.

So far I love it!

January 14, 2022
Rated 3 out of 5 stars

HIIT and Fighting Fit classes would be…

HIIT and Fighting Fit classes would be better if 45 mins in length rather than 30.

December 3, 2021
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi there,

We're very sorry to hear you are not completely satisfied with your experience with us just yet. Please speak to a member if staff regarding any questions, queries or suggestions you may have and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Joined the gym for almost 2 months now, this is the second gym I ever joined and I like it a lot! This gym has a very welcoming atmosphere. The staffs are very friendly and helpful, the classes are amazing. The changing area, studio and equipment are nice and clean.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Just finished my first week at énergie…

Just finished my first week at énergie Fitness Hampton Hill and absolutely loving it - have been every day but one day and the equipment is great and always available when want to use, everyone who works there is approachable and always says hi and bye, and love the access to TV and Netflix available on some of the machines.

November 19, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look