Good and clean gym. Has most of basic equipment. But needs to add more “basic” equipment. E.g they have one very unsteady pylobox -very hard to do box jumps on(feels unsafe)- might need at least two s... See more
Company replied

Ambassador House, 1 Brigstock Road, CR7 7JG London, GB
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Good and clean gym. Has most of basic equipment. But needs to add more “basic” equipment. E.g they have one very unsteady pylobox -very hard to do box jumps on(feels unsafe)- might need at least two s... See more
Company replied
Three weeks ago I started exercising with Glen as my Personal trainer. He is professional yet patient and understanding. His encouragement has given me a confidence that I can loose weight and get fi... See more
Joined Energie Fitness in May 2023 on my son's recommendation. Love the location and the fact the gym feels like a community...... Signed up for a personal fitness trainer. Best decision I made.... See more
Our first visit was great - the guy who was looking after the gym was very friendly and welcoming. It's quite a small gym and during peak times, it feels a bit crowded but they have all the equipment... See more
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
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Ambassador House, 1 Brigstock Road, CR7 7JG, London, United Kingdom
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Good equipment, all you need to get a good training session in. The staff are visible and show care for members.
Was having issues with my pass and Mike helped me out.
Good and clean gym. Has most of basic equipment. But needs to add more “basic” equipment. E.g they have one very unsteady pylobox -very hard to do box jumps on(feels unsafe)- might need at least two safer and steadier boxes. They don’t have KBs. But at least have a thing to convert DBs into KB (not perfect but does some of the job). Although, again only one functional. Otherwise good gym

Reply from Energie Fitness - Thornton Heath

Reply from Energie Fitness - Thornton Heath
I liked the gym only the problem is that very less machines,otherwise everything perfect

Reply from Energie Fitness - Thornton Heath
Im new to the gym scene, worked out at home previously, so not much comparable experience here, but rather a newcomers.
So first off all, it is a good place to stay, I was worried about getting started, but trust me no one cares about you in a good way: everyone is busy with his own workout. Im sure if I was doing some dangerous / stupid exercises someone would warn me. Staff is super friendly, when I find them, they should wear uniform or some badge or something, as in the first few times I had no idea who is working there.
Another thing to mention, it seems tight and overpacked with equipment, but this is not case, on the free weight section you will certainly find a spot for yourself, while machines have fixed range of motion anyway. It is clean and tidy, if thats your concern.
Summary: I like coming in day to day, and as a beginner it made me stay, keep it up the good work guys!
I like working out in the gym because the layout is fantastic and better than the one l was going to before.
This is a lovely place to work out in. I was made welcomed right from the start. It has a great range of equipment and the classes are good. The instructors are friendly and it has a fantastic atmosphere. I would highly recommend it.
Phones should be forbidden in the gym, I don’t have a lot of time to train and considering that the gym is small and there are not enough machines.
Nice gym, friendly people, location is great for me. Nice and clean, with hygiene wipes available always.
I didn’t attend the gym much only for PT sessions but I found it friendly with good all round equipment.

Reply from Energie Fitness - Thornton Heath
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