Good and clean gym. Has most of basic equipment. But needs to add more “basic” equipment. E.g they have one very unsteady pylobox -very hard to do box jumps on(feels unsafe)- might need at least two s... See more
Company replied
Location
Switch locationAmbassador House, 1 Brigstock Road, CR7 7JG London, GB
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See what reviewers are saying
Three weeks ago I started exercising with Glen as my Personal trainer. He is professional yet patient and understanding. His encouragement has given me a confidence that I can loose weight and get fi... See more
Joined Energie Fitness in May 2023 on my son's recommendation. Love the location and the fact the gym feels like a community...... Signed up for a personal fitness trainer. Best decision I made.... See more
Our first visit was great - the guy who was looking after the gym was very friendly and welcoming. It's quite a small gym and during peak times, it feels a bit crowded but they have all the equipment... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Ambassador House, 1 Brigstock Road, CR7 7JG, London, United Kingdom
2.7
Poor
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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This gym is sick
This gym is sick, the staff are sooo friendly! Shout out Mike and Dakota always smiling and bring vibes. The equipment is good enough to get everything done. Small cosy and friendly, this is the longest I’ve stuck to the gym and I believe the vibe has helped. Thanks guys x
July 27, 2023
Top-Notch Facilities and Equipment
Top-Notch Facilities and Equipment
Energy Fitness Gym boasts state-of-the-art facilities and a vast array of high-quality equipment. From an extensive range of cardio machines to a well-equipped weightlifting area, there is something for everyone, regardless of their fitness level or goals. The gym is always impeccably clean and well-maintained, creating a welcoming and motivating atmosphere.
July 13, 2023
The person who work there were too…
The person who work there were too friendly and supportive which help me the like your facility
May 4, 2023
Reply from Energie Fitness - Thornton Heath
Hi Noorshan,
I hope you're well.
We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.
Thanks for leaving feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Énergie Fitness Thornton Heath gym in…
Énergie Fitness Thornton Heath gym in the best in town big up
June 8, 2023
Reply from Energie Fitness - Thornton Heath
Hi Andrea,
I hope you're well.
We're sorry to here that has been an issue regarding payments to you're énergie club. Please contact your club directly and they will be able to clarify any payments you feel are unjust. We sincerely hope this issue can be rectified swiftly.
Thanks for leaving feedback we really appreciate it.
Best wishes,
énergie Fitness Central Team
Great, friendly gym. Sometimes a little crowded
Our first visit was great - the guy who was looking after the gym was very friendly and welcoming. It's quite a small gym and during peak times, it feels a bit crowded but they have all the equipment we need and the staff have been nothing but friendly every time we've visited.
May 25, 2023
It is very small and does not have many…
It is very small and does not have many machines to deliver, it also has a very strong smell
May 25, 2023
Reply from Energie Fitness - Thornton Heath
Hi Paulo,
I hope you're well.
We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.
Thanks for leaving feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
warm and welcoming environment
Staff are warm and welcoming, creating a friendly environment.
May 18, 2023
Reply from Energie Fitness - Thornton Heath
Hi Saqib,
I hope you're well.
We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.
Thanks for leaving feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Thornton Heath
Hey Yuri,
I hope you're having a good day.
We're happy to hear that you have enjoyed certain aspects of your énergie Fitness club however, we completely understand and appreciate there are specific areas we can improve on. We will certainly take your feedback into consideration moving forward and hope to deliver the perfect fitness experience in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Great trainers and friendly clients
Great trainers, massive shout out to Natalie and Mike, they’ve made the bootcamp a very tough but enjoyable one. All of the trainers are very friendly. Best decision of 2023 was to join.
March 24, 2023
I really like being in your academy and…
I really like being in your academy and organized
March 24, 2023
I enjoy all the classes but the gym get…
I enjoy all the classes but the gym get really full in the evenings and I will always have to wait for someone to finish using a machine before I can use it and that can be stressful and delaying at times.
March 6, 2023
ATM we still don't have fobs and it's…
ATM we still don't have fobs and it's not always easy to spot who can and can't let you out.
March 10, 2023
Reply from Energie Fitness - Thornton Heath
Hey there,
I hope you're well.
We're happy to hear you are somewhat satisfied with your énergie Fitness experience however, we completely appreciate that we have some steps to take to deliver the perfect fitness experience. Please feel free to speak to a member of staff and they will be more than happy to address your concerns.
Thanks for taking the time to leave a review, we really appreciate all feedback from our members.
Have a great day,
énergie Fitness Central Team
Too small !!!!
February 24, 2023
Reply from Energie Fitness - Thornton Heath
Hi Francisco,
I hope you're well.
We want all our gym to facilitate all of our members workout needs and it seems we have fallen short on this occasion. We hope to improve in the near future and regain your trust as a valued member.
Thanks for leaving a review, we really appreciate any feedback.
Best wishes,
énergie Fitness Central Team
Some of the lessons do not start on time
February 10, 2023
Reply from Energie Fitness - Thornton Heath
Hey Karen,
It's wonderful to learn about the aspects of the gym that you enjoy. We acknowledge that there are areas for improvement to enhance your overall experience. Our commitment is to provide an exceptional fitness experience for all our members, and we'll certainly work towards achieving this in the near future, taking into account the feedback you've shared.
We sincerely appreciate you taking the time to leave a review. Your input is valuable to us.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym! Clean, bright, good music, and lovely staff!
My only suggestion for improvement is that they should get a second set of dumbbells weighing 3-6Kg.
February 3, 2023
No one reracks the weight
No one keeps the weight back to its place. I understand it's the gym user's responsibility but a good management could prevent this from happening.
Gym's toilet and locker area is not clean as it should be.
February 1, 2023
Reply from Energie Fitness - Thornton Heath
Hey Rakesh,
I hope you're well.
We're happy to hear you are satisfied with your énergie Fitness experience however, we completely appreciate that we have some steps to take to deliver the perfect fitness experience. Please feel free to speak to a member of staff and they will be more than happy to address your concerns.
Thanks for taking the time to leave a review, we really appreciate all feedback from our members.
Have a great day,
énergie Fitness Central Team
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