Being a person not always familiar with technology and tech- speak, I have always been able to contact Energy Advice Line for clarity and good advice. They have been very helpful and eff... See more
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We've been using Energy Advice Line for over ten years for our business gas and electric. They always come up with competitive prices and the transfer is always straightforward. We've been dealing wit... See more
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I have been communicating with Sarah over the last month or so regarding switching the electricity supplier for our small business and she has been extremely helpful. It is so refreshing to be able to... See more
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Energy Advice Line have been looking after my business for a number of years. The excellent service they provide brings peace of mind that I have a good deal from my energy suppliers.
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Company details
Written by the company
Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.
Written by the company
Contact info
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, United Kingdom
- 01202 025 399
- customer.service@energyadviceline.org.uk
- www.energyadviceline.org.uk
5.0
Excellent
971 reviews
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Very efficient and helpful staff
Very efficient and helpful staff, Made things very simple and easy/
September 19, 2024
Reply from Energy Advice Line Limited
Thank you for the great review Nadine!
We do our best to try and keep the process as simple as possible from comparison through to switch.
Our team pride themselves on great customer service with the aim of keeping you informed at every step of the way.
We look forward to speaking with you again on approach to your renewal but please don't hesitate to get in touch if you need any further help or advice in the meantime.
Best Regards,
The EAL Team
Reply from Energy Advice Line Limited
Hi Caroline,
Many thanks for the great feedback! We are so happy that we could help you again this year.
Your kind feedback really makes a difference and we look forward to speaking with you again on approach to your renewal date.
Please don't hesitate to get in touch if you need any help or advice in the meantime.
Many thanks and best regards,
The EAL Team
Excellent customer service
A very professional service from a helpful and knowledgeable team.
August 1, 2024
Reply from Energy Advice Line Limited
Thanks for the great review Ash!
We try our hardest to make the comparison journey as quick as possible and are always on hand at any point if you need any further advice or assistance with your supplier.
We look forward to speaking with you again on approach to your renewal date but please get in touch if you need any help or advice before that.
Many thanks and best regards,
The EAL Team
It reduces the time spent looking for…
It reduces the time spent looking for quotes and is an easy way of getting the best prices. Thank you
July 1, 2024
Reply from Energy Advice Line Limited
Hi Heather,
Thank you so much for the great review!
We have worked in tandem with our customers over the years to find a solution that is simple to use. Choosing the best energy price for your business needs to be as easy as possible and we will continue to make sure our service and software platform allows for this.
We look forward to helping you again on renewal but please don't hesitate to come back to us if you need any further information or advice in the meantime.
Best Regards,
The EAL Team
Good all round service.
Energy advice line are great at finding the best deal and they are willing to help with contract issues after you have signed up. It's a good service.
July 2, 2024
Reply from Energy Advice Line Limited
Hi Emma,
Many thanks for your kind review and delighted that we have been able to help you compare the market and find the best prices for your business for the last 14 years!
We very much look forward to speaking with you again on approach to your next renewal but if you do have any further contract or billing issues in the meantime please don't hesitate to come back to us as soon as possible.
Best Regards,
The EAL Team
Have used this service for many years
Have used this service for many years. Running a business is hard enough so its great having the confidence to let EAL keep on top of renewals, the process and knowing your getting a good deal. Always been an efficient service.
July 2, 2024
Reply from Energy Advice Line Limited
Hi Stephen,
Many thanks for the fantastic review!
We have been helping you compare the market since 2011! We are just glad to have helped you stay on top of your energy bills in what has been a challenging last few years for a lot of businesses in the UK.
We very much look forward to speaking with you again on approach to your next renewal but please don't hesitate to come back to the team at EAL if you need any further help or advice in the meantime.
Thank you!
Liam is always patient & helpful
Liam is always patient, helpful and interested in what we do. I rely on him for good advice
July 1, 2024
Reply from Energy Advice Line Limited
Thank you for the great review Lynne!
I can see that Liam first helped you compare and switch in 2015 and it's great to see that he could do the same again this year.
We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to Liam and the team if you need any further help or advice in the meantime.
Thank you!
Gas and electric
Smooth process, do not pressure you into anything unlike most brokers, great competitive pricing
July 1, 2024
Reply from Energy Advice Line Limited
Very many thanks for the kind review Jacob!
I can see that we first helped you compare the market in 2014 and it's fantastic to see that Sarah could do help you again this year.
We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to Sarah and the team if you need any further help or advice in the meantime.
Thank you!
10 out of 10 At my age it takes a bit…
10 out of 10 At my age it takes a bit to understand everything quickly so Charing makes it easer and I got a lot of help from Prince who I was chatting to
June 14, 2024
Unprompted review
Excellent service and a great outcome
May 1, 2024
Reply from Energy Advice Line Limited
Thanks for the fantastic review Roger!
We look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Thank you!
Great service and excellent ongoing…
Great service and excellent ongoing help in managing our energy suppliers and getting good prices.
May 1, 2024
Unprompted review
Reply from Energy Advice Line Limited
Thanks for the fantastic review Roger!
Please don't hesitate to come back to us if you need any further help or advice.
We look forward to speaking with you again on approach to your renewal.
Thanks!
Well organised and very helpful
May 1, 2024
Reply from Energy Advice Line Limited
Thank you for the great review Martin!
We are delighted that you found the process was helpful. We do our upmost to make comparison and sign up as seamless as possible.
We look forward to helping you on renewal but please don't hesitate to come back to us if you need any further information or advice in the meantime.
Thanks!
Good solid professional advice
Good solid professional advice. Knowledgeable and friendly. I would recommend
May 1, 2024
Reply from Energy Advice Line Limited
Thank you for the great review and recommendation Peter!
We try to keep the process as quick and easy as possible and offer the best possible advice in what can be a very challenging market.
We look forward to helping you again as you approach your renewal date but please don't hesitate to come back to us if you need any further information or advice in the meantime.
Thanks!
Liam is very helpful and explains…
Liam is very helpful and explains everything and answers my questions very quickly.
April 24, 2024
Reply from Energy Advice Line Limited
Thank you for the great review Sharon!
We are delighted that you continue to use EAL to compare the market and we were able to help you again this year.
We look forward to helping you on approach to your renewal but please don't hesitate to come back to Liam and the team if you require any further advice in the meantime.
Thanks again!
Great service from start to finish.
April 3, 2024
Reply from Energy Advice Line Limited
Thanks Glenn!
Sarah will be delighted with the feedback and really happy that you were happy with our service.
We have helping you compare the business energy market for approaching 10 years now.
We look forward to speaking with you again on approach to your renewal date but please don’t hesitate to come back to us if you require any further information in the meantime.
Thanks!
Smooth transition as always
April 3, 2024
Unprompted review
Reply from Energy Advice Line Limited
Thank you so much for the feedback Chris and really happy that you were happy with our service.
We look forward to speaking with you again on approach to your renewal date but please don’t hesitate to come back to us if you require any further information in the meantime.
Thanks!
Always very helpful and quick to…
Always very helpful and quick to respond.
March 20, 2024
Unprompted review
Reply from Energy Advice Line Limited
Thank you for the fantastic review Douglas!
Sarah is delighted with the feedback and really happy that you were happy with our service.
We look forward to speaking with you again on approach to your renewal date but please don’t hesitate to come back to us if you require any further information in the meantime.
Thanks!
Highly recommend EAL
Have used Energy Advice Line for the past few years, they recently arranged our new gas and electricity contracts for us, very smooth process. Thanks Sarah!
March 4, 2024
Reply from Energy Advice Line Limited
Thank you for the fantastic review Jillian!
Sarah will be delighted with the feedback and really happy that you found the process smooth.
We do our best to make it as quick and simple as possible so you can focus on running your business.
We look forward to speaking with you again on approach to your renewal date but please don’t hesitate to come back to us if you require any further information in the meantime.
Thanks!
Quotes easy to access and clear
Quotes easy to access and clear. Fast response from real people
March 12, 2024
Reply from Energy Advice Line Limited
Thank you for the fantastic review Susan and delighted that you found the process easy to access and clear.
We do our upmost to make the quotation, sign up and switch process as simple as possible so you can focus on other important business matters.
We look forward to helping you again on renewal but please don’t hesitate to come back to us if you require any further information in the meantime.
Thanks!
great experience and sales
March 4, 2024
Unprompted review
Reply from Energy Advice Line Limited
Thank you for the great review Robbie.
We look forward to helping you again on approach to your renewal but please don't hesitate to contact Liam, Sarah and the team at Energy Advice Line if you require any further information or advice in the meantime.
Thanks!
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