Being a person not always familiar with technology and tech- speak, I have always been able to contact Energy Advice Line for clarity and good advice. They have been very helpful and eff... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We've been using Energy Advice Line for over ten years for our business gas and electric. They always come up with competitive prices and the transfer is always straightforward. We've been dealing wit... See more
Company replied
I have been communicating with Sarah over the last month or so regarding switching the electricity supplier for our small business and she has been extremely helpful. It is so refreshing to be able to... See more
Company replied
Liam is very helpful and professional. We have been using Liam for a while now in helping us chose energy suppliers for all our businesses. We can always trust his advice. I would highly recommend Ene... See more
Company replied
Company details
Written by the company
Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.
Written by the company
Contact info
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, United Kingdom
- 01202 025 399
- customer.service@energyadviceline.org.uk
- www.energyadviceline.org.uk
Reliable, approachable, helpful company
I have used Energy Advise Line for a number of years for our business energy. I have always found them approachable and they don't have a 'pushy' or 'hard sales' approach. They give a number of options and this works well whenever we need to change suppliers. I would recommend them for business energy quotes. Transferring suppliers is taken care by them, so its a smooth process for me.
April 2, 2026
Reply from Energy Advice Line Limited
Hi Deepti,
We can't thank you enough for the fantastic review.
The most important thing for us is knowing that a customer has been given all of the information they need to make an informed decision based on their business's needs.
Having options as a business is the key element to any good decision. To facilitate this, we have worked hard to create a contracting platform on which a customer can quickly compare and switch, all in their own time.
We very much look forward to helping you again on approach to your renewal date but please don't hesitate to come to Liam and the team if you need anything in the meantime.
Best Regards,
Liam and the EAL team
Reply from Energy Advice Line Limited
Thank you so much for the review Simon!
Sarah and Liam were delighted with the feedback after assisting with the business name amendment.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam, Sarah or the rest of the team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Thank you so much for the great review Arthur!
We can see that we have been helping you compare the market since 2016. We can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam or the team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Our energy contract renewal was handled…
Our energy contract renewal was handled very well and with minimal fuss. We have used this company over several years and it is good to have continuity of service.
April 2, 2026
Reply from Energy Advice Line Limited
Thank you so much for the amazing review Richard!
We can't thank you enough for your loyalty over the last 9 years helping your business compare the market.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam or the team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Timely, competitive and good comms
In the confusing and fast-changing energy marketplace, we have had very efficient comms and competitive pricing for our village hall contract renewal.
April 1, 2026
Reply from Energy Advice Line Limited
Thank you so much for the great review Catherine!
We have helped you for 10 years now and can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Sarah and team if you need any further information or advice in the meantime.
Best Regards,
Sarah and the EAL Team
Reliable helpful service
Have used Energy Advice line for many years !
Always extremely helpful and offer good service.
February 25, 2026
Reply from Energy Advice Line Limited
Thank you so much for the great review Betty!
We have helped you for so many years now and can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam and team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
An excellent service
Energy Advice Line have been looking after my business for a number of years. The excellent service they provide brings peace of mind that I have a good deal from my energy suppliers.
February 6, 2026
Reply from Energy Advice Line Limited
Hi Michael,
Thank you so much for the great feedback.
It's been 13 years since we first started helping you compare the market, and we can't thank you enough for your loyalty during this time.
We look forward to speaking with you again on approach to your next renewal date but please don't hesitate to come back us if you require any further information in the meantime.
Best Regards,
The EAL Team
A great friendly team who are extremely…
A great friendly team who are extremely helpful
January 8, 2026
Reply from Energy Advice Line Limited
Hi Sally,
Thank you so much for the great feedback.
We have been helping you compare the market for a number of years now, and can't thank you enough for your trust and loyalty during this time.
We look forward to speaking with you again on approach to your next renewal date but please don't hesitate to come back us if you require any further information in the meantime.
Best Regards,
The EAL Team
Reply from Energy Advice Line Limited
Many thanks for the great review!
We can see that we have helped you compare the market now three times since 2021 and can't thank you enough!
We look forward to speaking with you again on approach to your next renewal date but please don't hesitate to come back to Liam and the EAL team if you require any further information in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Hi Julie,
Thank you so much for the great review!
We can't thank you enough for using us to compare the market for the last 14 years and are delighted to have helped you again this year.
We look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam or the team at EAL if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Excellent service
We've been using Energy Advice Line for over ten years for our business gas and electric. They always come up with competitive prices and the transfer is always straightforward. We've been dealing with Liam for all of that time - he's really professional, helpful and friendly.
November 25, 2025
Reply from Energy Advice Line Limited
Hi Helen,
Thank you so much for the great review!
It has been 13 years since your first enquiry, and we can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date, but please don't hesitate to come back to us if you require any further information or help in the meantime.
Best Regards,
Liam and the EAL Team
Helpful and knowledgeable staff
Helpful and knowledgeable staff, who went the extra mile to sort out metering issues with the chosen supplier.
November 24, 2025
Reply from Energy Advice Line Limited
Hi David,
Thank you so much for the fantastic review!
We can't thank you enough for your loyalty for the last 11 years and really happy that we could assist you with your recent metering issues.
We very much look forward to speaking with you again on approach to your renewal date, but please don't hesitate to come back to us if you require any further information or help in the meantime.
Best Regards,
The EAL Team
Help and Efficient
Being a person not always familiar with technology and tech- speak, I have always been able to contact Energy Advice Line for clarity and good advice.
They have been very helpful and efficient, re. change-over supplier etc - consequently we have stayed with them for many years now.
M.T
November 6, 2025
Reply from Energy Advice Line Limited
Hi Margaret,
Thank you so much for the fantastic review!
We have helped you for the last 16 years from when we received your first enquiry and can't thank you enough for your loyalty in the years since.
We very much look forward to catching up with you again on approach to your renewal date, but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Best Regards,
The EAL Team
Great experience all around really
Great experience all around really. Great comms, seamless switch over. Full marks
November 10, 2025
Reply from Energy Advice Line Limited
Hi Chris,
Thank you so much for the fantastic review!
It has been 12 years since we first started helping you compare the market and switch energy supplier.
We have made a priority of keeping the process as simple as possible over this time so that you can compare and switch in confidence but with the minimum of effort.
This kind of feedback makes it so worthwhile!
We very much look forward to helping you on renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Best Regards,
The EAL Team
Liam makes the switching process…
Liam makes the switching process painless and easy. Thank you Liam!
November 5, 2025
Reply from Energy Advice Line Limited
Hi Andrew,
Thank you so much for the fantastic feedback!
Liam is so happy that he was able to help you compare the market and it's great to hear that that the switch process was painless and easy.
We very much look forward to helping you on renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
5 star service
I have been communicating with Sarah over the last month or so regarding switching the electricity supplier for our small business and she has been extremely helpful. It is so refreshing to be able to have a friendly conversation with the same person/team every time and i feel sure that they will actually carry out what has been promised! I am sure the change of suppliers in the coming months will go through as planned, but I have confidence that EAL will be available to assist should there be an issue. How I wish there were more small companies like these guys, who actually care! Well done EAL
October 28, 2025
Unprompted review
Reply from Energy Advice Line Limited
Hi Ann,
Thank you so much for the great review!
Sarah is delighted that we could help you resolve the situation with your previous contract and move you onto the most competitive price for your business.
We look forward to now affecting your change of supplier in the coming weeks but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Best Regards,
Sarah and the EAL Team
Liam Wade has been excellent.
Liam Wade has been excellent.
Since taking over the finances, I have received excellent, ongoing customer care from Liam. Punctual, accurate & helpful.
Well done & Thank you
Dominic
July 2, 2025
Reply from Energy Advice Line Limited
Hi Dominic,
Thank you for the fantastic review!
Liam and the team were delighted to have helped you compare prices again this year and very much thank you for the excellent feedback.
We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to us if you need any further information or advice before then.
Best Regards,
Liam and the EAL Team
VERY USEFUL SERVICE, makes life easier.
Always found them very easy to deal with. Good communication. Would recommend.
October 3, 2025
Reply from Energy Advice Line Limited
Hi Jean,
Thank you for the fantastic feedback!
Liam and the team were delighted to have helped you compare the market again this year and can't thank you enough for the fantastic review.
We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to us if you need any further information or advice before then.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Hi Hazel,
Thank you for this great review!
Sarah and the team were delighted to have helped you switch supplier again this year and can't thank you enough for the fantastic feeedback.
We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to us if you need any further information or advice in the meantime.
Best Regards,
Sarah and the EAL Team
great help thanks for your help
October 2, 2025
Reply from Energy Advice Line Limited
Hi Mike,
Thank you for this great review!
We are so happy that we could help you switch energy supplier again this year and can't thank you enough for using our service since 2016.
We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to us if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
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