Being a person not always familiar with technology and tech- speak, I have always been able to contact Energy Advice Line for clarity and good advice. They have been very helpful and eff... See more
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Review summary
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We've been using Energy Advice Line for over ten years for our business gas and electric. They always come up with competitive prices and the transfer is always straightforward. We've been dealing wit... See more
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I have been communicating with Sarah over the last month or so regarding switching the electricity supplier for our small business and she has been extremely helpful. It is so refreshing to be able to... See more
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Energy Advice Line have been looking after my business for a number of years. The excellent service they provide brings peace of mind that I have a good deal from my energy suppliers.
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Company details
Written by the company
Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.
Written by the company
Contact info
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, United Kingdom
- 01202 025 399
- customer.service@energyadviceline.org.uk
- www.energyadviceline.org.uk
5.0
Excellent
971 reviews
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Incredible Customer Service
Sarah Lawrence has been incredibly helpful in organising all 24 of our offices electricity and gas. She has answered my questions and nothing seems to much trouble.
Updating all our offices is an ongoing project and Sarah has been more than happy to assist.
February 19, 2024
Reply from Energy Advice Line Limited
Many thanks for the great review Amy. Sarah and the team are on hand at any point should you require any further help or advice with any of the contracts. We look forward to catching up again very soon. Thank you!
good service been with them for last 4…
good service been with them for last 4 plus years.
February 6, 2024
Reply from Energy Advice Line Limited
Thank you for the great review Zafar. We are really happy that we could help you again this year. We look forward to helping you compare the market again on renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime. Thanks!
Always friendly and helpful
Always helpful and keep you informed throughout the transfer
February 9, 2024
Reply from Energy Advice Line Limited
Thank you for the great review Alison. Our team works hand in hand with all supplier partners to make sure that you are kept updated at the key stages of the transfer process so you are confident that the switch has taken place and prices have been locked in. We look forward to speaking with you again as your contract approaches its renewal window but please don't hesitate to come back to us if you require any further information in the meantime. Thanks!
Reply from Energy Advice Line Limited
Thank you for the great review Gary. We try and keep the process as simple as possible so you can get on with running your business. We look forward to helping you again on renewal but please don't hesitate to contact us if you require any further help or advice in the meantime. Thanks!
Good communications
January 9, 2024
Reply from Energy Advice Line Limited
Thank you for your kind review! We are on hand at any point should you require any further help or advice during the contract with your new supplier. We look forward to helping you again on approach to your renewal. Thank you.
The individual attention!
The individual attention!
Always ahead of the "game" and good communications
January 2, 2024
Reply from Energy Advice Line Limited
Thanks for the great review! We try and make the process of comparison, selection and sign up as easy as possible so it's great to get positive feedback on our service. We look forward to helping you again on renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime. Thanks!
Helpful and supportive in finding a new supplier
Sarah was very helpful and supportive in helping me source new energy suppliers for one of our charity shops. She sent clear, practical guides for sourcing the information needed for the new suplliers. Sarah then found the cheapest deal for our needs.
Thank you.
December 19, 2023
Reply from Energy Advice Line Limited
Thank you for the fantastic review Neile. We look forward to helping you again on approach to your renewal date but please don't hesitate to contact us if you need any further information or advice in the meantime. Thank you and Happy New Year!
Reply from Energy Advice Line Limited
Thank you for the kind review Gwynfor. We look forward to helping you again on renewal but please don't hesitate to come back to us if you need any further advice in the meantime. Thanks!
HIGHLY RECOMMEND... THANK YOU THANK YOU THANK YOU!
Liam was a massive help to our small family business. We were in a long contract with extortionate prices, lots of push back on the transfer from the current supplier, but he helped us through it and frankly saved our business from going under! I would highly recommend using Energy Advice Line! It can be very challenging when deciding a broker as there is so many options out there, but honestly, you will not be disappointed with their service. I cannot thank them enough!
December 7, 2023
Reply from Energy Advice Line Limited
That is a fantastic review Emma! We try and make the comparison process as quick and easy as possible knowing that time is something we don't have a lot of. This review means a lot to Liam and the team at EAL. We very much look forward to helping you again on renewal but please don't hesitate to come back to us if you require any further help in the meantime. Thank you!
Very helpful
Very helpful. I have used Energy Advice Line for several years now and trust their judgment.
December 4, 2023
Reply from Energy Advice Line Limited
Thank you for the great review Edward! The review means a lot the team at EAL. We very much look forward to helping you again on renewal but please don't hesitate to come back to us if you require any further help in the meantime. Thank you!
Confidence they are working in my interest
I've tried other companies, but Energy Advice Line always give more confidence that they are working in my best interest rather than doing a sales pitch.
November 28, 2023
Reply from Energy Advice Line Limited
Thank you for the great review Tim. Our aim is to try and keep the comparison process as easy as possible so our customers can make a well informed and confident decision on their next contract. Please don't hesitate to come back to us if you require any further help or advice in the meantime. We look forward to helping you again on renewal. Many thanks!
Very helpful and quick response to any…
Very helpful and quick response to any question
November 22, 2023
Reply from Energy Advice Line Limited
Thank you for the great review Sarah! We look forward to helping your again on renewal but please don't hesitate to come back to us if you require any help or advice in the meantime. Thanks!
I found energy advice line very…
I found energy advice line very friendly and helpful in explaining what to expect and how to proceed. They were thorough, reliable and efficient and saved me hours of research to to find the best energy deal.
November 7, 2023
Reply from Energy Advice Line Limited
Thank you for the great review Joan! We are delighted that the comparison process helped save you time and money. We very much look forward to speaking with you again soon but please don't hesitate to come back to us if you need any further help or advice in the meantime.
Always get great service from Energy…
Always get great service from Energy Advice Line. If there is a problem, they are very helpful in resolving it. Would highly recommend using them.
November 2, 2023
Reply from Energy Advice Line Limited
Thank you for the fantastic review Geraldine! We look forward to helping you again in the future but please don't hesitate to come back to us if you need any assistance in the meantime. Many thanks.
EXCELLENT SERVICE
Liam at ENERGY ADVICE has helped us renew our business electric for the passed few years…
always prompt, professional, friendly and no pressure
totally recommend ⭐️⭐️⭐️⭐️⭐️
October 1, 2023
Unprompted review
Reply from Energy Advice Line Limited
Thank you for the amazing review Judith! We very much look forward to helping you again on renewal but please don't hesitate to contact us if you need any further information or advice in the meantime. Thank you!
Reply from Energy Advice Line Limited
Thank you for your kind review Morris! Our aim is to give you all that you need to make a well informed decision but we really appreciate that the energy market isn't great at the moment given the price crisis. We look forward to helping you again on renewal but please don't hesitate to contact us if you need any further information or advice in the meantime.
Liam at Energy Advice Line Ltd is…
Liam at Energy Advice Line Ltd is always timely with reviewing our church energy business contracts and makes things very simple for us to review and decide - always very polite, patient and professional
October 2, 2023
Reply from Energy Advice Line Limited
Thank you for the fantastic review Maurice and great to hear that you found the comparison process a simple one. We look forward to speaking with you again on renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Liam Wade pure and simple.
October 9, 2023
Reply from Energy Advice Line Limited
Thank you for the great review Graham! We really look forward to helping you again soon but please don't hesitate to contact Liam and the team if you need any help or advice in the meantime.
I have renewed through energy advice…
I have renewed through energy advice line via Liam for several years and have always been given great advice, early contact and cheaper quotes. Thanks again!
October 1, 2023
Unprompted review
Reply from Energy Advice Line Limited
Thank you for the fantastic review Louise! We very much look forward to helping you again on renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime.
Very helpful
Very helpful - all questions treated respectfully even though sometimes they probably seemed like stupid questions! Liam gave clear and informative responses.
Thank you.
October 3, 2023
Reply from Energy Advice Line Limited
Thank you for the great review Diane. We've helped you for a few years now and we look forward to doing the same again next time.
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